Replies posted by lisa.gilesAB

79 Replies

lisa.gilesABSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ODP_Serialization_Error when calling Service Quotation

@kvbe The developer has also noted that it is failing when we try to read these values out of IFS. The API Read Call is failing when pulling ALL Quotations. If we API Read Call the Quote Referenced with the Error (D193 Rev1) we do not receive the same error. We are only doing a READ Call not an Action, Update or Insert. Thanks,

30 days ago

lisa.gilesABSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ODP_Serialization_Error when calling Service Quotation

Thanks @kvbe This is what the Developer has sent me for the segment with the error. He says we don’t do any of the above as that was not how IFS set this up for us. {"@odata.etag":"W/\"Vy8iQUFBYlNjQUFmQUFGdklOQUFIOjE0Ig==\"","luname":"ServiceQuotation","keyref":"QUOTATION_NO=D193^QUOTATION_REV=1^","Objstate":"Closed","Objgrants":null,"QuotationNo":"D193","QuotationRev":1,"QuotationDesc":"OFF DMD WORK","QuotationRevText":null,"CustomerReference":null,"Printed":true,"InternalNotes":null,"ExternalNotes":"WO 96652","ReqReceiptDate":"2023-11-20","<ERROR>{"error":{"code":"ODP_SERIALIZATION_ERROR","message":"Error while serializing contents."}}</ERROR>

30 days ago

lisa.gilesABSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Referenced Logical Unit - Not all fields displaying

Hi @Tracy Norwillo it is not appearing in the Second LU when referenced from the second LU. I can see it find in the CcCase LU and it is a field that has been used for a few years. I have now created a Custom Field in ServiceQuotation LU and I want the User to be able to pull the list of Demand Numbers from a LOV and select the relevant Demand Header Ref. This then drives other CFs to update other information.I cannot get it to show in the Referenced Field. It shows in Display Text but not as a searchable field from the CF LOV

1 month ago

lisa.gilesABSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Referenced Logical Unit - Not all fields displaying

Thanks @Tracy Norwillo unfortunately the resolution in that thread did not resolve. Example, the first highlighted field displays the 2nd does not and I cannot see the difference between the fieldsCan anyone advise?

1 month ago

LPREDDYDo Gooder

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Custom field referenced to Custom LU - LOV Search Not enabled

Good Morning, I have the same issue but the steps above have not resolve. Example, the first highlighted field displays the 2nd does not and I cannot see the difference between the fields an anyone advise?

1 month ago

lisa.gilesABSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Field Help: Comparing Dates

Hi @romsar , Thanks for taking the time to reply, and sorry my message was confusing.Rental Start Date is a Custom Field within the LU I am wanting to create this field so I wasn’t sure if that changes what I need.Would I create my Read Only as a Select or an Expression? If a select, what are my arguments?

1 month ago

lisa.gilesABSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

MWO - Can we add colour to data fields

Thanks James :-) I will let the Engineers know.

3 months ago

lisa.gilesABSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Quality Checks in Work Tasks

Hi @Shneor Cheshin The final output is a report of how many instances of Data Quality Errors were recorded in a month. If Data is fine the record should show ‘No Errors’ else the user will need to flag the record with what data was incorrect.We are using apps 10 UPD21I am thinking a custom table that can be populated and then reported on but I wasn’t sure the best way to do it :)Thanks,

4 months ago

lisa.gilesABSidekick (Customer)

asked in Supply Chain

CHANGE INVENTORY PARTS TO NO INVENTORY PARTS

Hi, Is there a way to block a part number being used / ordered against? WE still need to find a solution to manage these items that are stocking into Inventory that shouldn’t be.Thanks,

5 months ago

lisa.gilesABSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Cannot find Attachments on Service Quotation from MWO

Yes, I am user and can see attachments done via Work Order but not via Service Quotation?This has happened for other users and viewing as Sys Admin they do no appear still.Thanks,

6 months ago

lisa.gilesABSidekick (Customer)

asked in Finance (Financials)

Open Requisition Linked to Cancelled Purchase Order

Has anyone come across this? It is starting to cause more problems.

