Forum FAQs & Help | IFS Community

Forum FAQs & Help

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  • 309 Replies
Tutorial

What is an IFS Hero?

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IFS Community Guidelines

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74 Topics

KristenGastaldo
Superhero (Employee)
KristenGastaldoSuperhero (Employee)
posted in Forum FAQs & Help

Introduce Yourself

Hello Community! Let’s all get to know each other. Reply below with these details: Who are you?What’s your industry and profession?What IFS products are you using? How long have you been using them?Where are you located?And a fun fact: You can share your favorite vacation spot, favorite book, place on your bucket list, picture of your pet, etc. Anything you’d like to share!  

47
Jamie Byrne
Sidekick (Employee)
4 months ago
KristenGastaldo
Superhero (Employee)
KristenGastaldoSuperhero (Employee)
posted in Forum FAQs & Help

What resource would help you most right now?

Hi Community,  We’re looking to create some resources for you, but would like your help in creating the list of what you need. Our thought is to start hosting regular webinars, where we do live how-to demos.  Is there an area you’d like to learn more about?  Please post any suggestions in the comments below and like any replies that you’d be interested in as well. 

38
Asela Munasinghe
Superhero
9 months ago
BenVollmer
Sidekick (Employee)
BenVollmerSidekick (Employee)
published in Forum FAQs & Help

Ideation Frequently Asked QuestionsIdeation Frequently Asked Questions

We are committed and excited to partner with our community to develop a better product. This category is the best place for you to share your ideas and discuss them with other IFS Team Members, Partners and the Product Management Team. We review all ideas to see if there is sufficient demand for the idea broadly or to further investigate them.  We will also engage with everyone about their ideas to understand your use cases and the business value to help us decide whether we want to pursue an idea.  Before you submit an ideaSearch (please) We hope you have checked if someone already submitted an idea like yours. We sometimes see duplicates here - better to spend your time searching instead of writing out an idea that already exists. :)Describe your idea with as much detail as possible Although we appreciate solution suggestions, we do need a clear description of the need/requirement, and the value it will bring to our customers. Sometimes a screenshot can say more than a million words.

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BenVollmer
Sidekick (Employee)
5 days ago
KristenGastaldo
Superhero (Employee)
KristenGastaldoSuperhero (Employee)
posted in Forum FAQs & Help

Meet the Heroes!

Meet the IFS Community Heroes! These members have taken the time to answer your questions, create great content, and make this community a friendly and helpful resource for IFS users. Get to know them below!

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KristenGastaldo
Superhero (Employee)
2 years ago
Björn Hultgren
Hero (Employee)
Björn HultgrenHero (Employee)
asked in Forum FAQs & Help

What will become of the old IFS Forum (Open IFS)?

Anyone on top what will happen with the old IFS forum called Open IFS?https://open.ifsworld.com/forum/default.aspxStill seems to be active discussions going on there, and  no comments about switching to the new community.

12
AlexSharp
Sidekick (Partner)
2 years ago
MarieSkoldenborg
Sidekick (Customer)
MarieSkoldenborgSidekick (Customer)
asked in Forum FAQs & Help

IFS Idea Wall in the Community?

Quite often when we send support requests to IFS Support Center we receive the response that the application works as designed and the request will be added to the Idea Wall. It would be very interesting to see the Idea Wall and receive some feedback as of which ideas will be included in future versions of IFS. Please let me know, is there a plan to include Idea Wall or enhancement requests in any form in this forum? It would be great to let the community comment on the ideas and receive feedback about how R&D think about the way going forward with the customer requests.

