Forum FAQs & Help

SMcLeesSidekick (Customer)

Numerical Order

Is there a way to change how the numerical order in some fields works? For example when I order the below column, ifs orders it by first digit, then second. How can i get this to be ordered 1 - 26 and not as it below?

1 day ago

Ishani_RanathungaDo Gooder (Partner)

asked in Forum FAQs & Help

Custom event for set value on mandatory field when creating a record.

Hi All, One of our customer needs following to be achieved using an Custom Event.When creating a new record in Functional Object window , it needs to fill Description field with concatenated highlighted fields. Description field is mandatory ,so that values has to be filled before saving. I tried using background job (Deferred_Call) ,but it was not successful as deferred call runs after saving the record. Is this possible to achieve by Custom event? Thank You!.

1 day ago

abel2Do Gooder

asked in Forum FAQs & Help

Ifs training and certifition

Hello everyoneI am interested in taking ifs certification,but unfortunately i am not a customer nor a partner; is there a way to register to saba cloud without having a ifs customer id?thanks

12 days ago

Le1ghSidekick (Customer)

asked in Forum FAQs & Help

IFS Users in APAC Region ?

Hello IFS User Community,I am a member of an IFS Implementation project team, located in the UK, currently gearing up for our UK go-live.Following the UK go-live, the implementation project team then move onwards to our global IFS roll-out, implementing IFS across my organisation, with next step being IFS implementation across Australia and Singapore.In preparation for the implementation of IFS in the APAC region, are there any APAC-based IFS users on this User Community ? My intent of this question is simply to extend my working knowledge of global companies / organisations currently using IFS (outside of my current, albeit limited, knowledge of the UK IFS user base).Very many thanks in advance.

23 days ago

SGPKAYATHIRIDo Gooder (Customer)

asked in Forum FAQs & Help

How can I update the Case Priority in the LCS Portal?

I wanted to update the Case Priority in the LCS Portal and im unable to do it, I have used the old LCS Portal and updated the case priorities and im unable to do it in the new portal.

1 month ago

nu_fonkaDo Gooder (Partner)

asked in Forum FAQs & Help

IFS Applications Supported Platforms 2003

How to find IFS application 2003 Supported Platforms.

1 month ago

IFSmattisSidekick (Customer)

posted in Forum FAQs & Help

sharing of IFS artifacts within IFS-community

Hi member of the IFS-community, what do you think if IFS would offer another section in IFS community where users can upload, search for and download IFS-artifacts? IFS-artifacts might be configurations like event (actions), custom RMBs, quick reports, lobbys, data-sources, IALs, custom fields and more. But even the code of customizations (only if the user has the legal right to do so!) might be shared within this IFS community. Of course each customer has its very unique requirements - but still it might be a useful tool to bring the community closer together - function and solution-wise. What do you think in general about such a marketplace? Would you appreciate such a possibility where IFS-artifacts can be freely shared?Woud you share your artifacts and upload them? Why yes - why not?Would you search for solutions/ artifacts and download artifacts which seem useful? Why yes - why not? Thank you! M.

5 months ago

hmccabeSidekick (Customer)

asked in Forum FAQs & Help

Delete private messages

How can I delete messages in my list of private messages?

7 months ago

hmccabeSidekick (Customer)

asked in Forum FAQs & Help

How can I view my topics that have been solved?

There is an option to view my topics that are Solved. How is a topic set as solved?

7 months ago

hmccabeSidekick (Customer)

asked in Forum FAQs & Help

Filter my topics/questions

Is there a way for me to filter my own topics and questions? Right now the only options are to view all of my topics or all of my questions with replies. For example, I’d like to only view my questions with no reply.

7 months ago

HAYLEY.WILLIAMSSidekick (Customer)

asked in Forum FAQs & Help

Which IFS Version?

