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Replies posted by william.klotz

470 Replies

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TimVascoSSidekick (Partner)

asked in Distribution (CRM, Commerce)

EDI Samples

Hi @alexlegatzke , Looking over the routing address and routing rule examples in IFS Cloud 22R2 the outbound for an 810 Invoice or 856 Advanced Shipment Notification typically would use an drop a files onto an FTP or FTPS server at your EDI trading partner who would process the file. The file being dropped by default now would be a JSON file format although you could transform it to an XML format. Do you need to call a Restful API from you EDI partner? We just now beginning our journey from IFS Application 10 to IFS Cloud 22R2 and I was extremely worried about EDI as we have some large customers we interface to using EDI. After reviewing some of the documentation and using the demo IFS Cloud environment I’m feeling better about integrating with our existing EDI partner. We will need to convert the outbound file to XML using a transformer and we will need to convert the inbound XML to JSON using a transformer. I haven’t reviewed the data payloads yet so I’m not sure all the data w

ctaylor56Hero (Partner)

posted in Supply Chain

IFS Freight Interface - IFS Cloud

Hi @ShawnBerk , We’re also interested in your journey with Pacejet. As we begin our upgrade path to IFS Cloud 22R2 I’m looking for success stories for freight rating. Did you integrate directly with the Pacejet API’s or did you go though Dell Boomi for the integration?Regards,William Klotz

Elizabeth WillifordDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

3rd Shift not Calculating Correctly when Clocking Out for Lunch

Hi @Elizabeth Williford , We have noticed the same issue in IFS Application 10 Update 15 during our testing of the update. In IFS Application 10 Update 8 everything works as we expect the time stays on the day the same work day. Anytime they clock out after midnight the time goes to the next work day. We also use Incremental and we noticed when an employee clocks out after midnight the differential calculation isn’t running so the employee does not receive the 3rd shift differential for the hours after midnight. If they do not clock out for lunch they receive the proper Increment and all time is on same work day. We have not reported the issue to IFS as we decided instead of upgrading to IFS Application 10 Update 15 we’d upgrade to IFS Cloud 22R2 which we have just began but it sounds like we will encounter the same issue. 😣 Regards,William Klotz

jbarriosDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Cannot delete an inactive user "The Person info... is used by 1 rows in another object (Company Emp)

Hi @jbarrios , On the person record there is a field called User ID. You’ll need to remove the user from here before you can delete the user record.User ID on Person RecordRegards,William Klotz

william.klotzSuperhero (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Perform Site MRP Background Job Error

I entered this thread because the original thread was locked from comment. I wanted everyone to know there are other reasons you can receive the error above. Regards,William Klotz

Elizabeth WillifordDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

3rd Shift not Calculating Correctly when Clocking Out for Lunch

Hi @Elizabeth Williford , Have you found a solution to this issue? We are beginning our IFS Cloud 22R2 with a go live version of IFS Cloud 23R1 and we run 3 shifts with a 2nd and 3rd shift differential calculated using an increment. Regards,William Klotz

DHCRADPASidekick (Customer)

asked in Data Migration

Basic Data Synchronization - Apps 10

Hi @DHCRADPA , I'm not sure I understand what you are doing. Could you elaborate what you are trying to do and which IFS screen you are on?

JannetteCHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Mutating trigger on VOUCHER_TAB

Hi @JannetteC , You'll need to either change your event trigger to use a different table or defer you procedure to a background job such as in this post. Regards,William Klotz

SUP_SAMSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

What is best for label printing with IFS, intermec or zebra?

Hi @SUP_SAM , We’ve used Zebra industrial printers for more than 10 years within our shipping and production facilities without major issues. The environment these printers operate is anything but clean as we blend and package lubricants. We our labels are designed using bartender software and we use bartender automation to print the labels. We created a custom package within IFS which intercepts the built-in label printing so we can print using bartender automation. We did this because we wanted to leverage GS1 labels and more advanced WYSWYG label design capabilities offered by bartender designer. Regards,William Klotz

RELAPOROSHINDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Part Showing as Manufactured and Purchased for Same Site

Hi @RELAPOROSHIN , Can you post your exact select statement or screenshot of you query? Regards,William Klotz

RELAPOROSHINDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Part Showing as Manufactured and Purchased for Same Site

Hi @RELAPOROSHIN , Try the query below it will only return the part assigned to whatever site you enter in place of your site..You original query is returning all inventory parts RL-12363 across all sites. Since one site is purchase parts and one manufactured you are getting two parts returned. select part_no, contract, part_code from inventory_part where contract='your site' and part_no='RL-12363'; Regards,William Klotz

RELAPOROSHINDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Part Showing as Manufactured and Purchased for Same Site

@RELAPOROSHIN , I'll do some part setup in our test environment. My understanding is an inventory part number must be unique within a site but can exist across sites. Regards,William Klotz

junpeiDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Failed executing query (IO Error: Checksum fail)

Hi @junpei , I recommend you create a high importance case in the support portal to get IFS to engage some support resources to assist you. Regards,William Klotz

MELutherSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Time Clock - Prevent clocking in as other employee?

