Replies posted by Zuha Samsudeen

47 Replies

Double calculating tax in Customer Orders.

In APP10, there was a redesign in the Tax System and implemented the Tax Engine. In this version, we have no longer maintain the Tax Regime. The Tax Regime concept is removed. If the Tax Code is defined in Sales Part, then that Tax code is fetched when you create a Customer Order. If you define tax code in Delivery address, then that tax code will also be fetched to the Customer Order. Therefore, based on the country's Tax system, you must correctly set up the Tax Codes. If your country has a VAT Tax system, then the tax will be based on the sales part and tax code should be defined in the sales part. If the country’s Tax System is Sales Tax, then tax code needs to be defined in the Delivery Address. If you define both then both taxes will be applied.

7 months ago

Nagah.khaledHero

asked in Finance (Financials)

missing manual customer invoice

customer invoice analysis page display only the transaction type F and there is no K. Hi @Nagah.khaled ,I believe you are looking at customer invoice details window. Please navigate to “Customer Invoice Analysis’’ window and query for your invoice. You will be able to view the K voucherBest regardsZuha

2 years ago

SarahSDo Gooder

asked in HCM (Human Capital Management, Payroll)

How to change the person id after creating the employee

Hi @SarahS ,The person ID cannot be changed. I would suggest to change the Name field in the Person window to adjust to the persons preferred name in Apps 8Best regardsZuha

1 year ago

Tharindu NadeeshanDo Gooder (Employee)

asked in Finance (Financials)

Depreciation Calculation on Lease Assets

Hi @Tharindu Nadeeshan May i know which version you’ve tested in. I have tried in Apps10 based on your description, and for both Normal and lease connected asset with method type Straight Line, application does calculate according to the method mentioned in the asset. Also can you let me know what you are referring to as use days? Is it the method length?Best regardsZuha

2 years ago

AryShaDo Gooder (Partner)

asked in Finance (Financials)

Object Transaction with Status "ExternallyCreated"

Hi @ArySha After adding Ext Add Investment it need to be activated from the Add-investment- progress window. Then the status will change to ‘Ready’ from ‘ExternallyCreated’. Thereafter only these newly added investments are considered into the depreciation/sales/disposal calculations.In your scenario, if the supplier invoice was raised and updated for the asset but still its not visible in “Add investment progress” window. Then we may need to look into the details of the specific object transactions to identify the reasonBest regardsZuha

2 years ago

amin.shatatDo Gooder (Customer)

asked in Finance (Financials)

AFP ERROR

NO error on the send error message either. I also tried processing invoice and a window pops up stating the invoice was not processed. Hi @amin.shatat As you have processed the invoice now again, can you kindly RMB on the line → Go to postings -> check the ‘Error’ check box and the ‘Text’ field. Is it still the same as before?Best regardsZuha

2 years ago

BayoSidekick (Partner)

asked in Finance (Financials)

The Balance in Accounting Currency and Parallel Currency

Hi @Bayo Can you confirm if you’ve performed ‘Clear revenue/cost balances’ prior to running this. Best regardsZuha

2 years ago

Arthur DelmotteDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Set Employee Status

Hi @Arthur Delmotte You can deselect the ‘obsolete’ option in the ‘Fin’ status and save. Thereafter you will be able to see it when terminating. OR you can create a new status without choosing Active/Preliminary/obsolete. Then also you can view it under the status.Best regardsZuha

2 years ago

Shams Ahmed FerdousDo Gooder

asked in Finance (Financials)

Month End Error-not updated vouchers in selected period

Hi @Shams Ahmed FerdousIf there is inventory voucher like MPL that is not transferred, then you will get the tick in ‘Transaction waiting to be transferred from xxxxxxxx’. However, Can you please try to navigate to ‘Voucher entry’ window and query for all vouchers in Period 1. Please check and let me know if there is no pending vouchers.Best regardsZuha

2 years ago

Luiz RSidekick (Partner)

asked in Finance (Financials)

Disposal Posting Method Error

Hi @Luiz RAs the value selected for the Disposal Posting Method field is Net Cost ( or Gross Cost) the system will only allow the voucher type specified (A) to be used to post depreciation related transactions and disposal related transactions. Hence keeping the setup as it is, you can create a new voucher type (eg :A1) with function group A and use A1 voucher type when selling fixed assets.

2 years ago

CLAUDIAJISidekick (Customer)

asked in Finance (Financials)

Error when try to change account description

Hi @CLAUDIAJI This error appears when you have checked the check box ‘ Currency balance’ and trying to save while the Curr Balance below is not set as ‘Blocked’.Can you kindly check if you’ve ticked ‘currency balance’ in addition to changing the descriptionBest regardsZuha

2 years ago

SarahSDo Gooder

asked in HCM (Human Capital Management, Payroll)

Not able to authorize Expense

Hi @SarahS ,One of the reason could be due to the configuration on the Access Definition in Human Resources -> Organization Administration -> Position Definitions -> Position Access window. Is it possible to check that please?Thanks & Best regardsZuha

2 years ago

TopMalinGSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Employee Internal Transfer

Hi @TopMalinG There is an RMB option in the 'Employee File' window header 'Transfer employee data'. To enable this, there should be an employment with the same person in the new company. Once the employee is created, all data can be transferred through this RMB option.Thanks & Best regardsZuha

2 years ago

CLAUDIAJISidekick (Customer)

asked in Finance (Financials)

Post sales invoice

Hi @CLAUDIAJI Can you navigate to ‘Customer invoices with error’ window and query for your invoices. There you will be able to see the error for the status ‘Printed’. Best regardsZuha

2 years ago

TopMalinGSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Aleksandra W.Sidekick (Employee)

asked in Finance (Financials)

Muti-company checkbox in Posting Proposal window

Hi If this Multi-Company check box is ticked, posting proposals of all companies the User ID is connected should be displayed when the window is populated. If this check box is not selected, then only posting proposals of the current company will be displayed.But may i know what is the option chosen under ‘Show invoice’ sectionBest regardsZuha

2 years ago

YounusDo Gooder

asked in Finance (Financials)

cash box cash account not available

Hi thomas, when we try to approve transaction , it says “cashbox cannot be approved since there are transactions in state Entered”. Hi Younus,You will have to Right Mouse Button on the Transaction line and select ‘Print cash receipt’. Thereafter you can approve the cash box. Best regardsZuha

2 years ago

lbayhonanDo Gooder (Customer)

asked in Finance (Financials)

Updating multiple accounting structures

Hi @lbayhonan,You can RMB on the accounting structure and select Copy structure to the new company. Then the new structure will get copied to the specified company.Best regardsZuha

1 year ago

LinkSuperhero (Customer)

asked in Finance (Financials)

Purchase order does not belong to a company to which you have access

Hi @Link The error message says the PO is available and lets say it belongs to a company A. However, the user X who is creating the Manual supplier invoice from this PO doesn't have access to the Company A. Hence you need to provide access to user X to create the invoiceHope this clarify the error messageBest regardsZuha

2 years ago

andrei.borromeoSidekick (Customer)

asked in Finance (Financials)

Automatic External Voucher

Hi @andrei.borromeo To automatically creates and post entries you can define a rule under GL Automatic Posting Rules. However in your case as Adam has mentioned you can directly change the account relevant to that entry in Posting controls window.Best regardsZuha

2 years ago

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Replies posted by Zuha Samsudeen

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