Where in IFS do I raise a supllier claim, which documents are available, and whisch options is available when I raise a claim:
Ex
Return for credit
Return for rework
Return for replacement
Scrapped here
a.s.o.
For any object you create in IFS applications, documents can be attached via the attachment panel.
Userlevel 6
+16
Benny,
You can handle the supplier returns/claims process and initiate it (most of the time) from the purchase receipt form.
During the receipt you can say if you want it sent back for replacement or credit and you end up with a document like shown below (which you can configure to your exact layout requirements)
But you can also do this with items, after inspection, that have ended up in inventory.
More details can be found here about the process…
https://docs.ifs.com/ifsclouddocs/23r2/ProcessModels/Process_Model/supplierclaims.htm
Regards,
Antony
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