IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

27689 Topics

Drausenhaus
Sidekick (Partner)
DrausenhausSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud new database parameters and settings?

When a new customer environment is created, it starts with an “empty” database. Except, the database is not empty, because there are all kind of default settings, parameters, and basic data (like languages, Unit of measure etc.) already delivered. Is there any documentation on the content of a new database?

1
S
Superhero (Employee)
1 year ago
R
Do Gooder (Customer)
robynalexkiraDo Gooder (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)

"There are not enough component parts shipped to the supplier to receieve this quantity"

Hello, I am trying to reveive parts in on a PO and I am getting the error message "There are not enough component parts shipped to the supplier to receieve this quantity”. The CO linked to this PO is already invoiced/closed. How can I get around this error message and book in the goods?

1
Y
Superhero (Employee)
1 year ago
M
Sidekick (Customer)
mkuehnlSidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Outlook calender exceptions sync to FSM and PSO

Hello,I am looking for a solution to synchronise the calendar entries from outlook in FSM and PSO.The main purpose is to store appointments that affect several technicians (for example, training courses) collectively in FSM and PSO. At the moment, I have to enter each appointment individually for each technician in FSM and PSO. ThanksregardsMarkus Kühnl 

1
tomgreenwood
Superhero (Employee)
1 year ago
L
Do Gooder (Employee)
lagnlkDo Gooder (Employee)
posted in Assets (Asset Management)

Repair and place in facility for serial object using Repair Work Order

When we create a repair work order from a serial object and return the object to inventory, it will be recorded under the “Returns” tab in Prepare Work Order window automatically. But a separate line is not automatically reported under “Materials” tab to issue the materials again. So user need to add it manually to issue parts manually to work order as in the below screenshot. But it seems that this is working properly for the serial parts unlike for the serial objects. Can this be considered for releases in near future? 

1
ereslk
Hero (Employee)
1 year ago
Technical Toby
Superhero (Employee)
Technical TobySuperhero (Employee)
asked in Service (Touch Apps, MWO, MRO)

Why do I get "Create CRUD action is not supported by the entity" when opening MWO?

Logging into MWO I get the following error All projections had been granted in IFS Cloud. In the entity it states that everything is allowedRegards,Tobias

1
Technical Toby
Superhero (Employee)
1 year ago
H
Do Gooder (Partner)
HVeonDo Gooder (Partner)
asked in Data Migration

Apps 10, User use Aurena to run FNDMIG job

In Apps 10, the set up for a Migration Job is in IEE.  Is there any way for a user to run an existing job from the Aurena interface?

1
M
Hero (Employee)
1 year ago
J
Hero (Customer)
jamie.malangyaonHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena - IEE Element that links to an Aurena Page

I have seen threads in IFS Community about this topic but they are all a year old. My two questions are:Is it still a limitation that we cannot open an Aurena Page through an IEE Lobby element? Is there a way to have the browser pop up when you click on the element link rather than having the link attempt to open in IEE?

1
Link
Superhero (Customer)
1 year ago
ORFJAN
Sidekick (Customer)
ORFJANSidekick (Customer)
asked in Finance (Financials)

Pillar Two Tax

Dear all,based on OECD timeline, new international tax system called Pillar 2 should be applied in 2023. This should affect multinational groups with consolidated revenue over €750m.I just wanted to double check here, whether IFS is giving any attention to this and if we can expect any support in IFS application for this?Thanks Janhttps://www.oecd.org/tax/beps/tax-challenges-arising-from-the-digitalisation-of-the-economy-global-anti-base-erosion-model-rules-pillar-two.htm​

1
L
Do Gooder (Employee)
1 year ago
M
Sidekick (Customer)
marty_stcSidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Oracle client 19c is not compatible with FSM

Is Oracle CLIENT 19 compatible with FSM 6u19 or any other version?FSM version: 6u19Oracle DB version: Oracle 19We tried performing the exercise by installing oracle client 19c, the installation was successful (connection test was successful), however while opening the smart client it showed us “Database not connected” After uninstalling the client and FSM, we reinstalled Oracle 12c client and FSM, it worked fine.Has anyone else worked on oracle 19c client working with FSM?