9
BenVollmer
Sidekick (Employee)
3 months ago
I
Do Gooder
InsidedDo Gooder
published in Forum FAQs & Help

How to: report inappropriate content

This article will show you how to report inappropriate content to a Moderator. Should you come across a topic or a comment which you think needs to be reported, then please click on the three dots on the bottom right of a post, and click on "Flag": (insert screenshot of the button) Cases in which topics or comments should be reported: [list] [*]Spam [*]Advertisement [*]Soliciting [*]Harassment [*]Private information (Email address, phone number, etc.) [*]Any other content which is in conflict with our Terms and Conditions (enter link) [/list]If you should be uncertain whether or not you should report a topic or a comment, then please report it anyways. A Moderator will check your report as soon as possible and will decide further steps, if necessary. Regards, the Community Team

6458
jhainsworth
Do Gooder (Customer)
1 year ago
BenVollmer
Sidekick (Employee)
BenVollmerSidekick (Employee)
posted in Forum FAQs & Help

Welcome Customers to IFS Ideas!

We are pleased to welcome our customers to our new Idea Management platform built into IFS Communities starting December 15, 2021! We have been testing it with teams inside IFS and our partners over the last six months and are excited to welcome you, our customers to it.Doing this will help us understand and empathize with your needs. It will enable us to engage in a conversation around your ideas and allow you to provide feedback directly into the IFS Product Management teams.What is an idea?Customer Feedback – Does some functionality not work as you expect it to? Would you to give us an idea of how to improve something that may not be directly to a specific area of the application? Feature Requests – Do you have a way to improve a feature? Do you wish a feature did another feature? This is a great way for you to give direct feedback to is. Product Suggestions – Do you have an idea for new features we should develop? Do you wish we could extend your IFS Cloud Application to some new a

8
Asela Munasinghe
Superhero
5 months ago
Lee Pinchbeck
Ultimate Hero (Employee)
Lee PinchbeckUltimate Hero (Employee)
asked in Forum FAQs & Help

Can we change the default sorting order of community posts?

Hi,Is there a way to default the order to something other than ‘Recently Active’ so that it does not have to be changed manually each time?

7
Lee Pinchbeck
Ultimate Hero (Employee)
2 years ago
KristenGastaldo
Superhero (Employee)
KristenGastaldoSuperhero (Employee)
asked in Forum FAQs & Help

How do you earn points?

I see points listed on the leaderboard. How do you earn points?

7
hhy38
Hero (Customer)
6 months ago
AlexSharp
Sidekick (Partner)
AlexSharpSidekick (Partner)
asked in Forum FAQs & Help

Is there an IFS Community App?

At this years SAKO the leadership team challenged us to think of ways to improve the IFS Community.   My immediate thought is there an App for the Community? It would be allowed me to access content in the community quickly from my phone and also notify me of updates to things I have subscribed to or posted/liked.  Hopefully allowing people to contribute and interact as they do on Social Media platforms.     I would welcome any thoughts on the topic. 

6
A
Superhero
2 years ago
KristenGastaldo
Superhero (Employee)
KristenGastaldoSuperhero (Employee)
published in Forum FAQs & Help

How to access wit.ifsworld or docs.ifs links on this site:

There are several questions within the community where a link that begins with wit.ifsworld.com or docs.ifs.com has been offered as part of the solution. But when members click that link, they’ve been unable to login to see the content - even if they’re a customer or partner. Here’s why - and how you can access the same content, in your own IFS instance: wit.ifsworld.com is an IFS internal system and is not intended for non-employees. UPDATE* - docs.ifs.com is now public (Aug 2020) Here’s how the wit links can be tweaked to work for you:Replace wit.ifsworld.com with your server info at the beginning of the URL. Example:Apps 9Navigate to landing page e.g. http://SERVER_URL:PORT/ifsdoc/f1doc/ Copy the wit/docs-link from ‘Foundation1’ and paste after your server URL e.g. https://wit.ifsworld.com/f1docs/apps9upd15/Foundation1/040_administration/255_business_intelligence/040_BI_Analysis_Package/300_BIAnapacConfigLookup.htm becomes http://SERVER_URL:PORT /ifsdoc/f1doc/Foundation1/040_adminis

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KristenGastaldo
Superhero (Employee)
8 months ago
BertelLundgaard
Do Gooder (Customer)
BertelLundgaardDo Gooder (Customer)
asked in Forum FAQs & Help