In the majority of Community Issues I review, 95% of the time, the question is asked what version of IFS is being used? Is there anyway we can add a required field, so it’s answered before it has to be asked? We are using APPS9, btw. 😀Thanks

7 months ago

KristenGastaldoSuperhero (Employee)

posted in Forum FAQs & Help

Archiving Unanswered Older Topics

Hey Community,I’d like your feedback on something. The community has been busy the last couple years. We currently have over 20k topics on the site.And while we work to make sure everyone gets an answer, some topics aren’t replied to. Maybe the query is really complex and requires more time than community members had. Or maybe it was a member looking for an opinion, rather than a how-to, and there wasn’t a similar situation to share. In any case, we have just over 1000 topics with no replies. We have members who answer regularly and we reach out to occasional contributors to answer specific posts, but when I ask people to help, I want to make the best use of their time.So my thought is, if you asked a question 6 months ago and didn’t get a reply, you probably aren’t still waiting on an answer. How would you feel about me moving any questions that are 6+ months old into an archive? They would be closed - not appearing in the search results and not circulated among staff to find an answe

8 months ago

Jamie ByrneSidekick (Employee)

posted in Forum FAQs & Help

Evolving Education Materials - Help Panel Concept

Hi, I’m working on a facet of a large scale project to improve education materials.I’m exploring how an in-product help panel could be beneficial. I’m looking to understand expectation. If you’d like to provide feedback, please use this questionnaire. There are only 5 questions (2 required) and shouldn’t take much more than 5 minutes. Thanks. https://forms.office.com/r/TEuEtQd1Lb

3 months ago

Adam ClineDo Gooder (Employee)

asked in Forum FAQs & Help

Errors when navigating in Community

What’s the best way for our users to get technical support when they run into errors using Community?One of our customers is experiencing the following issue:When they initially go to the community.ifs.com url, and other times when navigating through, they are presented with the following error on the page‘DI\DependencyExceptionCircular dependency detected while trying to resolve entry ‘CommunityVisibility’.

9 months ago

InfFilipVHero (Partner)

asked in Forum FAQs & Help

Categories of Answer/Reply in Community portal

Create "Categories" of answers – "Answer" / "Additional Question" / "Escalation" / "Summarization" / "Internal info" /...Give me possibility to mark "Not answer" to make me not accidentally mark something as "Best answer" Add possibility to response on concrete post - eg. thanks or addition info, answer of sub-question but not answer of whole topic/question.

10 months ago

Vimukthi MahakumburaSuperhero (Employee)

asked in Forum FAQs & Help

How advanced is the IFS Community Search?

For an example, I need to search all the posts which has the wording ‘ERROR_359’ in IFS Community? This would help me to see situations which has happened around this particular error and see how the community has solved that issue? Today, when I search, I get so many unwanted results and the result count is 1000s. Also, if some tags can be made mandatory like the track etc, at post creation it would be possible to filter the results effectively. (at least in the relevant forums)

10 months ago

hmccabeSidekick (Customer)

asked in Forum FAQs & Help

Define Subforums

Could you provide a definition of what IFS functions/areas are covered in which subforums? I’m not always sure which sub-forum to post my questions in. thanks

10 months ago

KristenGastaldoSuperhero (Employee)

published in Forum FAQs & Help

Can I keep my community account if I change jobs?

ISSUE/QUESTION: I’d like to keep my community account, but I am changing employers. ENVIRONMENT: IFS Community AUDIENCE: External/All RESOLUTION/ANSWER: If you are changing employers, but would still like to be a member of the IFS community, the community manager can update your current account to reflect your new information, including:Email Address Username Member Type Permissions - The community manager will change your role from employee to customer or partner, or vice versa. What you have access to in the community will adjust as dictated by those roles.DM @KristenGastaldo or email community (at) IFS.com to have these changes made.You can update your company and role in your profile settings. CAUSE: N/AADDITIONAL INFORMATION: N/ASCRIPTS/LOGS: N/ASOURCE: Kristen Gastaldo VERIFIED: YES

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11 months ago

JohannesKnustHero (Partner)

asked in Forum FAQs & Help

Please help for the IFS Community Profile Links

hi,all my history and links are gone. Any help?

