@ShawnBerk Thank you for the suggestion to inactivate the supplier for purchase part records as well! We’ll definitely take this into account going forward.
Hi @pwlm! That pointed me in the right direction! I logged in as app owner and I was able to see it. It turns out it was a permission issue. Thank you for the suggestion!
Hey @william.klotz! Thank you for the screenshot! That was exactly what we were missing.
We are using Apps9 at the moment, but upgrading to 10 soon. Thank you for your suggestions! We’re just confused that the document text connected to the customer orders tied to a shipment, still shows up on the collective invoice but the document text attached to the header of the shipment does not. Great suggestions though. If we can’t get it to work as a document text output we will probably try a read only field so we can pull it into our reports.
You should be able to do the same thing with the individual lobby elements if you put #TODAY# in the title of the element. In the example below, I put #NOW# that displays a date/time in my lobby element.
If you reference within IFS, any date field that is searchable has a down arrow listed. If you scroll down, those #%# values are built in IFS functions that give you a certain date/time.
@klorimer, @asmackenzie We still get DLL errors but not as often. This is what we check when we remote into a users computer:Is IFS pinned to the taskbar? If it is, unpin it. We noticed not all users can pin the icon to the task bar. IFS is saying this is a windows functionality so we don’t have an answer for why some can and others can’t. If the application is pinned, this hasn’t been verified BUT I’m assuming that the version pinned to their taskbar hasn’t been updated, meaning the manifest is old. Again, this is not verified, I’m just trying to make sense out of it. We had the same users getting DLL errors weekly, sometimes multiple times a week and the common thread was that IFS was pinned to the taskbar. After the user unpins OR the user verifies that it is not pinned, have the user restart their machine. After the machine is back online, tell the user to NOT open IFS. Remote in and execute the following command in CMD window as administrator rundll32 %windir%\system32\dfshim.dll
@matt.watters, are you aware of any checkboxes that need to be checked? Also, we’re on apps 10 UPD 14.
@matt.watters, our screens look the same. Freight factor is 1, company setup is the same as well. I’ll play around a bit in my Test environment and see if anything sticks out. Thank you for verifying that it should work.
@matt.watters, Do you have a value in the field “conv factor” on the customer order line? Help says “If an input unit of measure (UoM) is used, the conversion factor between the input UoM and inventory UoM is displayed.”. We do not use input UOM but I’m still trying to figure out what could be different.
@jamie.malangyaon I think he meant to say to add the projection DocRequirementObjectAttachmentHandling because I can’t find the one he’s listed here either. This said, I’m having the same issue and I have the above projection granted. These are the projections I currently have granted to my “document attachment” permission set:MediaPanelDocRequirementObjectAttachmentHandlingApprovalRoutingAttachmentHandlingTechnicalObjectReferenceAttachmentHandlingDocumentHome
@jamie.malangyaon I realized after I sent this that I was getting a “no access” error because I needed access to the other bits of the attachments panel (media, NCR’s, Change Requests, etc). I’ve actually fixed this in my environment now. Hopefully this helps you. The debug console actually pointed me to what was missing once I scrolled through a couple of the lines after the error.
I’m having a similar issue trying to retrieve data from the view the custom fields are anchored on. Did you ever figure this out? I’ve tried using a select statement in the custom attributes but IFS says the syntax is not correct. Any help is much appreciated.
I need to be able to retrieve the part number and contract from the base view that the custom field table is anchored on but as you know, you can only get the rowkey from the CFT. I thought I’d be able to use that to create a custom attribute that was a select statement to select the part number from the inventory part where the :NEW.rowkey = objkey (of the inventory part view). There are no API calls that i can get the part number and contract to pull into my event based on the rowkey.
I am having a similar issue but to my understanding I have to use the query builder to get IFS to do what I need it to do. I am joining 2 views, the Change Order and the Change Request CFV. Any help is appreciated. When I hover over the X in Aurena on the element, it says “unknown datasource definition”. Is there a way to create a SQL statement in IEE that joins two views together using IFS tools other than query builder? The lobby element works perfectly fine in IEE.
Thank you for clarifying @Manoj Balasooriya .Our purchasing department was confused because it seems that most overview screens we’re familiar with have some data that is editable e.g. Customer Order Lines, Inventory Parts, Purchase Parts.I assumed because the Purchase Order Lines screen combines 2 different views that this is why it wasn’t editable but I think she will accept that this screen is not intended for editing. Although, it would be nice for her to be able to update delivery dates etc in the lines overview.
