Hi,
our customer has av Event for notifying the next authorizer by e-mail. Now they want to remove “NOTIFY_NEXT_AUTH” from the e-mail and only have the no_reply_ifs - adress. Is that possible to remove from the event?
Thanks!
Emma
Best answer by Marcel.Ausan
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+15
This is quite easy to achieve. You just need to make sure that the Mail Sender used in the Event Action has the Override Sender radiobox set to true.
Whenever the Override Sender is checked, then the Sender ID and email will be used.
If you only have just one Sender configured, maybe you would need a 2nd sender if you wanna display some wording AP related.
Hi,
thanks for the answer! Not sure if I understand properly :)
This is the event (from the test environment) where the “mail sender” is MAIL_SENDER1 and no “From user”
This is what the sender looks like
What would happen if I enable “override mail sender” here? It might effect other events?
+15
So, probably it’s best to create another mail sender and when you activate Override Sender it, will ignore the From details coming from the event action and will use MAIL_SENDER_ID <email_address_from_mail_sender>.
In your example, if you activate Override Sender then the FROM will look like this for all the event actions that use this mail sender:
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