Topics started by emmanilsson

20 Topics

emmanilssonDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Attachments disabled in Self-Service procurement portal?

Hi all! I just discovered that the attachment button is missing since the upgrade to 23R2 in Self-Service Procurement Portal. The column is not hidden. Are we missign a connection somewhere that need to enable attachment in the portal? This is how it looks in the old version And now in 23R2 In object connections it looks like this Thanks! BREmma

6 days ago

emmanilssonDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

PEPPOL Punchout

When entering punch out adress in Cloud there are options for cXML and OCI but not PEPPOL. Is it possible to use PEPPOL-adress in the other versions or do Cloud not support PEPPOL punch out? Thanks!

20 days ago

emmanilssonDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Supplier contact erases when changing the Delivery adress

Hi,my customer is having issue with the Supplier Contact being erased when changing the Delivery Adress on the Purchase order. Is this standard behavior or is it an error? Thanks! BREmma

22 days ago

emmanilssonDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Send e-mail toggle

Hi, in 23R2 the layout on Report Format and Output window is a bit updated and there is now a toggle under E-mail. I did some testing and an e-mail i sent to the adress in the field regardless if the “Send E-mail”-toggle is activated or not. Is this correct behavior? It is a bit confusing Thanks! BREmma

1 month ago

emmanilssonDo Gooder (Partner)

asked in Supply Chain

Order Processing Type is not fetched

Hi all, just discovered that if you add a part requisition line by searching in the supplier column the “Order Proc Type” is not fetched. If you search by part no it is fetched. Is this an error or is there an explanation to this? The Order Processing type is connected to the part no

1 month ago

emmanilssonDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Punchout parts not transferred

Hi,our customer has an issue with OCI punchout with a supplier. Everything works perfect until the parts are sent to shopping cart, there the shopping cart is empty. No parts/lines are transferred from the punchout to IFS shopping cart. The punchout address:Has anyone else had this issue and how did you solve it? Thanks!

2 months ago

emmanilssonDo Gooder (Partner)

asked in Supply Chain

New field in Self-service procurement Portal

Hi,when our customer upgraded to 23R2 we discovered that there is a new field in Self-service procurement portal. In the product details there is a “Note” field now, it also appears when adding a product to the cart. Does anyone know when it was added any what it could be used for? Thanks! BREmma

2 months ago

emmanilssonDo Gooder (Partner)

asked in Supply Chain

New schedules erases backlog

Hi, our customer has an issue with a Customer Schedule. When a new Schedule arrives the existing backlog is erased from Inventory Part Availability Planning window. What should I look for? Is there setting we are missing in IFS or could it be the EDI-setup?

2 months ago

emmanilssonDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Red line in Self service Portal

Hi all! After 23R2 update the customer has noticed a red line in one Shopping Cart (origins from a Punchout catalogue) when editing the quantity in the shopping cart. The modified quantity is not sent to the requisition, only the origin quantity. When the error occurs the error message states N/A. Aren´t you suppose to be able to modify quantity in the shopping cart? Thanks :) BREmma

2 months ago

emmanilssonDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Add supplier e-mail to purchase order

Hi all!Is it possible to add supplier contact e-mail to the purchase order if contact is missing in the supplier view and the order is sent by the added e-mail? Or do the e-mail needs to be added in Supplier view? BREmma

3 months ago

emmanilssonDo Gooder (Partner)

asked in Supply Chain

Adjust or add line to customer order

Hi all!I have an issue where the customer has delivered a line with price 0. Now they want to change the price on the line or add a new line to correct this. The Supply Code is Purch Order Dir which makes it a bit tricky. What is the best way to handle this? Invoice line 2 with 0, do RMA and create credit invoice and then add a new line? As it is now the order is closed for adding lines. Thanks!

4 months ago

emmanilssonDo Gooder (Partner)

asked in Document Management (DocMan)

File Types (IFC?)