@MELuther , We are using a card swipe at time clocks. We though about about bio reader or facial reader but felt card swipe was easiest and most reliable. We haven't had any instant of employees using another badge to clock in because they also need the badge to navigate through doors. Regards,William Klotz

william.klotzSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena Agent Installation Error

We’ve performed some testing to try and isolate what is causing the issue. We’ve discovered if we take a fresh installation of Windows 10 on a computer not on our domain we can create a local standard user and successfully install the Aurena Agent. So far any machine on the domain receive the interrupted error when attempting the installation as a standard user. We are suspecting there maybe a GPO policy setting causing the issue and we are beginning to review the GPO policies. Regards,William Klotz

arebbeadleHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Is there another way to report shop order labor time other than Shop Floor Workbench?

Hi @arebbeadle , In your testing environment take a look at Shop Floor Clocking's. If you RMB in shop floor clocking you have the option to add labor clocking as well as other clocking. Regards,William Klotz

DilshaniSidekick (Employee)

asked in Upgrades & Updates

Required Oracle database patch version which is compatible with the IFS cloud product version

Hi @Dilshani , We just received Oracle 19c RU16 patch set from IFS for Windows server operating system. RU16 is the latest tested and supported Oracle patch set. Although IFS is now testing Oracle 19c patch set for Windows but hasn't completed testing yet. Regards,William Klotz

bdoucetteHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Event action not sending email?

Hi @bdoucette , The screenshot of your event action details appears to not be enabled. I always recommend testing event actions especially emails wide open so any change would send the email. Once that’s working add you conditions and test again. Regards,William Klotz

gcraig22Do Gooder (Customer)

asked in Document Management (DocMan)

Automatic WIP Report Email

Hi @gcraig22 , Under the Operational Reporting navigation you can select Create New Report Schedule.You would then need to select the report like “Shop Order Work In Progress”, set your preferred schedule and language code. Next save the record and you Shop Order Work In Progress report will be scheduled to run. You can now click on the Report Settings tab then click on the parameters tab and set your site, part no and planner. You can use % as wild card so it runs across everything. You’ll then want to click on the Settings tab and set the report layout, report language and report archive. Check the email to address and enter the email address to send the report to each day. Regards,William Klotz

ronhuHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

picking list in excel format

Hi @ronhu , Have you’ve considered defining an Excel Plug-In for the built-in pick list report?You can define a custom layout for a built-in report so that it will output the information in Excel instead of a PDF. I’ve attached a sample of an Excel Layout for the Customer Age Analysis report. https://docs.ifs.com/techdocs/23r1/060_development/025_operational_reporting/190_using_report_plugins/040_excel_plugin/ IFS has good documentation on I’ve attached a link to the 23R1 Cloud but you can use the Application 10 documentation you most likely have in-house to study and get familiar with defining an Excel layout for the built-in reports. You could then setup IFS so when you choose to print the report it would generate the Excel file and email it to you or someone else using the PDF Archive event action. Regards,William Klotz

Elizabeth WillifordDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

3rd Shift not Calculating Correctly when Clocking Out for Lunch

@Elizabeth Williford , Have you been able to resolve this issue?If so is the resolution in 22R2 or 23R1? Regards,William Klotz

BPC2710Do Gooder (Customer)

asked in Upgrades & Updates

IFS Apps 10 to IFSCloud EDI 850 Setup

Hi @BPC2710 , In IFS App 10 you could use the BizAPI routing addresses but I believe in IFS Cloud you need to use create a routing address which uses a transport connector of Projection. If you look through the routing rules which come with IFS Cloud you should see one called “Example Receive Customer Order” which you could use as a starting point for your new routing rule. Regards,William Klotz

duretteSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Multiple instances of Remote IFS Cloud on a single server

Hi @durette , We are in the process of upgrading to the 22R2 and we've installed our none production databases CFG and UAT as separate pluggable databases within a single container. We also will be using a single management server for our none production environment. We are using separate middleware severs for each environment. Regards,William Klotz

romsarHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom shipment event on rowstate

Hi @romsar , Here’s an event and event action I’ve created which sends the email whenever a shipment status goes from preliminary to completed. These are working in our test environment. Regards,William Klotz

romsarHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom shipment event on rowstate

Hi @romsar , Unfortunately I do not think you’ll be able to get the Client_SYS.Add_Info working. In the forums there are many questions and responses to using that API. If you did get it working it would only work using IEE not Aurena. Information Message (Client_SYS.Add_Info) - This only works in custom events where the event action is triggered against the standard new, modify or remove process … it is the info_ out variable that needs to be handled by the client which makes this possible. Warning Message (Client_SYS.Add_Warning) - This is currently not supported by the framework. Regards,William Klotz

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