Question

Price Rounded for Service Contract Invoice Preview

Userlevel 4

+11

Having an issue where an Invoice Preview is showing all prices rounded up.

Example: This is listed as £75.56 which is correct.

However, when running the Invoice Preview against the Service Contract this line shows as £76

This has happened on all Lines in the Service Contract - what can cause this?

Userlevel 6

+15

Hi @lisa.gilesAB,

Check whether amending Rounding function in agreement invoice rule will help you,

Userlevel 4

+11

We are not currently using any Invoice Rules

Userlevel 2

@lisa.gilesAB ,

Is there a customer agreement connected to your service contract? Or maybe the part is connected to an agreement that is causing the rounding.

Userlevel 4

+11

Update: IFS have confirmed this is a bug present in their Core Environment. We are expecting them to provide a patch of some sort soon.

We have the same issue, what version and update of IFS are you using?

thanks

Userlevel 4

We are having this same issue have they applied a patch yet - if so can we get?

We are on APPS10 UP19

yes we got a patch and it fixed the issue.

thanks

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