Community login problems

Every time I log into IFS Community my password is not accepted.. I am able to reset it, by following the reset password link. The problem is when i come back later (short or long period of time), the password is ‘wrong’ again. This happens EVERY time, and I am positively sure  that I enter it correctly.   :-(

6
G
Sidekick (Customer)
1 year ago
dsj
Superhero (Partner)
dsjSuperhero (Partner)
asked in Forum FAQs & Help

IFS 10 Technical documentation removed from docs.ifs.com

I have noticed that IFS10 documentation which was available in https://docs.ifs.com/techdocs/ is news removed.  As a consequence,  the links pointed to IFS10 technical documentation in forum questions are no longer working and forum members won’t have a common documentation to refer.Hope forum moderators will act on this.

6
KristenGastaldo
Superhero (Employee)
5 months ago
Kasun Balasooriya
Superhero (Employee)
Kasun BalasooriyaSuperhero (Employee)
asked in Forum FAQs & Help

Is markdown supported in this platform?

Hi, Is there a document on the markdown supported in this platform? The reason I'm asking this is because I can't include angle brackets(even in code) I'm posting this here as I don't see a way to post this under forum help.

6
KristenGastaldo
Superhero (Employee)
2 years ago
KristenGastaldo
Superhero (Employee)
KristenGastaldoSuperhero (Employee)
posted in Forum FAQs & Help

Best of 2020

Happy New Year Community! I hope everyone enjoyed a break over the holiday. At the end of the year, I like to recognize some of the best things that have happened over the past year, so here is my “Best of 2020” community list!Most Likely to Respond @anmise takes this one, with 422 replies!Most Likely to Like@durette is the most generous with his likes, giving out 252 this year!Most Likely to Answer Your Question@Lee Pinchbeck , @paul harland , and @anmise are the IFS employees most likely to answer your question, having racked up nearly 75 best answers each this year!@ShawnBerk and @johnw66 take it for our customers, with around 40 each, and @dsj takes it for partners, with nearly 30. Most Likely to Post@Yasas_AK holds this title, as he has both the most new topics and the most total posts.  @Phil Lamerton and @Lee Pinchbeck are among our top contributors as well, as they’re all part of the team working diligently to build out our Knowledgebase (which also launched this year)!We had 3

5
Chamika Dilhani
Hero (Employee)
1 year ago
I
Do Gooder
InsidedDo Gooder
published in Forum FAQs & Help

How to: Edit your own post

If you made a mistake while writing your post, or if you simply want to add more information, then you can do this by following these steps:Please go to the post which you would like to change. Hover your mouse over the three dots on the right bottom corner, and click on "Edit":Note: When you are new to the community, the time in which you can edit a post is limited to 60 minutes. Users with a higher rank have no limit for editing their posts. Should there be private information in your post which you would like to see removed, please report the topic to a Moderator. This topic (enter a link to the “how to report inappropriate content” topic) explains how to do that.Regards,the Community Team

5354
KristenGastaldo
Superhero (Employee)
2 years ago
Vimukthi Mahakumbura
Superhero (Employee)
Vimukthi MahakumburaSuperhero (Employee)
asked in Forum FAQs & Help

How advanced is the IFS Community Search?

For an example, I need to search all the posts which has the wording ‘ERROR_359’ in IFS Community? This would help me to see situations which has happened around this particular error and see how the community has solved that issue? Today, when I search, I get so many unwanted results and the result count is 1000s. Also, if some tags can be made mandatory like the track etc, at post creation it would be possible to filter the results effectively. (at least in the relevant forums) 

4
Dinushi Liyanage
Hero (Employee)
2 months ago
H
Sidekick (Customer)
hmccabeSidekick (Customer)
asked in Forum FAQs & Help

Define Subforums

Could you provide a definition of what IFS functions/areas are covered in which subforums? I’m not always sure which sub-forum to post my questions in. thanks

4
H
Sidekick (Customer)
2 months ago
A
Hero (Customer)
Adam BeredaHero (Customer)
asked in Forum FAQs & Help

Filter solved questions in the community portal

Hi,This is about the way we use this community portal. I would like to filter answered questions, to review only open topics - and could not find a way to do it. Is there any way? What do you think - if it is not possible now - would it be useful?

