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Replies posted by RajanKhatri7

57 Replies

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jamiewhiteSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Count Report Error

Hi, Please check if you already have count report created for the same location which also shows same error message.

PbobeSidekick (Partner)

asked in Supply Chain

Send Email Customer Invoice from the invoice screen

Check if this is enabled Check if you have customer send invoice toggle enabledI assume that you have default comm method defined and connected to your AR contact as shown in initial screenshot

PbobeSidekick (Partner)

asked in Supply Chain

Send Email Customer Invoice from the invoice screen

Hello Thank you, Rajan, I didn’t this parameter, but it doesn’t work… Maybe it is another parametrage ? Have a good day, Paul Hello Pbobe, Please cancel your existing invoice and create new one for the same customer then that button will populate. Let me know if it works.

PbobeSidekick (Partner)

asked in Supply Chain

Send Email Customer Invoice from the invoice screen

Hello. Please setup following dataComm method on customer Go to payment tab » AR Customer Contact Select the AR contact that will enable the email invoice button on customer invoice Please choose appropriate media output as per your requirement

gopeDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Search with order by

Hi,If you double click on column headers in aurena then it will arrange the data in ascending or descending order.

RajanKhatri7Sidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Object connections to Quality Audit Screen

RajanKhatri7Sidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Connecting a control plan for pegged shop order

If a valid control plan manufacturing revision exists for the part of interest, then it should be connected to the shop order automatically when the shop order is created, regardless if the shop order is pegged to a customer order or not. The control plan revision is valid if the status is Active, and the shop order need date falls within the date range defined by the control plan revision Phase In and Phase Out dates. Hi Peter,Thank you for the response. Your explanation resolved my issue as I didn't check the phase in date of control plan and finish date of the shop order. After adjusting the dates, I was able to connect and use it .

DeepakSidekick

asked in Supply Chain

Not Lot tracking to Lot batch tracking

Hi You will have to follow below steps to make it lot tracking:Manually unreserve the parts or execute the script which will unreserve selected parts Count out the parts Enable the lot batch setting on Part screen Count in all the parts with lot batch number Check inventory valuation

RajanKhatri7Sidekick (Customer)

asked in Finance (Financials)

Customer Invoice Showing Preliminary status and Number on report

Hi @RajanKhatri7 If the report layout is fetching the invoice status correctly as postedauth in other environments and the issue is only in reported environment, could you please check with some other invoices if the issue is invoice specific. And if the issue is common for all environments please contact IFS Support. Hello Dhananga, the issue is only present in aurena environments with UPD14. Reprint original and reprint duplicate is currently pointing at preliminary invoice however reprint modified is currently printing original invoice.

asked in Products (Manufacturing, Products, Engineering)

How to show rework operation on Shop Order

Dear All, Any idea how to show rework operation on Shop Order. Thanks in advance. Hello, You can handle rework of Work in progress inventory by adding required operation and Material. You can required material for rework to operation and then process it. You will have an ability to enter the labor and machine time. For Finished good , you can create new repair type shop order. Please keep in mind that you will need repair type product structure and routing. You can add and remove materials, operation on the shop orderThank you.

John AcevedoDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

How to stop auto issuing of material when approving operations

In a shop order that has material tied to a certain operation when the operator approves the operation the material is automatically issued even if a pick list has been created and not reported as picked or if the part has been only reserved. In many cases the operator can move assemblies to the next operation without having all material connected to the operation issued. But if approved the material is auto issued causing discrepancies with the warehouse. This is critical when many operators work in the same big assembly and it is difficult to keep track of the material used. Is there a wait to stop this? Thanks in advance. Hello John, Once the reservation is made then you can create transport task to move product from inventory store location to work center location. If transport task is not executed then IFS will not allow you to issue the material with reporting the operation. You can mark transport task executed once the material picked and delivered it to work center location

DeepakSidekick

asked in Supply Chain

Only charges are coming in invoice

Hi @RajanKhatri7 This check box is not enabled. Hi Deepak, Please check following points:1) Please check the status of customer order line . It must be in Partially Delivered/Delivered state2) check if the customers invoice tab setup is complete3) Check if connected shipment is closed4) Check the ownership of the product on customer order line. It should be company owned and not customer owned.5) Check connected payterm setup6) Check the sales part price on customer order line. 7) Please check the background job description once it is completed invoice creation

DeepakSidekick

asked in Supply Chain

Only charges are coming in invoice

Hello Community, We are using IFS 9. We have one case where an Invoice has been created and only charges are coming into the customer invoice. The customer order line is not showing in the customer invoice line. only the charges line is showing. Can you please tell me why customer order line is not coming in the invoice. Regards, Deepak Nawale Hi Deepak, Can you please check if this checkbox is enabled on customer order line? If this checkbox is enabled then order line will not get invoiced.

