Unanswered questions

21145 Topics

IFS Cloud 24R1 - IFSADMIN First Time Access

Hello! We’ve recently deployed a fresh install of IFS Cloud and I’m trying to login to the application as IFSADMIN for the first time. I was prompted to reset the password and when I log in to the application I receive the below error stack with a myriad of errors. Has anyone been able to overcome this issue? I found a similar post noting that the IFSADMIN account needed to have the column ACTIVE set to TRUE in the FND_USER_TAB in the below post, but it is set to TRUE currently.Image: Popup Errors on Login as IFSADMIN Full Client Error:Url (parameters included) = https://devcloud.notTheRealServerName.com/main/ifsapplications/web/startError stack:Http failure response for https://devcloud.notTheRealServerName.com/main/ifsapplications/projection/v1/FrameworkServices.svc/IsProjectionAvailable(Projection='RemoteAssistanceHandling'): 500 OKHttp failure response for https://devcloud.notTheRealServerName.com/main/ifsapplications/projection/v1/FrameworkServices.svc/IsProjectionAvailable(Projec

20913

16 days ago

himasha.abeywickramaDo Gooder (Partner)

asked in Data Migration

Importing large Excel data to IFS

Hello,One of our customers is seeking a solution for handling large Excel files, which they currently enter manually into IFS Apps10 environment. They need a solution capable of processing up to 2 million records in a single upload. Could you suggest any available solutions?

282

16 days ago

TheanDo Gooder (Partner)

asked in Data Migration

Excel Migration column width adjustment

Hi CommunityI have created a Excel Migration for Invoice planning screen.I have given the default value for Invoice sequence- Every time when I load the data to excel the field gets too wider, is there any way to adjust the column width in excel and also to remove the timestamp? Thanks in advance,Thean

16 days ago

kalhara01Do Gooder (Customer)

asked in Support & Services FAQs and Help

Why this shipment freight charges invoiced tick updated ?

Which function or process updates the 'Shipment Freight Charges Invoiced' checkbox ?

121

16 days ago

astfaraztHero (Partner)

asked in Supply Chain

Rebates - Incorrect Calculation

In doing some testing, I’ve noticed some strange behavior with the rebate functionality where Final Rebates are being calculated when minimum Sales Target have not been reached.Environment: 24R1 SU2Business Scenario:Rebate Criteria: Percentage Agreement Type: Use All Sales Parts Periodic Settlement: N/A Final Settlement: Yearly Customer Hierarchy: Will be used. Deal for all Sales Part Periodic Rebate, Rebate Cost are set to 0% Final Settlement is set as Min Sales: 10,000 – Final Rebate: 4% Min Sales: 20,000 – Final Rebate: 5% Test Cases:Create Customer Order with a total of $100. Reserve, Pick, Ship, Invoice Rebate Transaction is created as expected Run Final Settlement Selecting the Agreement and Date A settlement gets created for $4. Why is a settlement getting created for $4 when the target sales minimum is 10,000 I’ve also reviewed the Aggregate_Final_Settlement function, but nothing jumps out at me to further investigate why this is the noticed behavior. Has anyone else

191

17 days ago

LenaicDAVIDHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Field set up with multiple lines

HiIs it possible in IFS Cloud 22R1 and in MWO app to set up a Custom Field to store and display multiple lines of text ? And if it is possible how to do the set up ?Like it exists with standard field “Performed Work” on Work Task for instanceThanksKind regards,Lénaïc

801

17 days ago

RiSpenceSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO Database Indexes

Hello,Our DBA was running diagnostics on our production database server using sql-constanctcare and it identified the following db tables that would benefit from having the indexes identified below created. Because these are PSO databases, I wanted to get confirmation that this would be a recommended action to take.Please advise.Tool Used:https://www.brentozar.com/sql-constantcare/USE [SchedulingSystem]; CREATE NONCLUSTERED INDEX [message_group_id] ON [dbo].[Message] ([message_group_id]);USE [ResourcePlanning]; CREATE NONCLUSTERED INDEX [organisation_id_dataset_id_ram_update_type_id] ON [dbo].[RAM_Update] ([organisation_id], [dataset_id], [ram_update_type_id]);USE [Scheduling]; CREATE NONCLUSTERED INDEX [organisation_id_dataset_id_delete_flag_activity_id_input_reference_internal_id] ON [dbo].[Activity_Custom_URL] ([organisation_id], [dataset_id], [delete_flag], [activity_id], [input_reference_internal_id]);USE [Scheduling]; CREATE NONCLUSTERED INDEX [organisation_id_dataset_id_delete_