5 months ago

Anupa ArachchigeSidekick (Employee)

asked in Distribution (CRM, Commerce)

Custom field synchronizing error in purchase order line window.

I am experiencing this issue but I am trying to publish into Register Arrivals, Do I need to do a similar change to the SQL? I want to publish a Custom Field into Approved Detail Views Receipt_Info_Alt for a field already visible via Purchase_Order_Line_All.Arguments: v.order_no,v.line_no,v.release_noSelect Statement: Select CF$_TVS_LINE from Purchase_Order_Line_Part_Cfv where Order_no = :order_no and line_no = :line_no and release_no = :release_no Thanks, Lisa

8 months ago

HaruDo Gooder

asked in Getting Started with IFS

what was the latest UPD released by IFS for IFS APP 10?

This might be useful to bookmark for future reference: https://community.ifs.com/ifs-application-10-product-updates-115

8 months ago

HaruDo Gooder

asked in Getting Started with IFS

what was the latest UPD released by IFS for IFS APP 10?

Update 20: See Release Notes:

8 months ago

lisa.gilesABSidekick (Customer)

asked in IFS Cloud - New Customers

Price Rounded for Service Contract Invoice Preview

Update: IFS have confirmed this is a bug present in their Core Environment. We are expecting them to provide a patch of some sort soon.

5 months ago

lisa.gilesABSidekick (Customer)

asked in IFS Cloud - New Customers

Price Rounded for Service Contract Invoice Preview

We are not currently using any Invoice Rules

5 months ago

lisa.gilesABSidekick (Customer)

asked in Finance (Financials)

Service Contract - Rounding on Invoice Preview

Hi @Dharshankumaar Mahendran We are not currently using any Invoice Rules

8 months ago

BRSASidekick (Partner)

asked in Finance (Financials)

Supplier payment details - approval of change

@BRSA Did you manage to do this? We need to implement something similar into our system and I am not sure the best way to implement? Want all Supplier Bank Detail Creations and Amendments to have to be approved before the change is committed.Thanks,

8 months ago

lisa.gilesABSidekick (Customer)

asked in Supply Chain

CHANGE INVENTORY PARTS TO NO INVENTORY PARTS

Is there any way to correct if transactions exist?

5 months ago

KaneDKSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

MWO - Pool Work Order

@James Ashmore We would be interested in doing something similar in our set up. what would the Permission Set Filter look like? I am struggling to work out the best way to achieve it? Thanks,

9 months ago

lisa.gilesABSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Field on WO PR Lines

Hi @DanTrayton,It is returning a value just not what is required.Example: Dave Beeby is the Task Leader so I want him to be pulled into the Requisition but it is pulling Phil Milner as that is the first in the list We are running Apps 10 UP 18

10 months ago

lisa.gilesABSidekick (Customer)

asked in IFS Cloud - New Customers

Functional vs End User Permission Set Uses

Thanks @DNVMDEL, I am using Apps 10 is it the same concept / principles?Thanks,

10 months ago

lisa.gilesABSidekick (Customer)

asked in Supply Chain

Remove Material Line on Work Order linked to MWO

Thanks @Thommy I will ask the Engr to return the Work Order from his device to see if that resolves the issue.Thanks, Lisa

11 months ago

lisa.gilesABSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

MWO Service App - Sync Behaviour

Thanks @James Ashmore. That makes sense. We are currently running on Android. We are just trying to find a way to limit the sync times for the Engineers in the morning as they are all finding it struggles in the morning to process the backlog of messages.

11 months ago

lisa.gilesABSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Permission Set Filter - Technical Specification (Attribute List)

sorry it has taken so long to respond. This didn’t work after doing the Cache refresh - do I need to do something different for the Tech Attributes?

1 year ago

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Replies posted by lisa.gilesAB

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