Document Management (DocMan)

692 Topics

GISANCARSidekick (Customer)

PDF preview gives a blank screen

Preview of pdf documents gives an blank page for some documents. In this case from function ‘Non conformance report’You need to press the left arrow, multiple times, in order to bring the document up. Downloading the document and opening it works, but requires more steps.Preview works for some documents, but not all...IFS Aurena Extension is installed, acrobat extension also installed.Does anyone has any suggestions on what might be missing or wrong with these documents?

15 hours ago

Hiroshi PereraSidekick (Employee)

asked in Document Management (DocMan)

Getting an error when trying to open a document.

Hi All, When we navigate to the “Change Order” Screen and opening some documents below error appears Customer has recently upgraded the application from App8 to Cloud 22R2, and this error appears only for documents came from App8. When downloaded the documents, the document is getting downloaded, but when try to open it, we get the below error. this error is appearing for any document, including images. The repository type of the documents is 'Database' and the documents are accessible via the database. That means the files are available in the database. Following is the detailed error message we are getting.------------------------------------------------------------------------------------------------------------------------------ Url (parameters included) = https://XXXXXXXXXXXXX.ifs.cloud/main/ifsapplications/web/page/ChangeOrder/Form;path=0.316016970.807759036.1454382064.1703287063;usedefaultfilter=true;$filter=%28startswith%28EcoNo,'HRBA100058'%29%29;record=KEVjb05vPSdIUkJBM

3 days ago

matt.wattersSuperhero (Partner)

asked in Document Management (DocMan)

Document Access after Migration

23.1.4Post-migration of documents and document files from Apps9.I have a document revision where the Responsible Person = BSCOTT (connected to User BSCOTT). The History tab shows that an access line for BSCOTT was inserted at migration for Administrator: 1, Edit Access: 1, View Access: 1 and there is no record in the history tab that this line was ever removed. There are no records in the Access tab of the document revision page. The View Document command is not available to BSCOTT at the document revision page. Run the Generate Results in the Access tab and the only result is User IFSAPP has Admin Access as a DocMan Administrator. Connect the document revision to a Sales Part. Sales Part is not used to control access to documents. At the Sales Part, user BSCOTT can View the document file per the screenshot below.Anybody ever encounter this discrepancy in access?Any idea what could have been missed in the migration?

4 days ago

Benny JensenDo Gooder (Customer)

asked in Document Management (DocMan)

Supplier claim and documents

Where in IFS do I raise a supllier claim, which documents are available, and whisch options is available when I raise a claim:ExReturn for creditReturn for reworkReturn for replacementScrapped here a.s.o.

4 days ago

gopeDo Gooder (Partner)

asked in Document Management (DocMan)

Archiving/Removing document from Document Management

If my customer wants to archive/remove old document from document management are there any processes describing this out there? Customer wants to accomplish this:Remove documents from document management and erase the information from IFS Remove documents from document management and erase the information from IFS and at the same time export the connected documents in PDF or HTML format for archiving in external archiving system Have anyone out there done anything like this?

4 days ago

MaheeshaKDo Gooder (Employee)

asked in Document Management (DocMan)

Feedback Needed on IFS Geo coding Provider

Hi,Could you let me know regarding the provider used by IFS to determine the geocoding?

7 days ago

LancePDo Gooder (Partner)

asked in Document Management (DocMan)

Batch_Transfer_Handler_API procedures not supported in IFS Cloud

Hi All, In IFS V10, the Batch_Transfer_Handler_API has procedures which I need to use for IFS Cloud to read and transfer files from a folder location. However, these procedures are no more supported in IFS Cloud. PROCEDURE Read_From_SharedPROCEDURE Delete_From_SharedPROCEDURE Upload_To_DbPROCEDURE Upload_To_FtpPROCEDURE Move_From_Shared NOTE: All the above procedures make a call to Plsqlap_Server_API.Invoke_Record_Impersonate and within this procedure we have :Error_SYS.Appl_General(lu_name_, 'Procedure Invoke_Record_Impersonate is not supported'); In there any equivalent procedure available in cloud to do these operations? I’m basically uplifting a customization from IFS V10 to IFS Cloud 23R2 and I’m facing a challenge in this particular area. Kindly help.