11 months ago

AddMikaeADo Gooder (Partner)

asked in Forum FAQs & Help

Why don't I have access to product releases?

Hi, As a partner, why don’t I have any access to the Product Updates section?Best regards,Mikael Algeroth,Addovation

1 year ago

Jamie ByrneSidekick (Employee)

posted in Forum FAQs & Help

Get involved. We'd love to hear from you

Hi, I just wanted to highlight two projects I’m involved in that would really value your input. Education Materials - we are wanting to understand what challenges you’ve had trying to find and consume education materials. What has been the impact and what could we do to improve them? Call to Action - for this project we’re keen to understand how your business is identifying IFS updates or features to adopt? Are you finding the right information to support decisions and uncovering features that will bring efficiencies? Your insights help us to correctly frame the problem(s), design suitable solutions and prioritise the release of features. We’ve already heard from 9 customers and partners but would love to have more insights (plus, we enjoy meeting you!). Please contact me through the Community or via email - jamie.byrne@ifs.com - if you’d like to participate or have any questions (usually a 40-50 minute call). Thanks

1 year ago

DAMS SueDo Gooder (Customer)

asked in Forum FAQs & Help

Help page on Support Portal gives error

I’m trying to use support.ifsworld.com but want to use the Help functionality in order to understand how to update cases. But, if I press any of the Help options I get the following error message. Are there any instructions for how to use the support site?This site can’t be reachedCheck if there is a typo in dse1lcsas3.corpnet.ifsworld.com. If spelling is correct, try running windows network Diagnostics.DNS_PROBE_FINISHED_NXDOMAIN

1 year ago

JorgePintoDo Gooder (Customer)

asked in Forum FAQs & Help

Search the community always returns 0 results

No matter what we search for in the community we always get no results found. Anyone else experiencing this?

1 year ago

KristenGastaldoSuperhero (Employee)

published in Forum FAQs & Help

Best of 2021

Like many of us, I spend a bit of time at the end of the year reflecting on all that we’ve been able to accomplish. 2021 has been a year not without challenges - for many of us both professionally and personally. I hope that you’ve all had a year of good health with personal and professional accomplishments.The community has continued to grow this year, due to your steadfast contributions and company. This year we had: All these metrics represent individuals; people who have contributed - asking, reading, responding, and collaborating. We’d like to recognize a few of these people, as our: Best All Around: @Yasas Kasthuriarachchi was our top contributor for 2021! He has the most new topics (238), most replies (712), most likes received (1498), and most likes given (2552). Most Likely to Respond: Our Advanced Competence Hub team led this one with #1 @Yasas Kasthuriarachchi at 712 and #3 @Lee Pinchbeck at 559. @Mathias Dahl was #2 with 564 replies posted this year.@ShawnBerk and @Asela M

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1 year ago

dsjSuperhero (Partner)

asked in Forum FAQs & Help

IFS 10 Technical documentation removed from docs.ifs.com

I have noticed that IFS10 documentation which was available in https://docs.ifs.com/techdocs/ is news removed. As a consequence, the links pointed to IFS10 technical documentation in forum questions are no longer working and forum members won’t have a common documentation to refer.Hope forum moderators will act on this.

1 year ago

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82 Topics

Numerical Order

Custom event for set value on mandatory field when creating a record.

Ifs training and certifition

IFS Users in APAC Region ?

How can I update the Case Priority in the LCS Portal?

IFS Applications Supported Platforms 2003

sharing of IFS artifacts within IFS-community

Delete private messages

How can I view my topics that have been solved?

Filter my topics/questions

Which IFS Version?

Archiving Unanswered Older Topics

Evolving Education Materials - Help Panel Concept

Errors when navigating in Community

Categories of Answer/Reply in Community portal

How advanced is the IFS Community Search?

Define Subforums

Can I keep my community account if I change jobs?

Please help for the IFS Community Profile Links

Why don't I have access to product releases?

Get involved. We'd love to hear from you

Help page on Support Portal gives error

Search the community always returns 0 results

Best of 2021

IFS 10 Technical documentation removed from docs.ifs.com

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