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Replies posted by Linda Loeffler

31 Replies

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Oldest first

SPEJOSEFINSidekick (Customer)

asked in Supply Chain

Reverse RMA in status ReturnCompleted

Hi,It is not possible to cancel or reverse the RMA once the status is in the ‘Return Completed’.Regards,Linda

WHGJTAPLEYDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud Custom Field with currency

Hi Judy,Currently, this is not possible because of limitations of the page designer.You need to create a separate custom attribute that will indicate the currency code.Regards,Linda

RLGroenerDo Gooder (Partner)

asked in Finance (Financials)

Define change the NOTC

Hi,The NoTC codes and descriptions as such are hard-coded and for some of those, there are even checks in place when transferring the Intrastat to file.If you need new or changed NoTC because of the changed legal requirements from March 2022, please see bug ID 161681 for APP10. There are also a country-specific patches that are recommended to be applied together with this patch.Maybe this post is also helpful to you: https://community.ifs.com/ifs-application-product-updates-115/ifs-applications-10-update-15-upd15-released-19278Regards, Linda

asked in Supply Chain

Intrastat Reporting Country - Delivery OR Document Address

Hi Gayan,Going back as far as APP7.5, the system would exclude deliveries where the document address were in the same country as the own company. This is because it is assumed that the company that reports the Sales as EU sales should also report the Intrastat (i.e. the customer receiving the invoice needs to report the Intrastat instead).However, a check had been added to determine if the delivery should be included or excluded in the Intrastat. So, it is depending on how tax is handled on the CO line:If Tax Liability is set to Tax, i.e. the Pay Tax checkbox is enabled, then this is reported as domestic sales and should not be included in Intrastat. If Tax Liability is set to Exempt, i.e. the Pay Tax checkbox is not enabled, then the assumption is that it is reported as EU-sales instead and should also be included in Intrastat.Regards, Linda

ArcThibaDSidekick (Partner)

asked in Finance (Financials)

Intrastat Report for France 2022

Hi Thibaut,I hope you found answers to your questions already. If not, I'd like to contribute the following:1. It is not enough to add the Tax ID to the Customer/Document Tax Information. The system will check the customer order line, or else the customer order header for the Tax ID. So, you have to make sure that the Tax ID gets fetched there as well before collecting Intrastat. 2. According to the reporting obligations from the French authorities, Opponent Tax ID is only required for Export Intrastat. (Source: https://www.douane.gouv.fr/formalities-intra-community-trade) French Intrastat reporting obligation levelsThat is why this functionality has only been implemented for Export in French Intrastat (from APP 9 -UPD7&8, relevant bug IDs are 134708 and 135783).(Note: This may vary from EU country to country, but there are other countries for which this is only required for Export, too.)Regards, Linda

ImankaSidekick (Customer)

asked in Distribution (CRM, Commerce)

Incoming Dispatch Advices have been stuck in 'Accepted' status.

Hello Imanka,Actually, status "Accepted" means that the message has been successfully processed with no errors.When the background job is posted, the status is "Transferred", it is the step previous to "Accepted". If the status remains in "Released", then the messages are not being processed.However, if you are missing the Incoming Dispatch Advices on the inbound side, then maybe the issue lies with the incoming messages.Which status do the corresponding messages have in the Connectivity Inbox? Regards, Linda

ThejSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Sales Quotation can not be saved

Hi,Could you check whether you have an entry in Customer/Address/Order Address Info tab (Delivery terms and Ship Via) for your address ID 01?

Bright ZhaoHero

asked in Buying (Procurement, Demand Planner, ASC, SRM)

How to delete a line (with non-inventory part) from Material Requisition

Sorry, I just noticed that this was a duplicate question that has been answered already.

