Harsha Click the Database Objects tab and search for CURRENCY_RATE_API as this will need to be granted. Regards John
HiIf Apps 9 or Apps 10 have a look in Operational Reporting and select from the list for Out of Box reports. Johm
Harsha You could set the field(s) you wish to default and save as a template. Then set the template as default. 1. Insert new record and complete the fields that you would like to default. 2. Click the dropdown for Save button and select save as template and give the template a name.set 3. Set the template as default. When you create a new record the default values will be auto populated. Regards John
Update: I requested the item from IFS
Bruce When creating your ongoing absence leave the Date To field blank and tick the Ongoing checkbox. Regards John
The only documentation I can find for the Document Management Office Add-In for IFS10 is in the IFS help: Foundation 1 / Installation Guide / Installation Options / Add-on Cmp / Docman / Office Add-In for IFS Document Management Functional documentation and installation For functional information and information on how you install the Office Add-In for IFS Document Management (referred to as "the add-in" below), refer to the end-user documentation (Topics / Create and Maintain Document / Office Add-In). Language files The add-in uses XML Translation Files. These files are compiled into the installation package by R&D such that when you install you get the language files currently available. However, it is possible to manually install new files on the client by placing them in a special folder on each client. You can open this folder through the add-in itself by opening Settings and then clicking on the Manage Language Files... button. After placing new language files here you m
Shiraj, I am not aware of an Attach Document option under the RMB in the case window. The best way would be to populate the Case and then click the Attachments at the bottom of the Case window: When populated and if enabled you would then click the New or Attach button as required: Clicking New would open the Create New Document window where you can add a new document into Document Management that would be attached the Case in focus: Whereas clicking Attach would open the Add Documents window where you can add a document that already exists within the IFS Document Management to the Case in focus: Best Regards John
Lawrence, has the user been assigned to one of the User Groups for the Companies concerned. Accounting Rules > User Related Data > Users per User Group Regards John
Shiraj If you open the Case window and populate, then click on Attachments at the bottom of the screen do you have the option to add documents. If not, to enable the add documents to the Case window or associate tasks, you would need to add the Object Connection in Solution Manager > User Interface > Object Connections. Please let me know how you get on. Regards John
Yasuda, so glad I could help you. John
Sarah, have you now resolved this issue?
The Manual Steps section for Time Clock Installation provided me with the answer. There is an ALLOW_CLOSE parameter: ALLOW_CLOSE - is end user allowed to close the time clock window; allowed values: YES/NO.
One thing I came across was that if the report is a Crystal Report then we had to install the barcode font onto the user’s pc (for all users that would use the report). Whereas, if an IFS Report Designer report then all that was required was to install the Barcode font onto the server hosting the Crystal Web Service.
Shiraj As per the help: Remaining Hrs: The number of hours remaining from the current date and time till the case focus date. The remaining hours are calculated based on: 1. Primarily, the calendar of the support key of the case. 2. Secondly (if no support key exists for the case), the calendar of any (first found) approved support agreement of the customer. 3. Thirdly (if no support agreement exists for the customer), the work schedule of the support organization for the case. Regards John
Yasuda This should answer your query: Within Application Base Setup open up the Site record and have a look at the Inventory > General tab. Please let me know how you get on. Regards John
I used IDAutomation too for our barcodes. We also found that unless the Crystal Report was an Operational Report ie. was a Quick Report then the Barcode had to be installed on the users machines. Whereas, if an Operational Report then the barcode only had to be installed on the Server. I hope this helps.
Hi Yasuda, not sure whether this is what you mean but it is possible to change the formatting for things like the IFS Currency Format (including decimal places) (Regional tab) and Date, and Date/Time (Assistance tab) n.b. you can also change the text colour here. This can be done by holding the ALT key down and selecting Tools then Options: Best Regards John
Only when the MWS servers haven't been started.
I believe the folder should already exist, if not, you should create it.
Does the option appear at all in the Route screen for anyone even IFSAPP?
Darren I have had this issue before and the attached file helped in resolving the issue. John
What version of IFS? Haven't seen an upper limit but do know of the following that might help: Working with document files with a large number of object connections in IFS EE The cursor time-out in the ifs-proxy-cache-config.xml should be increased if a large number of objects (more than 500) are connected to a document to prevent the database session being timed out in the IFS EE client.
@asanka Thank you so much for your reply. I will give that a go.
Yes there is a way to debug it is with the Excel Business Reporter.next to Write-back.
Is there a way to debug Business Reporter or a log file?
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