7 days ago

L.Krupa

asked in Document Management (DocMan)

mporting files (Create documents) into a document class with an individual counter set

Hi,I have a problem with the "Create Documents" functionality.When I use a document class that has an individual counter number set, then the document format is required.If the document class has a default counter, then there is no such problem

7 days ago

TTRACYSidekick (Customer)

asked in Document Management (DocMan)

Document Management - Basic User access

I am working on setting up Document Management in our company for Standard Operating Procedures. The management part is working, but I am curious how other users are making the documents available to the basic users (operators, laborers, etc) with limited access.Are you just managing the document revisions in Doc Mgmt and the publishing out to another location (Internal company webpage)?Are you creating a custom lobby to present the documents in an “organized” manner?Just looking for ideas from other users. Thanks in advance.

10 days ago

kibsdkSidekick (Employee)

asked in Document Management (DocMan)

Missing drag and drop in Create Document form

I am missting the drag and drop option when creating new documents in all of our nordic presales environment on 21R2 - running in Chrome. If I run in Edge it worksWondering if I am missing a setup somewhere - or if I am experiencing a bugMy Create New Document form looks like this in Chrome and like this in Edge:

10 days ago

FNSMITHUNSuperhero (Customer)

asked in Document Management (DocMan)

IFS Cloud - Document Management - Flexibility to edit documents by multiple users at same time

Hi All, I have requirement from customer where they would like to have such option in IFS which allows multiple users to edit the same document at same time.As far as I am aware in IFS it is not possible to access the document by other users until it is been checked back in by the user who checkout to edit the document.So, do we have any such functionality in IFS Cloud?? or Any work around solution to achieve this requirement.You help and suggestions are highly appreciated. Regards,Mithun K V

11 days ago

DollyDo Gooder (Customer)

asked in Document Management (DocMan)

Document Revisions - Operation in Progress

Hi, The document revision with a file status “Object in Progress” cannot view the attached documents. Is there a way to change the file status of a document revision from “object in Progress” to “Check In”? I tried to detached the errored file and re-attached the same file and it generates new document number, However the document no. with file status “object in progress” is still appearing in the document revision. Thank you in advance :)

11 days ago

SrikanthSuperhero (Partner)

asked in Document Management (DocMan)

IFS DOCMAN FSS question

Hi,We are in middle of upgrading from Apps 9 (IFS Hosted) to Cloud 23R1 (IFS Hosted) and exploring migrating documents from database to FSS repository in IFS Cloud.While the transfer documents process is working as expected, we have few questions on how this will impact the next Upgrade iterations.Let’s assume, we create a FSS repository IFS_FSS_IT1 for Iteration 1 and migrate all documents from Database → IFS_FSS_IT1.For the next upgrade iteration can we create another FSS repository IFS_FSS_IT2 and migrate documents again and will this overwrite/affect files in IFS_FSS_IT1?The same question can be raised for creating separate storage repositories for each of the three Use Place instances - CFG, UAT & PRD, so they have separate FSS repositories?

13 days ago

wiajeyaniDo Gooder (Partner)

asked in Document Management (DocMan)

IFS Docman can handle structured (and linked) documents as well as Xref files

What is defined as “Linked Documents” in IFS?

13 days ago

Chamath KuruppuarachchiHero (Partner)

asked in Document Management (DocMan)

Document Class Access based on the Companies or Sites

Hello I am looking for a possible option for below concern.I have a customer who is looking to move to doc man from a third party tool.Lets say this customer has 2 companies, and both companies use the same document class. For example document class 100.Customer wants to restrict the document access based on the users in the companies. Lets say Company A users shouldn’t be able to view the documents Related to Company B users even all of them using the same document class.I know we can restrict the access based on the document class, is there any other method? Thanks,Chamath

14 days ago

FNSMITHUNSuperhero (Customer)

asked in Document Management (DocMan)

Online Document Signature

Hi Community,One of our customer has a requirement for document sign where they need to get the quotes signed by the customer online.I am aware that in document management we have the functionality to get the approver signature on the document but here the customer doesn’t have access to IFS.So, we are thinking of integrating with document sign software like DocuSign, Adobe etc.Could anyone share their experience with this regard and suggest which document sign application will be best suited to integrate with IFS.Looking forward for the suggestions & feedbackRegards,Mithun K V

18 days ago

SHAUN_KERSLAKEHero (Customer)

asked in Document Management (DocMan)

File Names in File Storage

We are using IFS Cloud 23R2 SU4.When we use Repository ‘File Storage’, we have noticed that the file name uploaded to the Windows share repository appears to have been encrypted and differs from what was uploaded by the user.If we check through the application and look at the database tables, there is no mention of this file name.Previously using FTP repository in Apps 10, it would store the file with a name like 3001-2279139-1-REV00-1See below snip shows 1st record uploaded from Cloud (File Storage) vs others from Apps 10 (FTP): Do we know what is causing this and if this is a security feature that could be turned off?