4
KristenGastaldo
Superhero (Employee)
6 months ago
KristenGastaldo
Superhero (Employee)
KristenGastaldoSuperhero (Employee)
posted in Forum FAQs & Help

Archiving Unanswered Older Topics

Hey Community,I’d like your feedback on something. The community has been busy the last couple years. We currently have over 20k topics on the site.And while we work to make sure everyone gets an answer, some topics aren’t replied to. Maybe the query is really complex and requires more time than community members had. Or maybe it was a member looking for an opinion, rather than a how-to, and there wasn’t a similar situation to share. In any case, we have just over 1000 topics with no replies. We have members who answer regularly and we reach out to occasional contributors to answer specific posts, but when I ask people to help, I want to make the best use of their time.So my thought is, if you asked a question 6 months ago and didn’t get a reply, you probably aren’t still waiting on an answer. How would you feel about me moving any questions that are 6+ months old into an archive? They would be closed - not appearing in the search results and not circulated among staff to find an answe

4
Asela Munasinghe
Superhero
8 days ago
KristenGastaldo
Superhero (Employee)
KristenGastaldoSuperhero (Employee)
posted in Forum FAQs & Help

What would you like to see in this community?

Hi Community - As we make plans for 2020, I’d love to know what you’d like to see in our community efforts. 

4
E
Sidekick (Partner)
2 years ago
I
Do Gooder
InsidedDo Gooder
published in Forum FAQs & Help

How to: Attach images and videos to your post

This article describes how you can add images and videos to your post. [h3][b]Upload images[/b][/h3]You can upload images from your pc to your post by clicking on the small camera icon in the text editor: (add screenshot of the button) All common file formats for images are supported (.png, .jpg, .gif) After a successful upload, you can either leave the image in the attachment, or you can choose to embed it into your post. To do so, simply enter it at the part of the post where you would like to have the image embedded. [h3][b]Embed videos[/b][/h3]Adding videos to your post can be done by clicking on the film roll button: (add screenshot of the button) You can add videos from Youtube, Vimeo and Dailymotion. [b]Note:[/b] Please paste the original video url, not e.g. the url for embedding videos. After the video has been added, you can choose to keep the video as an attachment, or to embed it into your post. For embedding, please go with the cursor to the place of your text where

6333
E
Sidekick (Partner)
2 years ago
H
Do Gooder (Employee)
Himantha YasawardanaDo Gooder (Employee)
published in Forum FAQs & Help

What is an IFS Hero?Tutorial

What is a Hero?Let’s start with what a hero is - someone who is admired for their achievements, noble qualities, and courage. Ultimately, we see them as someone who helps others. So, what is an IFS Hero?An IFS Hero is someone who helps the community. They’re members of our community who offer advice, help with solutions, and share their knowledge and expertise. They make this community a resource; a place to come when you need help. How do you become a Hero?Joining the community gets you started. Welcoming others, asking questions, and participating in conversations gets you closer. Offering advice, answering questions, and having others notice and recongize your contributions gets you to hero status. But that’s not the end of it - afterall, there are SuperHeros …  

20293
KristenGastaldo
Superhero (Employee)
2 years ago
G
Sidekick (Customer)
GarakSidekick (Customer)
posted in Forum FAQs & Help

Perth Western Australia - User Group

Hello, I was wondering whether anyone knows if there are any existing IFS user groups (or something similar) in Perth, Western Australia (or elsewhere in Western Australia)?I’ve had a good look online on Google, LinkedIn, Facebook, Twitter and Meetup but nothing has come up.

3
W
Do Gooder
5 months ago

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