1
roklde
Superhero (Employee)
10 months ago
C
Do Gooder
Craig_IFS8_to_CloudDo Gooder
asked in Finance (Financials)

Customer Order / Invoice - VAT Calculation in SQL for Order Amount Summary

Does anyone know what the SQL is that is being used to build the “Order Amounts” Totals Section on the “Customer Order” page, please? I’ve looked at the Entity that from the Debug Window but it is CUSTOMER_ORDER and this SQL:SELECT * FROM IFSAPP.CUSTOMER_ORDERdoesn’t show any summaries.I assume it’s done in a view but that view doesn’t seem to be identified in the Debug Window as a separate View. Thanks, Craig.

1
G
Sidekick (Customer)
1 year ago
Shehan Chandrasekara
Sidekick (Employee)
Shehan ChandrasekaraSidekick (Employee)
asked in Finance (Financials)

IFS Cloud 21R2 Error in customer invoice postings when having a negative line

ENVIRONMENT: IFS Cloud 21R2 AUDIENCE: All RESOLUTION/ANSWER:When creating a customer invoice from a work order where one of the invoice lines is negative, the postings from the customer invoice does not become correct. You get an error message saying that there is a difference in accounting currency even though there is not.  WORKAROUND: The only way to get the invoice to status PostedAuth is to set a very high invoice voucher difference amount on company, which creates a difference posting line.  Solution: The correction for the reported issue will be available with 22R1 SU8 CAUSE: N/AADDITIONAL INFORMATION: N/ASCRIPTS/LOGS: N/A SOURCE: Shehan Chandrasekara VERIFIED:

1
O
Sidekick (Customer)
11 months ago
J
Sidekick (Employee)
JONHSESidekick (Employee)
asked in Assets (Asset Management)

Type Designation in Inventory Part vs Equipment Objects

Cloud, Type Designation in Inventory Part vs Equipment Objects:I noticed that we have a field on Inventory Part named "Type Designation". My first thougt was: Great, now when I create a Serial Object from a serial tracked part then the "Type Designation" from Inventory Part will be inherited to the Serial Object! But no, it does not work like that! When I looked into it I noticed that the field on Inventory Part named "Type Designation" is a free text field, with a lenght of 25 characters.But in Functional Object and Serial Object we have a field Type Designation with a length of 30 characters, and this field Type Designation is connected to a list of value (Basic Data). So there are no functionality between these fields!I think it is confusing with two different fields, with the same label and no functionality between them! Or do I miss something here?

1
S
Superhero (Customer)
1 year ago
M
Sidekick (Customer)
marty_stcSidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

In multi server farm, which server is processing Schedule process

When using multiple Servers in a farm, how would we know which server would process the schedule process? How does FSM make sure that no 2 servers are running these processes at the same time? 

1
roklde
Superhero (Employee)
10 months ago
E
Do Gooder (Customer)
EDRMIHAYLOVADo Gooder (Customer)
asked in Service (Touch Apps, MWO, MRO)

Filter Objects from IFS Cloud to MWO

I have an issue just like this one on IFS Cloud” Only objects from Work Task in MWO | IFS Community.The described resolution does not work for me. Can you help me?

1
skullk
Hero (Employee)
1 year ago
G
Do Gooder (Customer)
GDFMNICHOLSDo Gooder (Customer)
asked in Data Migration

How to remove double quotes from a CSV integration when opened with notepad++

I am trying to do a CSV integration export in which when opened in Notepad ++, it doesn’t have leading quotes (“). I am trying to send this file every week to a customer via EDI for billing and the testing keeps failing because of this.Attached is the integration I am testing and the file with the issue.