18 days ago

zuhaibSidekick (Customer)

asked in Document Management (DocMan)

DOCUMENT MANAGEMENT ERROR WHILE UPLOADING IFS10

UPLOAD DOCUMENT IN DOCUMENT REVISION WINDOW ERROR IS SHOW SCREENSHOT IS ATTACHED THANKS IN ADVANCE.

19 days ago

Aravinda.PrSidekick (Employee)

asked in Document Management (DocMan)

Error in viewing/ downloading document when Archiving Active in B2B Portal

Hi all 😊,The customer has a problem with viewing/ downloading Archived attachments in APP10 Aurena B2B Portal.Create Request Order Quotation and attach a document(drag and drop).Right Click and go to Document Revision VAP-DMS Data tab and Set the Archive ID Active.Set the status to Approve and Release.The Background job is executed perfectly without errors.Navigate to B2B portal, Request Order Quotation Lobby and when attempting to view/ download the document, an error displays and the requirement is not allowed.When checked the Debug Info, the following error is shown.But when the Archiving Active is turned off for another example, the Document can be viewed/ downloaded in B2B portal perfectly.I wonder whether, there is a customized extension is available in this environment. Because we cannot test in our environment since Archiving Active (VAP-DMS Data tab) is not available.Any idea on how to fix this issue is highly appreciated. Thank You 😊

19 days ago

kaannehDo Gooder (Customer)

asked in Document Management (DocMan)

Import documents with different class/format

Hello,Currently testing cloud and I’m able to upload documents with the same class/format from My documents - upload document. What I would like to know if there is an option to upload files with different class/formats? Thanks!

22 days ago

paul harland

asked in Document Management (DocMan)

IFS Cloud - PDF viewed in browser vs download and view

21r2, using Chrome and with Aurena Agent installed, I find that the “eye” preview icon on a document attachment opens a PDF in the browser, whereas if i go to the document and click “View” i get the standard docman download to local checkout path.What’s the reason for the difference?Is there a way to get the eye/in-browser preview elsewhere?Preview in browser:

24 days ago

Malin NorgrenSidekick (Employee)

asked in Document Management (DocMan)

23R1 Report rule Check In To Document Management

We are using report rule Check in to document management. This worked fine in 21R2. We recently upgraded to 23R1 and it is no longer working. Is anyone else having issues with this in 23R1 SU1?I also set up a test in demo env, where it is also not working. Please let me know if anyone else has run into this in 23R1.https://j9s7r5g-dev1.build.ifsdemoworld.com/

25 days ago

kvbeHero (Partner)

asked in Document Management (DocMan)

Enable attachments on Shipment screen

I was looking how I could attach picking lists printed onto a shipment. I could only think about two options Use report archive and try to find the picking listIn report archive set the validity a bit longer (they only need 10 days) Try to find the shipment based on the notes (which is not so easy) Report rule and attach a shipmentSo secondly I was thinking of using a report rule and attach a shipmentbut I cannot see an attachment screen on shipment so I was not sure how to enable this. I checked object connections but could not choose shipment as an entity? Its on this screen I would like to attach some documents @Tomas Ruderfelt @Mathias Dahl

25 days ago

epruittDo Gooder (Customer)

asked in Document Management (DocMan)

Unhandled Security Checkpoint Error on approval process

We are receiving an unhandled security checkpoint error. This is on attached approval processes when using an approval template. So in the example below, it is on an Inventory part. It also happens on a Supplier for Purchase part as another example. However, it does not happen for any of our document approvals within the document revision screen. I did see another post that recommended going to system parameters and turning the Security checkpoint framework available off and then on again….but this did not correct our issue.

28 days ago

zuhaibSidekick (Customer)

asked in Document Management (DocMan)

Document Management

How to Add single Signature (control step) on every pages in Document Management. Thanks & Regads,ZuhaibIFS Consultanthttps://www.linkedin.com/feed/

1 month ago

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Document Management (DocMan)

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