@emmanilsson 

This is quite easy to achieve. You just need to make sure that the Mail Sender used in the Event Action has the Override Sender radiobox set to true.

Whenever the Override Sender is checked, then the Sender ID and email will be used.

If you only have just one Sender configured, maybe you would need a 2nd sender if you wanna display some wording AP related.

Hi,

thanks for the answer! Not sure if I understand properly :)

This is the event (from the test environment) where the “mail sender” is MAIL_SENDER1 and no “From user”

This is what the sender looks like 

What would happen if I enable “override mail sender” here? It might effect other events?

@emmanilsson , yes, if you have just 1 mail sender defined, then probably that one is used in all the event actions that have been setup in your system.

So, probably it’s best to create another mail sender and when you activate Override Sender it, will ignore the From details coming from the event action and will use MAIL_SENDER_ID <email_address_from_mail_sender>.

In your example, if you activate Override Sender then the FROM will look like this for all the event actions that use this mail sender:

• MAIL_SENDER1<no_reply_ifs@…..com>