MartyK23Do Gooder (Customer)

asked in Distribution (CRM, Commerce)

Manual Bill of Lading

Thanks for the reply - I’m not sure I understand what you mean by a Single Occurrence address. Our Shipment window prompts for a receiver ID. The Receiver type defaults to Customer and I cannot change it Hi Marty,Please follow the steps below:Go to shipment/Address tab Enable the single occurrence as shown in screen shot Type the address for which you need the manual BOL and save the record Print BOL Disable the single occurrence if you want shipment to display the original ship to address from customer orderLet me know if this works.

MZempSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Shop order WIP on cancelled orders

Hi @MZemp Please check following points:Unissue all the material from cancelled shop order Cancel all the operations Cancel all the labor clockingsAbove things will clear the WIP.

Sarah NeumanSidekick

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Lobby

Hi Please check following lobbies:Supply chain central:Inventory Management

JelilattDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Shop Floor workbench - Disable Clocking Edit

Hi, In Aurena, on the Shop Floor Workbench page, is it possible to prevent the Shop Floor Employees from editing their already entered clocking records for a Shop Order? any help would be appreciated. Thanks Jelilat please disable this button using permission set.

Nagah.khaledHero

asked in Supply Chain

un reserve items

Please refer to this thread Unreserving Parts on a customer Order

DaveNormanSidekick (Customer)

asked in Supply Chain

Inventory In Transit

Use below screen to receive stock from transit.

KellyW_AUSDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Order Type & Actions

Hi, We faced the similar situation in the past with supply code Purchase Trans. In order to resolve, we created a location in IFS where our procurement department used to receive all the inventory which is related to supply code Purchase trans. We developed a database task which used to un-reserve all the material everyday around 6 PM only for that specific location. It helped our procurement and logistics department to complete further shipment process.

HoiIndikWSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ClickLearn for Aurena

Is it possible to record ClickLearn sessions for IFS Aurena? If yes, how to do that and what is the setup required? Hi,Yes you can record clicklearn session for IFS Aurena. Please check if you are using clicklearn studio or clicklearn Attain version(Latest cloud version). You will need these connectors installed for your google chrome. Blue : Clicklearn chrome assist (Not mandatory)Red: ClickLearn chrome connector (Mandatory)Let me know if you have any question.

RajanKhatri7Sidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Service Management Work order invoice error

Can somebody help ?

RajanKhatri7Sidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

InteSite Order Customer Order

If you connectivity messages are not working and stopped in “Released” status, please follow the below steps and check whether messages are accepted. Go to System Parameters and check the following parameters are “ON”. If it’s still “ON”, perform following steps. Set to “OFF” save and set to “ON” and save Go to Database process and reactivate the Connectivity_SYS_Processes Hi @Rasika Lakmal This resolved the issue. I followed the above steps and it created the messages successfully. I think the issue was in database processes. Thank you for your help. I appreciate it.

RajanKhatri7Sidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

InteSite Order Customer Order

Hi @RajanKhatri7, Here's a checklist for you. A- Check whether the internal customer and internal supplier are correctly defined in the sites according to your requirement. B- Check whether the Supplier for the Purchase part is the intended supplier and internal supply site (easy to check in external CO line, for Supplier and Supply Site) C- Check the Message Setup for both Customer and Supplier. Mandatory Message Classes should be there. (Check the screenshot in first reply) D- When the PO is created, check whether the 'Sent' box is ticked in PO header. (If not, message is not sent. Try resending by RMB PO header > Send order) E- Now check the Connectivity Outbox and make sure the Outgoing message is in status Accepted. (Would be easy to query by, Message class, date and user) (If not Accepted, message is not sent out. Check the Connectivity) F- If above is met, check the Connectivity Inbox and make sure the Incoming Message is in status Accepted. (If not, message is not received

RajanKhatri7Sidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

InteSite Order Customer Order

Hi RajanKhatri7 , Please refer the attached document contained all settings required to setup inter-site orders. This document was uploaded by @MR10 to the below question raised in the community ; Thank you, Lumini. Hi Lumini, I have followed the instructions as it is but still customer order is not getting generated for site “B”.Any suggestion ? Thank you.

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