Does this count? https://www.prodrive.com/p2t-recyclable-compositesLinda
I think there’s a fix for the glitch somewhere in 23...
What release are you in, @matt.watters ?LInda
Is your customer set up to have their invoices emailed? In which case you should have an “Email” option; or are they internal so there is a “Send” option?
You’re welcome! Good luck with the testing. Linda
Can you book to a Parked Shop Order? Is there a flag in the Park Reason that determines whether the SO is available for booking to or not?
Potentially somewhere in your Work Center setup - particularly this one that is Resource... Or buried somewhere in the depths of the setup of Calendar/Schedule/Exception Code
Interestingly, I’ve just created a Repair SO (Apps9) for a part that has no Repair Structure or Routing at all. I got a couple of “there’s no stucture/routing” messages but it didn’t stop the SO from being created…
I would agree on not being comfortable with “dummy” customers. I’m hoping the structure is the same as we are currently heading towards Cloud!I think you’re right about Cloud terminology and we are talking about the same thing. Just looking at an example, the ‘Invoice Customer’ looks like it’s still there as I’d expect. There’s also something called “Customer Hierarchy” which I’ve just spotted. Help page reads as follows. I don’t know if this is something for you to investigate? Handle Customer HierarchyExplanationA customer hierarchy is a graphical method of grouping companies for review. The parent company will be on the top level with all affiliated companies beneath in the required number of levels. Note that a customer can be connected to only one hierarchy.You can create new hierarchies and include new companies in an existing hierarchy. You can also remove a separate company from a hierarchy as well as an entire branch or sub-branch. It is also possible to convert an exis
We created a Custom Field on our Customer Record and then added that to our Invoice report. We use Crystal Reports for our external docs like invoices etc but you can enable custom fields on the standard IFS document.
A quick chip in here … Could you use “Invoice Customer” so you have your regional customers set up as separate customers but all have the same “Invoice Customer” ?
How odd. I would have expected the price to have been retrieved correctlyHow was the discount applied on the CO? Header? Price List? Default against Customer? Manually entered? Customer Agreement? Or did someone just change the price?
Just because in your case the same country and tax rules apply, the functionality accommodates the potential requirement for different tax rules hence Collective Invoicing is site specific.
It’s not really a limitation. If nothing else it’s because you may have different Tax rules for the same customer on different sites where the Supply Country is different. For example, we have a site in UK and one in Belgium. If we ship/invoice to a customer from the UK site it’s Tax Rule A; if we ship from the Belgian site, it’s Tax Rule B. Linda
Are you retrieving the Original CO/Invoice into the RMA line?
Do you consider your partially manufactured items as ‘stock’ then, rather than ‘work in progress’? Context to why that matters? Because it could be stock for the final part or it could be work in progress for the final part as far as I am concerned. The problem is I am unable to put the wip or stock into inventory after the first second third operation so there is no way to track inventory for part creation. Clarity on whether or not this is a downfall to using multiple operations in IFS or if I am setting something up wrong when using this? It matters because your shop order is to manufacture the finished item and that’s what goes into stock when you close the shop order (Receive). Until then it’s ‘Work in Progress’ - or at least it is for us. If you took your incomplete assembly off the line would you be able to sell/use it in that state? Sorry, I’m not coming up with any solution. I’ve just never come across this requirement before. Maybe there’s functionality in o
Do you consider your partially manufactured items as ‘stock’ then, rather than ‘work in progress’?
Thanks, Asanka. We’ll be rushing off to try it! Linda
There are a variety of other options when scheduling the Count Report too... Run the Inventory Cleanup task too if you need parts clearing out from the Count where zero in stock and haven’t moved for x days LInda
Which version are you working with? What MRP messages are you referring to? LInda
Has there been a custom event added in the intervening period? LInda
I’m sure you will have checked already...Is your quotation raised on the same site the Parts are set up on? Is the customer Active/not ‘Expired’? Is there some Price List/Agreement in place for the customer that overrrides the Sales Parts but isn’t Activated/Released?Linda
It’s not the most elegant suggestion but you could create an “Absence” Project to capture holidays/sickness etc so your employees report time on that project for those days off … Linda
Hi @haritha.waidyaratne, Refer to this article as well: https://community.ifs.com/ifs%2Dgeneral%2Dtopics%2Demployees%2Dpartners%2Donly%2D79/ifs%2Dcloud%2D21r2%2Dcan%2Dt%2Dpreview%2Dreport%2D24135 Is it possible to get an offline version of this, please? I don’t have permission to view. We also encounter this issue..
Don’t know if this is relevant but we have this set up on Site too...
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