Replies posted by emmanilsson

18 Replies

E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Buying (Procurement, Demand Planner, ASC, SRM)

Supplier contact erases when changing the Delivery adress

@Ravinatha Ariyarathna that is not the issue here. Supplier id 1 has nothing to do with OUR delivery addresses. We have about 75 different delivery adresses and I can´t see a connection between our locations and the suppliers contact information? I created a ticket to IFS that recognized this as a possible bug, will update you when R&D returns :) BREmma

5
Marcel.Ausan
Superhero (Partner)
22 days ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Buying (Procurement, Demand Planner, ASC, SRM)

Supplier contact erases when changing the Delivery adress

@Marcel.Ausan Thanks for a quick answer. In contact we have a personal contact (a person) at the supplier. The e-mail adress to send purchase order to is in Communication Method, is this incorrect?  BREmma

5
Marcel.Ausan
Superhero (Partner)
22 days ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Buying (Procurement, Demand Planner, ASC, SRM)

Send e-mail toggle

Hi @KethakaG  Thank you! that was my initial thought as well but when I did some testing the e-mail was sent as long as there are an e-mail in the e-mail field even if the toggle is off. So if you don´t want an email to be sent you need to toggle on, remove e-mail adress and then toggle off. Is this how it is supposed to work? BREmma

2
E
Do Gooder (Partner)
1 month ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Supply Chain

Order Processing Type is not fetched

@Buddhika Kurera  Yes you can close that one :) BREmma

11
E
Do Gooder (Partner)
1 month ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Supply Chain

Order Processing Type is not fetched

Hi @emmanilsson This is latest cloud version  @Piyal Perera OK but this is not in 23R2 so the problem will be solved in later versions. Is it working adding the part line from supplier in the latest version and get the order proc type?

11
E
Do Gooder (Partner)
1 month ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Supply Chain

Order Processing Type is not fetched

Hi @emmanilsson ,   Order Proc Type can be defined in Purchase Part and Supplier for Purchase Part pages. I do think if you define in Supplier for Purchase Part page, the value should retrive along with the corresponding part info. regards, Piyal @Piyal Perera I can´t find a connection in Supplier for purchase part? Only in Purchase part. Could you please let me know where to find it as this might be the issue?Thanks!Emma

11
E
Do Gooder (Partner)
1 month ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Supply Chain

Order Processing Type is not fetched

Hi @emmanilsson , Can you please let me know the product version you are checking. As I check in IFS Cloud 23.2 environment, this behavior is not available. Thanks. As we are upgrading we have 23R2 in test and the old cloud version in Prod. It works the same in both  BREmma

11
E
Do Gooder (Partner)
1 month ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Buying (Procurement, Demand Planner, ASC, SRM)

Punchout parts not transferred

Hi @emmanilsson    We have setup OCI punchout solution in IFS Cloud and it’s working fine for over a year now. Here are some points you can check to troubleshoot Verify your supplier punchout setup - Punchout Catalog - Procurement - Technical Documentation For IFS Cloud URL needs to be upto OCICANCEL=<url endpoint> Go to the Procurement Portal and open the Debug log window, now press the webshop button to go to supplier webshop. Check the debug log. You should find the webshop URL which being called at the end of the log. Check if the HOOK_URL and uniqueid is present in the URL   Hope it helps! Damith  Hi DamithChecked the Debug log and it looks like your picture We have no trouble with the other two punchout catalogues we have with OCI so I don´t really know what to do here :) 

4
dsj
Superhero (Partner)
2 months ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Supply Chain

New field in Self-service procurement Portal

Thanks! A few follow up questions. I can see that this note is not transferred to supplier by e-mail and I assume it doesn´t follow EDI orders as well, only internal?Is the note transferred to Purchase orders or only requisitions? Is it visable when handling the invoice? Thanks!

2
E
Do Gooder (Partner)
2 months ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Buying (Procurement, Demand Planner, ASC, SRM)

Red line in Self service Portal

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1
E
Do Gooder (Partner)
2 months ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Document Management (DocMan)

File Types (IFC?)

Great! Thanks to both of you :)

3
E
Do Gooder (Partner)
5 months ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Finance (Financials)

Match Invoices with new PO Receipts

Exactly, I´ve only received one of the three lines, that is why the invoice is unbalanced. But they are able to authorize separate lines while waiting for deliveries on the other lines. in the example below it is not in balance but still authorized. I´m don´t understand at all :) Never seen before!  

5
F
Superhero (Partner)
5 months ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Finance (Financials)

Match Invoices with new PO Receipts

Hi,when I try to recreate in test the invoice looks like this: The invoice is for three lines and I´ve received line 1. When I try to manually authorize that line I get the following error message This means that I can´t authorize a single line? Thanks :)  

5
F
Superhero (Partner)
5 months ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Buying (Procurement, Demand Planner, ASC, SRM)

Adjust e-mail sender (NOTIFY_NEXT_AUTH)

Hi, thanks for the answer! Not sure if I understand properly :) This is the event (from the test environment) where the “mail sender” is MAIL_SENDER1 and no “From user”  This is what the sender looks like  What would happen if I enable “override mail sender” here? It might effect other events?

3
Marcel.Ausan
Superhero (Partner)
6 months ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Buying (Procurement, Demand Planner, ASC, SRM)

Purchase order prefix not fetched

Thanks for the quick reply! As the user has created orders before without issues I don´t think that the user added the number but I will check with her.  As it started after 100 I was thinking it had something to do with Purchase order number on “K”.  BREmma

2
E
Do Gooder (Partner)
6 months ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Service (Touch Apps, MWO, MRO)

The customer info object does not exists Serial maintenence Aware

Hi Robert, I will try to explain :) There is a new service contract on a unit and they want to make this unit Maintenance aware, that is when the error message appears.  Could there be something in the “Customer” transaction missing? Some mandatory info for maintenance? BREmma

3
EqeRobertK
Superhero (Partner)
9 months ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Supply Chain

Only external supplier info can be added

Thanks for the answer! Both suppliers has info in that section so it is still a bit wierd that one works and not the other. But it sounds better to use site to site instead :)   

5
K
Hero (Employee)
9 months ago
E
Do Gooder (Partner)
emmanilssonDo Gooder (Partner)
asked in Supply Chain

Only external supplier info can be added

Hi @Kithmini Gamage here you see a comparison, 10340 can be added without issues and 10750 can not. I compared the suppliers and can´t find any differences between them. What am I missing? :) 

5
K
Hero (Employee)
9 months ago

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