Hi @Link 

The error message says the PO is available and lets say it belongs to a company A. However,  the user X who is creating the Manual supplier invoice from this PO doesn't have access to the Company A. Hence you need to provide access to user X to create the invoice

Hope this clarify the error message

Best regards

Zuha

Hi @Zuha Samsudeen 

it was also my assumption. But the user is able to access to all our companies.

Do I need to close the purchase order?

Thank you a lot.

You wouldn’t need to close the purchase order. Instead, could you check these two windows for the user who ties to process the invoice:

• Users per Company - the user has access to the company of the PO
• Sites per User - the user has access to the site of the PO

After, I suggest “re-checking” the invoice again and it should refresh if any access has been changed in the meantime

Dear @Zuha Samsudeen 

thank you a lot for your answers.

We’ve detected the error. It was in the XML file. There was a whitespace after the purchas order no.

This was the issue.