Replies posted by Pilar Franco

195 Replies

Waqar HabibSidekick (Customer)

Showig error on Request for quotation "cannot insert NULL into ("IFSAPP"."TECHNICAL_REQUIREMENTS_O_Q_TAB"."VENDOR_NO")"

Hi @Waqar Habib ,Is this table TECHNICAL_REQUIREMENTS_O_Q_TAB a customized table?. I cannot see it in Core.Please, check in Debug Console if there is any customized process or event action being triggered that tries to insert data in this table.Regards,Pilar

1 day ago

SuschatuSidekick (Partner)

asked in Supply Chain

OVERVIRW SCREEN OF QUANTITY

Hi,Agree with previous comments. You also have available information of received qty, qty at dock, remaining qty to receive, scrapped or returned qty... in Purchase Order Delivery Status: As Malik said, you can take information from all these windows to create a report.Regards,Pilar

15 days ago

Magdalena KasjaniukSidekick (Customer)

asked in Supply Chain

Why the SHIPMENT ID doesn’t appear in the Customer invoices view ?

Hi,That’s correct. Shipment id is only retrieved when a shipment invoice is created. In your screenshot we can see CUSTORDDEB invoice types, which are invoices created per order, so then you have the Order No value fetched. In case of collective invoices CUSTCOLDEB that are not shipment invoices, then no shipment id, nor order no values are fetched and you can check the order numbers included in this invoice available in invoice lines.Regards,Pilar

15 days ago

DeepakSidekick

asked in IFS Cloud - New Customers

How to find out internal customer no

Hi @Deepak ,I assume you have already made the configuration needed for the intersite process, right?.If so, then your internal customer will be the one associated to the purchase site (i.e. the site where the internal PO is created). Also, you can check the internal customer by checking the Supply Chain Order Analysis in the PO line. In there you will see the Incoming customer order and/or Customer Order created for corresponding internal customer.I hope this helps!Regards,Pilar

16 days ago

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

packaging labels output and characteristics

Hi @Patanm ,Could you please detail the process you are doing and your request, with some screenshots?Regards,Pilar

1 month ago

pacharryDo Gooder (Customer)

asked in Data Migration

IFS Cloud Excel Add-in 23R2

Hi @pacharry ,I have been doing testing in the 23R2 Core environment with latest SU and same error is raised.Please, open a support case so this can be investigated further or a workaround or solution can be provided from RnD.Regards,Pilar

1 month ago

EILCTHOMPSONSidekick (Customer)

asked in Distribution (CRM, Commerce)

Quotation date only populates after print preview

Hi @EILCTHOMPSON ,I agree with @COVJAMIEB. Please, create a new Idea in IFS Community if you would like to ask for this enhancement request.Regards,Pilar

1 month ago

hrdilshanSidekick (Employee)

asked in Finance (Financials)

How to Set Specific invoice Lauout to be Send Via Pagero [ Send Invocie]

Hi @hrdilshan ,Report rule should work, but try to insert just the condition of companies values, to assign the required layout. Perhaps, condition of status = Preliminary is not met if eInvoice flow is printing the pdf file after the invoice has been posted. You can also check the Report Rule log to confirm if the conditions have been met and rule has run.Regards,Pilar

1 month ago

EILCTHOMPSONSidekick (Customer)

asked in Distribution (CRM, Commerce)

Quotation date only populates after print preview

Hi,As far as I can see in the field description, this Quotation Date is only filled once the sales quotation has been printed after release: Same thing referred in the page help:“If the quotation header has Released status when the printout is performed, the printed flag on the quotation will be checked and the quotation date will be stored.” Then, this is behaving as per current design. This field is intended to be fetched when the quotation is printed.Regards,Pilar

1 month ago

ronhuHero (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

ORA-20110: ReceiveEinvoiceUtil.Cannot find the company that should receive the invoice from either association no , own address id , tax id number GSTXXXX...001, buyer id at seller or seller id at buyer .

