Hi everybody,
we can’t create a man. supplier invoice cause of follwing error message.
The Purchase order exists and belongs to a company.
What does it mean?
Thank you in advance.
Purchase order does not belong to a company to which you have access
Userlevel 7
+22
This topic has been closed for comments
Userlevel 5
+10
Hi
The error message says the PO is available and lets say it belongs to a company A. However, the user X who is creating the Manual supplier invoice from this PO doesn't have access to the Company A. Hence you need to provide access to user X to create the invoice
Hope this clarify the error message
Best regards
Zuha
Userlevel 7
+22
Hi
it was also my assumption. But the user is able to access to all our companies.
Do I need to close the purchase order?
Thank you a lot.
Userlevel 6
+16
You wouldn’t need to close the purchase order. Instead, could you check these two windows for the user who ties to process the invoice:
- Users per Company - the user has access to the company of the PO
- Sites per User - the user has access to the site of the PO
After, I suggest “re-checking” the invoice again and it should refresh if any access has been changed in the meantime
Userlevel 7
+22
Dear
thank you a lot for your answers.
We’ve detected the error. It was in the XML file. There was a whitespace after the purchas order no.
This was the issue.
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