We are on Apps 10 UPD 14 and one of our departments is using Aurena at the moment. We’re having an issue with the approvals panel. The notes get cut off. This field in IEE is 2000 characters long but when the step is approved in Aurena, you can’t see what the notes say. Is there a way to change this behavior? Can I modify the attachments pane approval tab to have the cards show custom fields? I’ve looked at this for a while and I can’t figure it out.
We’re using IFS Cloud 22R1 and it looks the same in the Cloud Document Revision > Approval Tab view which I think is what you are showing above. You can’t even really call this a bug, this is just one of those dumb Aurena short comings where the folks designing the UI really have no idea how it would actually need to be used. I can’t find a way to edit the note from the document revision, which means you can’t have a flyout to see the full note. Nor does it look like you can modify the properties on the page design of that Entity.
The only way I can see to get to the note is from the My Document Approvals view and there is an edit button there. The flyout from there allows the visibility of the note.
Let’s see if any IFS employee can offer any better behavior aside from putting it on the idea wall to provide visibility that should be there out of the box.
It probably would have been better to put this in the Document Management forum.
You can go in here and change this to “multiline” and maybe it will show more characters?
Since the “attachments panel” isn’t a group or element in the engineering part navigator I can’t seem to find any properties in the page designer to control the behavior of the cards.
Thanks
I tried changing to multi-line, refreshing, reloading, researching after the publish and it never seemed to change the display of the note.
We don’t have approvals setup on the Engineering Part Navigator yet, so this was the closest I could find to your situation.
+30
We are on Apps 10 UPD 14 and one of our departments is using Aurena at the moment. We’re having an issue with the approvals panel. The notes get cut off. This field in IEE is 2000 characters long but when the step is approved in Aurena, you can’t see what the notes say. Is there a way to change this behavior? Can I modify the attachments pane approval tab to have the cards show custom fields? I’ve looked at this for a while and I can’t figure it out.
Hi,
We have solved this in IFS Cloud, in two ways:
1. We enabled the multiline property on the Note field in the card, such that longer texts wrap around. We had to set a limit on the number of characters to be disabled though, to not make the card grow too high. We set the limit to 200 characters there, would that work for you?
2. We enabled/added a List mode as well under Attachmens / Approvals where you can get the Note field to open in a large text editing area. This is not possible to do on Apps 10 since there is no framework support for switching to List mode.
If you file a support case about this, we can look into doing at least 1, on Apps 10. And please have a look at the question above.
Thanks!
+30
No, it will not work in the card, it only works in lists and, as mentioned above, we cannot get a List mode enabled for Apps 10.
How long notes do you typically have, or how long are the longest ones, and why?
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