1
G
Do Gooder (Customer)
1 year ago
T
Do Gooder (Customer)
tgroendykeDo Gooder (Customer)
asked in Supply Chain

How can I view all shop orders in CRP Load per Work Centers? Apps 8

When I run CRP and load the results in CRP Load per Work Center I only get a handful of my shop orders in the results. These shop orders come from several different work centers, but do not represent all the shop orders that have been created or have requisitions by a long shot.MRP runs every nightI performed CRP manually as I’m experimenting with itWork Centers are set up with resources, WC capacity, utilization, and finite capacity.Is there something in structures or routings that needs to be defined for these orders to show in CRP?

1
T
Do Gooder (Customer)
1 year ago
H
Do Gooder (Customer)
hpurdy33Do Gooder (Customer)
asked in Upgrades & Updates

Astea

We recently upgraded our Cylance Endpoint protection agent to version 3.0.1005 and since then Astea  form request are noticeably slower to pull any sort of data. Has anyone upgraded to Cylance agent version 3.0 and experienced performance issue on client side Astea for request. I added disable cylance on the client machine, as a test with Astea performing with an acceptable performance. Version of Astea would be 14.5

1
KristenGastaldo
Superhero (Employee)
1 year ago
S
Do Gooder
ssbprzzalDo Gooder
asked in Finance (Financials)

Internal Elimination

Hi  Is Anyone has any experience in practical usage of Internal Elimination  I would like to know when that functionality can be used  thanks for any tips

1
Link
Superhero (Customer)
1 year ago
D
Do Gooder (Customer)
Deepali JainDo Gooder (Customer)
posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Schedule board Save multiple screen settings (favorites)

Current behaviorSchedule board screen settings (e.g., future days / past days) can be only saved once via ‘save screen settings.The user needs to change display fields, future / past days, etc. every time manually and can’t save multiple favorite screen settings.ImprovementFunctionality to save multiple (favorite) screen settings, like functionality for saved filters.Value added: Improvement of planning functionality, efficiency increaseAdditional topics:Change / adjustment of saved screen favorites should be possible Functionality to share favorites between users Access groups Created by and created dttm for favourites

1
Lee Pinchbeck
Ultimate Hero
1 year ago
J
Do Gooder (Customer)
japaukDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena Date Format App10

It seems Aurena (App10) Date format is always set to US despite following doneWindows Setting, Regional language set to UK English and on top under preferred language In the chrome browser setting, UK English is at Top Anything missing?

1
J
Do Gooder (Customer)
1 year ago
T
Do Gooder (Partner)
TecShitaSDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS8: Unable to find valid certificate path to requested target

sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target while deploying SSL for IFS8. Please suggest

1
B
Do Gooder (Partner)
3 months ago
J
Sidekick (Partner)
jolnseSidekick (Partner)
asked in Service (Touch Apps, MWO, MRO)

Work Order Gantt in IFS Cloud

The Work Order Gantt seems to not show any indication when outside early start or late finich  requirements (sla). How is this fuctions activated or is it coming functionality? 

1
Alexander Heinze
Superhero (Employee)
1 year ago
W
Do Gooder (Customer)
WFMGALKADo Gooder (Customer)
asked in Insights (Business Reporter and Analysis Models, EOI)

IFS Lobby Web Access IFS9 - how to start

HelloI have heard I can use IFS Lobby Web Access for viewing lobby by android i.e.But I dont know how to start with this. Where can I find LWA ? Do I have to install something ? How to connect to it ? Some basics needed to start :) IFSAPP9

1
W
Do Gooder (Customer)
1 year ago
K
Do Gooder (Partner)
Kavi911Do Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Export to Excel option in 7.5

Is there a way to export the data from quick reports directly to excel on IFS 7.5? This option available in IFS 9 & 10 (In explore quick report RMB)

1
WyrDavidB
Sidekick (Partner)
1 year ago
paguin
Sidekick (Partner)
paguinSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud - Forgot IFSAPP and IFSADMIN password

Hello,Asking a basic question. A thought came up.what is I forgot IFSAPP and IFSADMIN password. how can i reset it.I guess can’t do it via backend. Please suggest RegardsPankaj

1
R
Hero (Partner)
1 year ago

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