Helpful information. Good work @pasana 👌
Hi @y.veerabrahmam,SSLHandshakeException: Remote host terminated the handshake is an error that occurs when the client and the server fail to establish a secure connection. Check whether you have whitelisted the relevant IP addresses.
Check this article as well:
Hi @Adriaan,For Apps10 host:port is the way of defining when connecting to IFS application through the Report Designer tool. Seems like it is defined correctly. Can you try latest version as a workaround and check the behavior.Also make sure you can actually reach the server from the developer machine, so you do not have any firewall stopping the connection.
Hi @TGR,Could you please share the report rule that you have created and what is the version of the IFS application?
Hi @Norahmf,Is logging enabled for Crystal Web Service Instance (CWS) and set to High while you are diagnosing this issue?Can you please provide the error details from the CWS log?
Hi @KethakaG,In 23R1 SU5 I have checked this functionality and it is working as expected. When a user is selected ‘Forward’ button is activated. See the following attachment:
Checked this functionality by logging with a non-admin user account as well and noticed that it is possible to forward the selected report to the selected user groups.Can you mention what is the cloud version that you have checked this scenario?
Hi @Elaineebi,In the email body you have inserted html tags. Therefore, we have to configure MAIL_SENDER1 according to that.You need to set the CONTENT_TYPE of the mail_sender that you are using (according to the attachment of yours it seems like MAIL_SENDER1) to text/html. Refer to the following attachment:
Hi @tcboutte,What is the error that you are getting?
Hi @KethakaG,I have tested this scenario in one of our core environments and was not able to recreate this issue as you have mentioned in the description. I followed below steps:Created a user and granted IFSAPP_FULL permission set. Then I ordered a report using the Order Report page. After that using the Report Archive page, I was able to Forward the ordered report to another user - ALAIN. Then I logged into the IFS application using the user - ALAIN. In the Report Archive page, the forwarded report can be seen!More Info: Access to archived reports is controlled by the IFS framework itself. A user should only be able to view the reports he/she ordered and any other reports which have been distributed to the user. The report distribution in IFS application is achieved from Report Distribution Groups and the Report Distribution functionality available in the Report Archive window.
Looking for guidance as well as we have followed the documentation and cannot establish a connection. For SFTP reader you can test the connection by checking whether FTP location has the access by using a third-party tool like "FileZilla".Also, check the Application Messages window. If there are any configuration issue related with the SFTP readers/senders, it can be identified from there.
Hi @kjro,Seems this behavior has started to happen with newer Chrome versions. In older Chrome versions and other browsers this seems to work as expected. The hyperlinks in tables/lists work fine. Hyperlinks in Other areas in the page show this behavior.The fix for this issue will be included in 23.2E.0 - 23R2 EA Cloud version.
It's not possible to create custom packages through Aurena page! And this is not a bug in the screen. Need to create custom In-Memory Acceleration Packages through an ins file. Due to security concerns, it is not allowed to create custom In-Memory Acceleration Packages through Aurena.
Hi @Lahirumala de Mel,This issue has been reported to RnD through: TEWF-1792.
What? Do you only delivery a fix for this to the 23r2? What about all other versions of IFS? Kjell Åge I will update you after discussing this matter with the product experts.
Hi, I am trying to edit the report layout using IFS Report Designer. I want to add a column with InvoiceNo, but when I add it, the column is not visible after printing the modified report. Can anyone explain to me why? Report which i want to edit is CashBoxReportRep.rdl Best regards Hi @kacperifs , is it possible to view the added column when viewing the report using the Report Designer tool before printing?
Hi @SHAUN_KERSLAKE,Also, try to stop the BR service and the console processes from the Task Manager as well. Was that possible?
@ashen_malaka_ranasinghe let’s hope the product experts agree that the current workaround on pre 23R2 version is not an acceptable solution. It’s a lot of detail windows in IFS with link’s in it and always have to RMB to us it is not a acceptable way of working. Keep in mind the it is not only in the customer order window, that’s just an example. It’s in all detailed windows (former frm…..) in table windows it works as expected. Kjell Åge The fix will be applied to the following Cloud versions.IFS Planned Version: 22.1.20 - 22R1 SU20, 22.2.13 - 22R2 SU13, 23.1.6 - 23R1 SU6, 23.2E.0 - 23R2 EA, APP10UPD22
Explanation for this issue: This problem originated due to a change in the Browser(s). So, we are introducing a general correction in the framework, which should work for all places that had homepage navigation previously. We are not changing each page through this change. We will be fixing it in a common place.For more details follow this JIRA ticket: TEZAUFW-4029
Hi @Supipi Anuththara,The fix for this issue has been planned to include 24.1E.0 - 24R1 EA Cloud release.
Hi @gianni.neves & @david.harmer,The fix for this issue will be synced with cloud version of 23R1 SU5 according to our internal Product Development team.More information about this issue:When followed the test plan below this behavior can be noticed.Set up IAM client & configure the Print Agent (PA). Monitor the logs. In every 03 minutes, following error captured.Error:"Error while looking for jobs. Reason: Internal Server ErrorDatabase error occurred. Contact administrator.ORA-14552: cannot perform a DDLLooking for jobs..."The print jobs get completed without an issue, but the error logs are available.Root Cause for the issue:Issue was in alert registration process. A boolean variable was not set which ensures that the alert registration process is executed only once during the loop.
Hi @bdoucette,You can check Crystal Web Service (CWS) logs to get more information about the issue.
Hi @Charith Epitawatta, We have configured Crystal web services but we are now getting this error: These are the logs: Application - POST: [object Object] Application - CMD(1): Execute Form_ViewReportCommand for 1 record(s). Application - CMD(1): if({"expression":{"==":[{"var":"record.QrTypeDb"},"SQL"]}}) Application - CMD(1): > "FALSE" Application - CMD(1): if({"expression":{"==":[{"var":"record.QrTypeDb"},"QUERY"]}}) Application - CMD(1): > "FALSE" Application - CMD(1): if({"expression":{"==":[{"var":"record.QrTypeDb"},"MS_REPORT"]}}) Application - CMD(1): > "FALSE" Application - CMD(1): if({"expression":{"==":[{"var":"record.QrTypeDb"},"DASHBOARD"]}}) Application - CMD(1): > "FALSE" Application - CMD(1): if({"expression":{"==":[{"var":"record.QrTypeDb"},"CR"]}}) Application - CMD(1): > "TRUE" Application - CMD(1): navigate({"url":"page/QuickReportViewer/Crystal;$filter=QuickReportId eq ${QuickReportId}"}) Application - CMD(1): > "OK" Application - CMD(1): if({
Hi @roshanchange8,I think it is better to create a SNOW ticket to investigate this issue further.
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