What are the logs saying?Have you restarted agent1 windows service? Until you do that, it will still use the old configuration.Also have you installed the printer directly on server2 with a different name?Have you turned off agent 1 and then agent2 will then work? and visa versa?Not sure, if this would be an issue, but are the print agents named differently? I always gave each of mine a different name...depending on location of the printers or server.Not sure if the attached will help or not.
Hi,Are other reports working? Might be totally off base here...but...The one thing that sticks out to me above is that the appowner user is still IFSAPPNormally that is changed to be unique per company….something like 3 letters company name 1APP.To change to your unique appowner username go to your inetpub folder (C:\inetpub\wwwroot\IFSCRWebProd) and modify the ifs-crystal-config.xml with your unique appowner user. Also in the same area there is a Web.Config file that will need to be edited to be the path of your reports folder (where you are placing your reports) Edit this key value.<appSettings> <add key="OpenReportPath" value="C:\IFS\Reports"/> </appSettings>You will also need to enter the path into System Parameters.
select * from dba_users should give you an overview of users in the system.
Set up a print agent in that site….with the printers at that site configured into that print agent. Note: Make sure to remove the 2nd site printers from the original print agent config.Print agents should be located closest to where the users/printers are physically located…. Also another problem we experienced is we needed to set up multiple crystal reports instances in IIS. Sometimes when you have just one it can create a bottleneck there as well.
@PJIFS Yes the starting doc_no. Prefixed with AA0000 I did figure it out -Document Basic > Number counter Tab to create the number counter and prefix.Then Doc Class Management for the Default values and then to set the value for Number Counter set up in step one, and Number Generator as “ADVANCED”
@cperdue No, we have not tried this yet, is this a simple add on?
@Michael Kaiser Thanks! This will work fine!By chance do you know a way to allow contacts to respond as well…i realize this would be much more complicated to set up
@Ozgun BAL UGH, it was not Sync’dWorking now!!Thanks,Cindy
@Ozgun BAL Yes, both are updatable.
Good news, UPD18 has fixed this error
@rokldeI cannot access any of the documents.ThanksCindy
@Charith Epitawatta Did you ever get a response for this?I have some users in Europe who are experiencing IFS 10 client slowness….we do not experience this on site or at our US facilities.
this ended up being that the Position and organizational structure of the stockroom employees didn't have a location in the org structure inside ifs Just in case someone else comes across the same issues
@heibde It is as I suspected :-( Thank you for confirming!
Is there a Sync to the time clock terminals that needs to be run?We are not out of licenses and the users are activeAlso I have learned that prior to year end users were added and successfully worked...still stumped as to what could be wrong though
Exactly what I was looking for.The Manager wanted the PDF document for training her new employee.Thanks for your quick reply!!
@Richard Owen That worked perfectlyUpdated the Periods thru 2026, restarted the Demand Planner Service on the Server and refreshed the screen in IFS. TADA Working again. Thank you so much!!
@rsczerowski too late to ask for a sample? We are trying to get the configurator to work and have not yet succeeded.maybe we can upload the changes.
Figured it out,if you specify a Sales Promotion buy condition you have to also specify a get condition.
We have decided that a Campaign is the best way to accomplish this….i have added a list of customers that have previously purchased the part….but I still cannot figure out how to limit the discount to one per customer.Anyone have some examples on how to do this?
We are also having trouble with this…Any solution?
Got it to work using Grouping SetsWorks in the quick report as well. SELECT prod_family, count(prod_family)as number_of_parts, sum(extended) as total_inventory_valueFROM agr_rep_inv_statusWHERE frequency_class LIKE '&Frequency_Class'GROUP BY grouping SETS ((),(prod_family))Order by grouping (prod_family)
OK, we found the problem.The user uses o365 version of office.this checkbox needs to be checked…
@ShawnBerk Verified it was not an IFS issue by logging in as the user on a different computer.He uses o365 and is on the latest update….But def not an IFS Issue.
@Ozgun BALNo, just with NO and just with that T1015 and AG2O.I agree it is weird...Since it is not with every part it is not a bug.But it sure behaves like one :-)
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