160

17 days ago

ChristopheSidekick (Partner)

asked in Alliance

Partner portal and reporting services

Do you have a documentation on how to integrate SSRS within the Partner Portal (for a contact which has a customer role) We tried to make it working using the “customer order Report (RS)” but it’s not wokring. we have tried on QAC and the same ...note that for us we have no problem to make it work though the employee portal our issue is trough the Partner portal.Thanks fo ryour feedbackRGdsChristophe

283

17 days ago

reimccabeDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Password reveal icon missing

Hello, we are on Apps10, update 20 using IEE and we are starting to test applications with Windows 11 23H2. We are unable to use SSO right now so we use DB authentication. One difference I noticed is that the logon dialog no longer displays the password reveal icon (eye) on my windows 11 machine.Has anyone else noticed this or can someone explain what might be causing that? Thanks,Mary

171

17 days ago

glovedirkDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Second Identity Provider in IFS Apps 10

Currently we have Azure AD set up as the identity provider. Are we able to configure a second identity provider to work simultaneously for Apps 10?Product Version: UPD16

180

17 days ago

ashen_malaka_ranasingheHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Advance Planning Board (APB) crashes and closes down

When trying to do "Database Open" and "Reload", Advance Planning Board (APB) gets loaded to the stage "CBS Schedule Successful Loaded" then the Advance Planning Board gets crashed and closed down.Steps followed:Following steps were followed to load the “Shop Orders” in the APB. When trying to reload from the database APB gets crashed and closed down after the following screens. Version of the APB client: When checked the APB logs there were not any error entries.For further reference those logs were attached below.

1646

17 days ago

jamiekavanaghDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Planned Maintenance Insight

Hi all, I’m looking to visit a business, to gain insight into how other companies are using IFS within a Manufacturing Maintenance background,. Specifically at the moment, looking at Planned Maintenance planning. We’re based in Doncaster, UK so preferably within the UK. Our Company produces Plastic parts and underfloor heating for the Plumbing industry, Any help would be greatly appreciated - TIA

17 days ago

Franck.GSidekick (Employee)

asked in Getting Started with IFS

Product estimate & purchase order & component line

we're preparing a POC for a prospect, and we've found an inconsistency in the product estimate module. i'll let you have a look at the document.

674

17 days ago

jamie.malangyaonHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Field Default value stopped populating for new records

My Default value for my custom field (check box) has stopped populating for new records.My custom field:Persistent Boolean Value Enum (TRUE or FALSE boolean) I set the Default Value to FALSE For every new record that was created, my custom field had the check box default to FALSE, but it just recently it stopped working.Anybody having the same issue? We did not do any major updates or changes to to the environment or the custom field.

3048

17 days ago

CBICRUSUDo Gooder (Customer)

asked in Finance (Financials)

Multi-company allocation-CA voucher-no Currency Amount

Good morning,I am testing the use of Multi-company allocation and on the CA voucher there is no Currency amount.I can see the Base Amount and the Parallel Currency Amount, but no Currency Amount.Am I missing something?We are working in IFS 10 UPD 16. Thank you,Cora

290

17 days ago

blackebonySidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Error message when we try to “ The quantity reserved for part XXX on site XXX at location XXX should not be negative.”

Hello,My customer has this error message when he tries to issue a reserved material line : “ The quantity reserved for part XXX on site XXX at location XXX should not be negative.” Thanks for your help.