Hi,I think system cannot find the company where the External Supplier Invoice must be created.This is the criteria followed to find the company based on the data existing in the xml file:When receiving a supplier invoice we will find the Customer Company with the following rule:1. The field BuyerPartyIdentifier should be matched to the Association Number of the company.2. If more than one match or no match, DeliveryOrganisationTaxCode should be matched to the Tax Identity Number of the company.3. If more than one match or no match, BuyerIdAtSeller should be matched to Our ID at Supplier, column Our ID in the Supplier window - tab General.4. If more than one match or no match, BuyerIdAtSeller should be matched to the actual Company ID.5. If more than one match or no match, check if SellerIdAtBuyer contains a value. If it does, use that value as the actual supplier id and check if this supplier id exists for only one company. If that is true, use that company.Regards,Pilar

1 month ago

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Order coordinator dose not exist

Hi,As far as I can remember, the window should be in the same place as in App8, App9 and App10:Application Base Setup > Enterprise > Site > Sites per User:Regards,Pilar

1 month ago

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Order coordinator dose not exist

Hi,If your version is App8, then you will see this in Sites per User window. There you can assign a default coordinator to your user.Regards,Pilar

1 month ago

LinkSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

EDI - Export GLN (EAN Location) in xml files

Hi @Link ,No, for the first case I refer, it’s easier than that. Just to use an available information field in EDI message fields and xml tags that it’s not being used with your current configuration and that you could use to update this field with the missing EAN location and then the value will be included in this non-used field. This means, to use a field designed for another informational purpose as EAN field. Then, EDI provider can use the information in this field to retrieve the EAN info. The second option of the customization will imply to create a new field in out_message_line_tab, with corresponding logic to retrieve the EAN value, change in bizapi that generates the xml file and new xml tag for the new field. If you already have a transformer that changes the xml file to another format, then a change in transformer is also needed, to include the new info.Regards,Pilar

1 month ago

gianni.nevesSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

EDI - How to send PO to my supplier

Hi @gianni.neves ,Please provide an screenshot of the configuration made for message setup of Supplier.Generic option can be:Media code = INET_TRANSAddress = CONNECT (assure that this receiver doesn’t have a Site Id configured in Setup Connectivity / Message Receiver)Also, as Vimukthi said, please provide the content of the application message created.Regards,Pilar

1 month ago

LinkSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

EDI - Export GLN (EAN Location) in xml files

Hi @Link ,In INVOIC, I can see that field C48 is retrieving the EAN location (EAN location no. for your document address), but for others, normally the EAN corresponding to your customer are the ones requested.In any case, if the field is not available in actual EDI messages you can either:Use another available and not used field to store this info and then it will be sent in the EDI message Proceed with a customization to insert a new field in outbox message and a new tag in xml file, in case you use this option.I hope this helps,Regards,Pilar

1 month ago

gianni.nevesSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

EDI - How to send PO to my supplier

Hi @gianni.neves ,I guess you already reviewed the related Online documentation for configuration needed in the application to be able to send a PO to your supplier: Then, once this configuration is done, the Send Order option will be enabled in the PO. This will generate an EDI message in Application Messages and next steps depends on your preferred integration platform implemented.In general:IFS uses PLSQL Access Provider to generate the data for a specific outbound transaction then format the data as JSON message.It is possible, if required to transform JSON message to XML format using JSON-to-Xml transformers in IFS CONNECTIFS CONNECT will then send the final ITS message to destination (FTP(s), SFTP, FILE, e-mail, REST Service)I hope this clarifies your question.Regards,Pilar

1 month ago

msurasky-priceSidekick (Customer)

asked in Supply Chain

Intersite - Price Freeze and error Registering Arrival

Hi,Either you can setup the ‘Zero Cost’ to enabled in Inventory part or else insert a price in purchase order line, as the other lines.Regards,Pilar

1 month ago

LinkSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to create despatch advice DESADV for EDI

