Hi all!
I have an issue where the customer has delivered a line with price 0. Now they want to change the price on the line or add a new line to correct this. The Supply Code is Purch Order Dir which makes it a bit tricky. What is the best way to handle this? Invoice line 2 with 0, do RMA and create credit invoice and then add a new line? As it is now the order is closed for adding lines.
Thanks!
Hi
Can’t we use customer correction invoice functionality? That functionality available in APP9, unfortunately I don’t have working environment to check APP8. I tested 23R2 and we can modify correction invoice debit line with correct price.
regards,
Piyal
Hi
You have two option either do a reversal of the delivery and make the changes before the invoice is printed. If the invoice is printed you have to use the customer correction invoice functionality that Piyal advised you to use.
regards,
Kevin
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