Unanswered questions

21141 Topics

Himasha AbeywickramaSuperhero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS System Monitoring Console not working for Database

Hello, Trying to access the IFS Monitoring Console for both App9 and App10 in internal environments and when you go to the database side, all the tabs are empty except Database Parameters tab. Following keeps showing on the developer console in chrome when you open the tabs. Checked the tabs in IFS Applications and Middleware Server areas and they are showing okay and are giving the status code of 200. If you copy the Requested URL and paste it on a tab, you should see the response but when I do that here, i get a 404 Not Found error. Has anyone experienced this behavior before? Any idea what could cause it?

4062

4 years ago

jtobinSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Can items returned to supplier be combined on one document?

When returning material to the supplier, a separate document prints for each receipt. Does anyone know if there is a way to combine them into one return document?

1623

4 years ago

Anonymous

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Fourth layer

Hi, I asked this question on openIFS in November. Now openIFS seems obsolete, so I try here. I wonder whether we could introduce fourth layer next to CORE, EXT, CUST in order to allow modifying the PL/SQL packages by the customer. Assuming the customizations would be done carefully, they would survive upgrades to new UPDATE. For the moment I have created new component and I created some procedures which are executed as scheduled tasks. It would be sometimes convenient to modify the logic in some areas specific to our needs. Asking IFS for doing the customizations is much slower. What do you think ? Regards, Marek

1412

4 years ago

TecSandeUDo Gooder (Partner)

asked in Products (Manufacturing, Products, Engineering)

Not updating the used cost in Project Forecast

When we set a Budget in the Project Forecast as Forecast Type Budget for certain Cost Elements make as Active, then we do the transactions like Material Demand for the Cost Elements, its not updating the Used cost in the Project Forecast.

2025

4 years ago

sandra.waudDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Document Class - user can't see

Set up Document Class - set up Group - assigned Group full access to that doc class however some of the users can’t even see that doc class as an option

3726

4 years ago

Shanaka TennakoonHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Installer crashed when doing a reconfiguration

Installer process get crashed when doing a reconfiguration in TEST environment. reason to do the reconfiguration is that the database has been refreshed from the LIVE environment. not done any changes to the IFSHOME. After the database refreshed, cannot perform the reconfiguration. here I attached the Installer log and the java crashed log. Track : IFSAPP7/JBOSS anyone know the reason for this?

803

4 years ago

rramaswaDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS10 Business Analytics Excel Client Installation

Is it possible to publish IFS10 Business Analytics Excel Client on a windows RDS environment?

2072

4 years ago

prakashjha1956Do Gooder

asked in HCM (Human Capital Management, Payroll)

batch_transfer_handler_api is not creating folder

Hi Guys, I am using the below method to geretae the file from database to application,Could you help me to create the subfolder , if its not there in application server. batch_transfer_handler_api.Download_From_Db

1742

4 years ago

disnamDo Gooder (Partner)

asked in Insights (Business Reporter and Analysis Models, EOI)

Sort Data by a measure item in Business Reporter

Can I know if we are able to sort data in a BR report by a measure item? If it is possible, how do we do that? Thank you in advance!

2596

4 years ago

WCarlyleDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Relay recipient in non-accepted domain

We have an issue whereby emails OUTSIDE of our company domain aren’t able to be sent from IFS. An example is where the Purchase Requisition line(s) to Authorize notification sits in a Waiting status with Application Messages with the error message of “Unable to relay recipient in non-accepted domain”. So lets say we want the notification email to go to Hotmail or icloud for example… Is there a way to make different domains accepted?

2813

4 years ago

Ragaventhan SathanandaSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Is there any possibility to set upper size limit for attached documents?

I tried to do it with Event Action on EDM_FILE_STORAGE_TAB but without success

1803

4 years ago

MikeArbonHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Apps 9 Update 16 SSO blip?

Hi All I noticed whilst testing the application of Update 15+16 to our Apps 9 test environment, that after completion, I got the dreaded single sign on Security Error message (see below). Ok, I am sure it is not always SSO that causes this rather generic error, but thats when I tend to see it. If I manually type the domain username/password it works. After previous updates I had not seen this issue. I found that running a straight reconfigure without changes resolved this issue, but find it a little alarming. Has anyone else seen this behaviour after applying 15 or 16? SSO scares me! :( Regards Mike

1211

4 years ago

hwilkieDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Custom Event to email customer a report

We are trying to automate the sending of a completed job record sheet to our customers. We have another customisation which creates a version of the job record sheet and a copy is saved in the report archive and PDF archive. We attempted to use a system defined event called PDF_REPORT_CREATED. However, we cannot find a way to add custom attributes to this event, so we cannot add the customer’s email address as a parameter. We then tried to create our own event using ‘PrintJob’ as the logical unit. This allows us to enter a custom attribute to get the customers email address. However, none of the tables within this logical unit have the PDF FILE to add as an attachment to the email. I also cannot find an api that will return the PDF so that I could add this as a custom attribute to our event. So - I can either create an email to a specified address with no attachment OR an email containing the PDF report but not a specified email address. What we need as an email with the PDF report

12193

4 years ago

mesjd0061Do Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS EE crashing on windows 10 with clr.exe

Hi, We had not problem on Windows7. Recently switched to Win 10 1903/1909 and IFS EE crashing randomly without error to enduser. Windows eventviewer shows event 1000 and 1026 Anyone having same issue? Greetings, Jos 1000 Faulting application name: Ifs.Fnd.Explorer.exe, version: 4.80.33.0, time stamp: 0x5465b84a Faulting module name: clr.dll, version: 4.8.4075.0, time stamp: 0x5dd8a356 Exception code: 0xc000041d Fault offset: 0x0002137a Faulting process ID: 0x5a80 Faulting application start time: 0x01d5d06a41a05e40 Faulting application path: \\193.210.165.190\runtime\Ifs.Fnd.Explorer.exe Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll Report ID: f92d931e-2780-486f-9615-09f6c3581c2b Faulting package full name: Faulting package-relative application ID: 1026 Application: Ifs.Fnd.Explorer.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Runtime.InteropServices.SEHException a

10697

4 years ago

kaustavDo Gooder

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM- Integration

Can anyone suggest how to capture Response in FSM from a external system/foreign system while doing outbound integration?