Hi @MelTanyaSThe bookings in accounting are only done when corresponding inventory transactions are transferred to Accounting. This doesn’t depend on any message class. But, when processing the incoming DESADV you perform manually the arrival transaction (or it can be also manual receipt), that will be later transferred to Accounting.The use of RECADV is only to confirm that the quantities arrived and were approved, which permits to invoice a customer order, if deliveries needs to be confirmed. So then, RECADV wouldn’t automate any booking of the revenue, in this case.Normally, both arrivals (in customer side) and invoicing (in supplier side) are processes that require manual intervention, for obvious reasons (to check physically the parts received, and to confirm manually the amounts to be invoiced), although invoicing could be automated and scheduled with the standard batch processes (Batch Create Customer Invoices and Batch Print Customer Invoices).I hope this clarifies your questio

2 months ago

LinkSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to create despatch advice DESADV for EDI

Hi @Link,As the definition states, DESADV will be created automatically when the shipment is delivered, so then when the Deliver step is performed.Regards,Pilar

2 months ago

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

customer order lines consolidating into one shipment ID.

Hi @Patanm ,I tried to replicate your problem in a Core App 7.5 environment with the latest service pack, but in my case both lines were connected to the same shipment, both when creating consolidated pick list and when creating pick lists for each customer order.So then, I recommend you to create a support case in IFS Service Center so it can be analyzed further by Support team.Regards,Pilar

2 months ago

msurasky-priceSidekick (Customer)

asked in Supply Chain

Intersite - Price Freeze and error Registering Arrival

Hi @msurasky-price ,When you have in configuration the Zero Cost = ‘Zero Cost Forbidden’, system will raise this error if price in PO line is 0 and actual cost of the part is 0, as the resultant ARRIVAL transaction (or PODIRSH in this case) will result with a cost=0. It the other parts are having, at least, estimated prices configured (in Supplier for Purchase Part and Sales Part, for example), and prices are manually updated in the PO line and CO line, then you won’t get this error. Check the pricing configuration for other similar parts in the same flow and configure a price if you need to keep the setup of ‘Zero Cost Forbidden’.Other option is to allow the Zero Cost if you don’t mind that the cost of inventory transactions for this part is 0.I hope this helps.Regards,Pilar

1 month ago

SVGJOHNSULLDo Gooder (Customer)

asked in Supply Chain

Intercompany Orders - Changes to Orders

Hi,System should add the line to the existing internal PO if the new part no has the same supplier and supply code configured than the original part in Company A. Is the original PO already closed/cancelled when the new part is added to the initial CO?Regards,Pilar

2 months ago

jorge.cabralDo Gooder (Customer)

asked in Support & Services FAQs and Help

Modify EDI 810 XML File based on Sales Part

Hi @jorge.cabral ,I don’t think this is possible. I can suggest to handle this with your EDI provider, to hide/remove such lines from your invoices sent to your customers.You could also customize (in case you use it), the transformer used to create the xml file in format 810. Another option would be to customize the actual code that generates the outgoing EDI message in IFS, but I wouldn’t recommend this, to keep the Core functionality as it is and then, this would be aligned with your current and later versions.Regards,Pilar

2 months ago

msurasky-priceSidekick (Customer)

asked in Supply Chain

Intersite - Price Freeze and error Registering Arrival

Hi @msurasky-price ,Can you share an screenshot of the 'Costs' tab and 'Misc Part Info’ tab of this Inventory Part?Perhaps this other post can help you: Regards,Pilar

1 month ago

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

customer order lines consolidating into one shipment ID.

Hi Patan,Please, try the suggestion from Fredrik, i.e.: to delete the shipment line of the second order from the second shipment, and check if the disconnected line appears in the Available Lines tab in the first shipment.If it doesn’t appear, then any or several delivery parameters in the lines are different (check and compare order line details).If it appears, then the automatic shipment creation and order lines connection should be reviewed.Regards,Pilar

2 months ago

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Replies posted by Pilar Franco

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