Hi, my customer wants to upload IFC-files to IFS 10, is this format supported and where can I find the supported file types? Thanks!/Emma

5 months ago

emmanilssonDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Supplier Name in order XML

Hi! Our customer is using a VAN-service for electronic orders and invoices. The service has a monitoring site where our customer can see all transactions and their status. They have noticed that “Receiver name” is not shown and when looking at the XML I found out that IFS doesn´t send Supplier Name in the outgoing message ORDER. Is this IFS Standard XML for order? Thanks! BREmma

5 months ago

emmanilssonDo Gooder (Partner)

asked in Finance (Financials)

Match Invoices with new PO Receipts

HiI have a customer that uses the job ”Match Invoices with new PO Receipts”. Before that job is run they have another job “delete matched lines” that deletes matched lines to be able to match the entire invoice. Often they get an invoice for the entire order but the order can be delivered on different days. For some reason the matched lines can get authorized automatically even if the invoice is unbalanced since not every line is delivered, eg one single line can be authorized. I haven´t seen this setup before, does anyone else has experience on line authorization? Is it a setting in standard IFS or is there something in the ”Match Invoices with new PO Receipts” job that makes the lines authorized? Our main issue here is that we need to change the “Delete matched lines” job to also delete authorized lines but we can´t see where the authorizations happens :) Thoughts and ideas are appricated!

5 months ago

emmanilssonDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Adjust e-mail sender (NOTIFY_NEXT_AUTH)

Hi, our customer has av Event for notifying the next authorizer by e-mail. Now they want to remove “NOTIFY_NEXT_AUTH” from the e-mail and only have the no_reply_ifs - adress. Is that possible to remove from the event? Thanks!Emma

6 months ago

emmanilssonDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Purchase order prefix not fetched

Hi, I have an issue where a user (coordinator) creates orders that suddenly stopped following the Purchase order prefix starting with “P”. As you see below the user has created orders starting with P but the orders started inheriting the Requisition numbers (179 and 189 below.) . User is in coordinator group “K” Coordinator groups looks like this where “K” should have prefix “P” för purchase orders. Does it have to do with Purchase roder no 99 in some way? Thanks! BREmma

6 months ago

emmanilssonDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

Connect person to multiple Maintenance organisations app 8

Hi! I need to connect a person to multiple Maintenance organizations in app 8 but I can´t find where to add another Maint org? Under employees the employee has one Maint org but how to add another one? Do I add the user a second time as employee with the same user ID and the order maint org? Thanks in advance!

7 months ago

emmanilssonDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

The customer info object does not exists Serial maintenence Aware

Hi, has anyone an idea of what can be the issue here? I have checked the adresses on the customer but everything seems correct there. What should I look for? Thanks! /Emma

9 months ago

emmanilssonDo Gooder (Partner)

asked in Supply Chain

Only external supplier info can be added

Trying to add a supplier to “Supplier to Site Supply Chain Parameters” and get the following error message.Comparing with another supplier (also internal?) that is connected since earlier i can´t find any differences. Can anyone help me to find out where to change the supplier to be able to add to Supplier to Site Supply Chain Parameters? Thanks!

9 months ago

emmanilssonDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Punchout OCI adress

Hi,our customer are using a couple of punchouts and in their current system there are three different fields for creating the setup: Adress, username & password. In IFS Could there is only one field requiring an adress containing all the info. We have successfully added two different punchout catalogs but they are totally different. Is there a standard adress or are they completely different for each supplier? Example:Supplier 1:SUPPLIERADRESS/ctrl/LOGIN=USERNAME&action=user&spec=login&OCI_VERSION=4.0&PASSWORD=PASSWORD&USERNAME=USERNAME Supplier 2:SUPPLIERADRESSoci?OCIVERSION=4.0&SENDERID=USERNAME&PASSWORD=PASSWORD&USERNAME=USERNAME&NEW_ITEM-VENDOR=SUPPLIER&ACCOUNT_CODE=&AGREEMENT_NO=&OCICANCEL=SUPPLIERADRESS/cancel Anyone having experience in this topic?

1 year ago

Topics started by emmanilsson

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