1142

4 years ago

kadoryDo Gooder (Partner)

asked in Finance (Financials)

customer payment & supplier payment in Aurena

Hello, in IFS app 10 Aurena, where is menu node of customer payment & supplier payment in AR & AP model? I can’t find them in Aurena while they are available in EE. HELP me find that, thank you so much

3375

4 years ago

jolsonDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Custom Report

I want to generate a report that retrieves data from a table I created using the Custom Metadata screen. Is this possible in FSM?

1882

4 years ago

hhy38Superhero (Customer)

asked in Finance (Financials)

About Purchase Invoice Price Difference

Hi, How can we invoice for the price difference to purchase invoice? Does anybody know?

7092

4 years ago

RutJWhalenSuperhero (Partner)

asked in HCM (Human Capital Management, Payroll)

Custom Event on Receive Shop Order

Trying to create a custom event to display an information message on when the user clicks SAVE after receiving item in Receive Shop Order. Select Shop Order on the Inventory Receipt tab input Quantity Received Save the record Initially, I created the event against LU InventoryPartInStock and table INVENTORY_PART_IN_STOCK_TAB. Is this the right area to catch the receipt or is there a better place? The information message is to prompt the user questioning if they have printed the required label(s). Used: BEGIN Client_sys.add_info('InventoryPartInStock', 'LABELCHECK: Have you printed the required label(s) for this item? '); END; Many thanks.

3902

4 years ago

clint1028Do Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Engineering Part to Equipment Object

When looking at the Engineering Part Navigator I can see the Engineering Revision for the structure that am reviewing. When I create an equipment object I provide a Part No: for the piece of equipment. How do I know the Engineering Revision for the Part that is linked to the Equipment?

1152

4 years ago

MilSiddiHDo Gooder

asked in Distribution (CRM, Commerce)

Serial/ Lot Batch Number not Transferring in Inter Site Customer Order

Hello! Background: There are 2 sites (S1 & S2) each with its separate company (C1 & C2). Both have been configured to communicate for inter-site customer orders. When customer order is created on site S1 with supply code ‘Int Purch Trans’, a PO is auto created at S1 & an Incoming Customer Order is created at site S2 (which when approved, a CO is created at S2). Then CO at S2 is Invoiced/Closed with a part that is both Serial/Lot batch tracked. Now, GRN has to be done against the PO at site S1 to auto-reserve the part issued to CO at S1 via CO invoiced/closed at S2. Here, I’m facing a problem, i.e. the Lot batch Number & the Serial number aren’t being captured at the time of GRN. This process works perfectly fine if I do it for sites that belong to the same company.

5164

4 years ago

RutJWhalenSuperhero (Partner)

asked in HCM (Human Capital Management, Payroll)

Risk Assessments

It is possible to un-Cancel a ‘Cancelled’ Risk Assessment?

1611

4 years ago

Jason_bethDo Gooder

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom objects learning materials

Custom objects are one of the fantastic functionality IFS application provides. Are there any self-learning materials or any guidance for learning custom object functionality? (Videos or well-maintained pdf or a word document) Some basic examples can be found in the IFS help documentation. But I would like to get a deeper understanding with basics to complex examples of creating custom objects and the standards that we need to follow, the best practices, etc.

4197

4 years ago

duretteSuperhero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Trace Shop Order Demand

We have a Customer Order (CO) It has a Customer Order Line (COL) for a manufactured part that isn't in stock That line is connected to a Shop Order (SO) The Shop Order has a line (SOL) for a manufactured part that isn't in stock MRP finds that Invent Order shop order line and creates another Shop Order (SO2) CO --> COL --> SO --> SOL --> SO2 How do I link the whole chain? How do I determine whether any given Shop Order is for a true customer demand, versus whether it's just to satisfy a safety stock?

4635

4 years ago

SOROLAANTONDo Gooder (Customer)

asked in Finance (Financials)

Wrong tax amount for project invoice when correction transactions are included

Hi, After migrating from Apps8 to Apps10 we are experiencing some problems with tax amount in project invoice and in GL Voucher. In spesific, we found out that tax will not be updated if the checkbox "Preliminary Update Allowed" in project invoice lines is not checked, which is set automatically and is not editable. In apps8 this was not a problem. Is there any changes in Apps10 we should be aware off? We see that if we create correction transaction in project transaction it automatically set "Preliminary Update Allowed" to unchecked. We also not noted that if we use the function “Create Correction Transaction” in project transactions and change information on project transaction with Correction Status “Correction”, this is not reflected in Project Posting Analysis and GL Voucher when transactions are booked in GL Voucher. An example is that we correct hours and change the number of hours for project transaction with Correction Status “Correction” and the cost for the original number

3073

4 years ago

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