@Mathias Dahl , so we have a process in play for new structure revisions. We have 1 drawing per structure. Every time we update a product structure, we update the drawing and the old drawing stays attached to the old revision. When production runs a SO, if they double click on the attachments attached to the materials pane and the document is obsolete, when they get the warning this would indicate to them that the structure has not been updated. Most of our operators interact with documents that are inherited from elsewhere. We run the risk in Aurena that they will open an obsolete document and run an “out of date” shop order.
@Mathias DahlWe strictly use “product structure” when we set up parts and we attach dwg’s to the header product structure. Because we do this, when we create a SO, under the materials tab, any attachments that are on the header of the shop order show on the operations tab as an inherited attachment and yes this is base IFS functionality setup, anything attached to the header of the product structure is “inherited” to certain objects through object connection transformations.Sometimes, we may create a shop order and in the process of creating a shop order and planning to run it, our R&D department could be going through a product structure revision and updating materials. For this reason, if the SO was created BEFORE the change, planning or R&D would have to go to the SO and update materials If this isn’t done, and production tries to run the SO AFTER we’ve updated the structure and drawing, operators will go to open the drawing and the message pops up that the drawing is obsole
@ShawnBerk from your perspective since there is an actual tab associated with the approvals (my screenshot wasn’t a good one I’m realizing, it’s the approvals on the engineering part navigator under the attachments panel) but for you I would think maybe if you hit the … at the bottom: You can go in here and change this to “multiline” and maybe it will show more characters? Since the “attachments panel” isn’t a group or element in the engineering part navigator I can’t seem to find any properties in the page designer to control the behavior of the cards. There is no “approval” tab associated with this page at all which makes things more difficult because if there were, I could try the above step to make the field text wrap.
@Mathias Dahl when the multiline property is enabled and the approval is approved, can you still get to the note by clicking the notepad symbol as seen here under the characteristics info to see more than 200 characters?
@Mathias Dahl So from our standpoint, we used to use a screen that had an approvals tab called “Engineering Part Revision”. That screen doesn’t exist in Aurena Apps 10 so we’ve had to convert to “Engineering Part Navigator” which as you know, doesn’t have an approvals tab on the screen. Because of our approvals process, we put very specific information into the notes field for the approver and the approver can also add their own notes to the field and given the field is 2000 characters we could write a book if we wanted to. I’m not particularly looking to enable this functionality of a pop out to view the notes for Apps 10 at all. I’m asking if in Cloud can we view the whole note from the Engineering Part Navigator > Attachments > Approval Cards since we don’t have an approval tab on the Engineering Part Navigator. If not, does the screen called “Engineering Part Revision” exist in Cloud that has the approvals tab enabled so we can see historic notes? If the answer is no to all o
@matt.watters is there a way to get to this screen from the shop order > operations screen in Aurena today? Our users are used to RMB on the operation number that the analysis is tied to and going to “shop order analysis” > details. IEE takes you to the shop order analysis overviewAurena takes us to the analysis results but we can’t look at all of the results without clicking on each line.
@Mathias Dahl Do you have any response to the comments above? Specifically about an alternative screen that allows us to look at approvals tied to Engineering Part Revisions? From our standpoint, Aurena Apps 10 doesn’t have an “Engineering Part Revision” which is what we’re used to using. Does Cloud offer this screen? We need the ability to see all of our notes at any given time for reference in the future.
As I am the owner of this ticket I will add that if we undo customer order delivery for just an inventory part shipment, the shipment goes to “Complete” with a next step of “Deliver”. If it’s only a package part then the shipment status goes back to “Preliminary. If I have a mixed shipment of both package parts and inventory parts, I can’t undo shipment and I get the above error.
@WasilieW I’m having the same issue. We are using apps 10 aurena but from what I can tell, the underlying view for “available lines for shipments” is SOURCE_LINE_SHIPMENT but our custom fields in IEE are under SOURCE_LINE_SHIPMENT_ALT (the screen was called source lines available for shipments). In IEE the “approved detail views” on the custom fields screen from the source lines available for shipments doesn’t include SOURCE_LINE_SHIPMENT so it looks like I can’t add the custom fields that I have in IEE to Aurena. Aurena apps 10 underlying view for Available Lines for ShipmentsApproved detail views for Source Lines Available for Shipments in IEE doesn’t include SOURCE_LINE_SHIPMENT view.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