330

17 days ago

nivslkHero (Employee)

asked in HCM (Human Capital Management, Payroll)

IFS APP10 Trip Tracker Error

Hi, Can i know if anyone experience below issue in IFS trip tracker ? And suggest a solution.When we add a trip via trip tracker in iOs and submit ,we are getting this error Issue is only with iOS and not with Android IFS Trip Tracker 10 - iOS v1.0.10 Error Details :ORA-1476 : divisor is equal to zero failed executing statement (ORA-01476 : divisor is equal to Zero ORA -06512 : at "IFSAPP.CURRENCY_AMOUNT_API', line 331ORA -06512 : at IFSAPP.CURRENCY_AMOUNT_API', line 340ORA -06512 : at IFSAPP.TAX_HANDLING_UTIL_AP1" line 1504ORA -06512 : at IFSAPP.TAX_HANDLING_UTIL_AP1" line 1520ORA -06512 : at

100

17 days ago

YaheLKDo Gooder (Partner)

asked in Assets (Asset Management)

BPA to be triggered from a mobilewo

674

17 days ago

Manoj Balasooriya

asked in Supply Chain

Site time Zone offset

In Apps 10,What is the impact of changing time zone offset value for a site?Is there an impact to inventory transactions, planned customer orders, purchase orders and shop orders?

342

17 days ago

shvaDo Gooder (Customer)

asked in Forum FAQs & Help

NCR- To view all the NCR's without granting all site and company access

Hi all,In IFS Cloud, it is possible to view all the NCR (Non-Conformance Report) information for end users without granting them access to all sites and companies by using specific configuration settings and roles or any other options available ?Kindly let me know the solution.Immediate response is highly appreciated. Thanks.

403

17 days ago

Lahiru WeerasakaraDo Gooder (Employee)

asked in Finance (Financials)

Getting server transaction error in Manual supplier invoice

When user want to register a supplier Invoice. After we click on the button save button, waiting for 30minutes and receiving a error message :Server transaction has expired.Has anyone come across this before and if so what was the issue? Thank you.Lahiru.

140

17 days ago

Frank HSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

23R1 BPA call to external API

We are in 23R1. Do to our partner situation we are unable to easily make changes thru the build place. At IFS Unleashed, we were told to use IFS Rest API. As shown below, we do not have that option. Is there anyway in 23R1 to call a non-IFS api? What am I missing? We are an on-premise setup and the api I would like to call is in the IFS DB as a custom api. It was not deployed thru the build place and I can not see it in the BPA and it manually entered, I get a not found error.

453

18 days ago

DurgaDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

resources are loading which are not related to team & datsaet

Hi All,facing an issue with modelling data i have one dataset under the dataset mapped two teams and each team have 10 members and resource type has fixed services. when i loaded the dataset from fsm to pso i could see other team resource in my dataset verified schedule parameters everything fine not sure how resources loaded in to PSO. Resource type which populating in the below screens shot not belongs to my dataset but still visible. Kindly suggest .. Thanks,Durga

130

18 days ago

Nisha GuptaDo Gooder (Partner)

asked in Supply Chain

Change status of Supplier Schedule from Transferred to superceeded

Hi All,We controlled supplier schedule to part XXXXXXXXXXX and find out, that there are displayed 2 Supplier schedules 131, 132- but there should be only supplier schedule 132.Is there any possibility to change the status of 131 Supplier schedule from transferred to superceeded.Kindly assist if anyone knows?Thanks!

19 days ago

kumarinaDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud(24R1) - PSO 6.8 Integration connection issue

Hi Everyone , We are trying to connect PSO with IFS Cloud using IFS Optimization Framework Configuration Assistant. When configuration finishes all validations get successful, but Test connection fails saying ‘Failed to connect IFS Optimization Server’. Also gives below error to set data manually : Failed to connect to IFS Optimization server account Default. Error message was: 400 - Bad Request. The user IFSSCHEDULING and the parameters OpenIdAuthority, OpenIdClientId, UserNameClaim may need to be set up manually. Do you want to continue?Did anyone came across similar situation and can guide me solving the same? Regards,Nandani

674

20 days ago

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