Bright ZhaoHero

asked in Buying (Procurement, Demand Planner, ASC, SRM)

How to delete a line (with non-inventory part) from Material Requisition

Hi,If you RMB on the line, "Purchase Information" should indicate whether there is a connected Purchase Requisition Line or Purchase Order Line. How far has it been processed?If it is a PR still in status Planned, it should be possible to delete the PR line and then delete the MR line./Linda

SPEJOSEFINSidekick (Customer)

asked in Supply Chain

Removal of old customer/supplier schedules

Hi Josefin,The removal of old schedules may be triggered during the Release of a new one:When you release a new Customer Schedule / Supplier Schedule, then the system will find the previously released Schedule and set it to Superceded. Also, the previous existing schedules will be deleted according to the value for Old Plans/Call-offs to Keep (note that it depends on the schedule type, i.e. the release of a new call-off will remove older call-offs)./Linda

Chalani WijayanandaSidekick (Employee)

asked in Supply Chain

Dangerous Goods Classification

Hi Chalani,If the information on dangerous goods classification is entered in the Part Catalog (Part/Dangerous Goods Classification) and that part is included in a Shipment, the Goods Declaration ADR is automatically printed together with the Bill of Lading for that Shipment.The Goods Declaration ADR report contains the items that are classified as dangerous goods (ADR/RID)./Linda

mick.colpittsSidekick (Partner)

asked in Supply Chain

Intrastat Report

Hi Mick,Sorry, I don’t know how to get access to it. It has been released only recently (March 3rd). But maybe this page is helpful regarding the contents:

mick.colpittsSidekick (Partner)

asked in Supply Chain

Intrastat Report

Hi Mick,So it is generally missing, sorry I did not catch that at first.You need Bug ID 160972 (included in App 10 UPD15), I believe. It has added Country of Origin for Export for Intrastat Poland.

mick.colpittsSidekick (Partner)

asked in Supply Chain

Intrastat Report

Hello,The data for the XML files is fetched based on the data of the Intrastat lines (and header). If there is nothing in the “Country of Origin” columns for these entries in the Intrastat lines, then nothing can be fetched for the XML file, so first question is whether there are values in this column? If it is missing in the Intrastat lines, that could be due to missing basic data setup, but it is difficult to say without a proper look at the Intrastat ID. Also, for which country are you collecting Intrastat and are you experiencing this behavior in App 10?

vs.sukeshDo Gooder

asked in Distribution (CRM, Commerce)

Delete Inventory Location

Hi,If you query for the “Proposed to Location” = “C1503”, do you get any results in the Distribution Order window?

vs.sukeshDo Gooder

asked in Distribution (CRM, Commerce)

Delete Inventory Location

Hi,You can delete an empty inventory location if there are no inventory part in stock records.So, once qty on hand is 0, you may have to run the Cleanup Inventory job to remove these remaining records.The location should also not be defined as a default location. If applicable, a different location should be assigned default location first.There may be other restrictions in place (e.g. at the moment it is not possible to delete a shipment location which is connected to a CO).Regards, Linda

Anupa ArachchigeSidekick (Employee)

asked in Distribution (CRM, Commerce)

Automatic reservation of handling units

Hi Anupa,Do you also have Handling Unit Optimzation active?Note that using handling unit optimized means that the automatic reservation will always prefer to reserve complete handling units regardless of other setting in priority.(Also see F1 help documentation on "Site/Extended Site Info/Inventory/Automatic Reservation" for more info.)Linda

ChrisDanielDo Gooder

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Intracom Sales not present on Intrastat Report

Instrastat report is now complete :) Glad, it worked out in the end. :)

ChrisDanielDo Gooder

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Intracom Sales not present on Intrastat Report

Hi Chris,I am sorry, but I can’t think of anything else at this point. It may be better to report a case and have someone check data on that environment.Linda

ChrisDanielDo Gooder

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Intracom Sales not present on Intrastat Report

I would not expect it, no.However, there is one place in the code, where the site date is fetched in order to fetch the creation date.

ChrisDanielDo Gooder

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Intracom Sales not present on Intrastat Report

Hi Chris,So, the Country is set to the same value both in Site and in Company/Address and also, the Delivery Address in Site is the same as Company/Address, is that correct? And all sites connected to that Company have a Country and a Delivery Address, correct?Usually, this error message is created when above criteria is not met.

ChrisDanielDo Gooder

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Intracom Sales not present on Intrastat Report

Hi Chris,Please check the Sites (Site/Extended Site Info) that are connected to Company 02 for whether all these have an Address ID (and thus country). The systems needs to have a value set up.Perhaps you also need to check the addresses connected to Company 02 (Company/Address) whether the country is specified there.

ChrisDanielDo Gooder

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Intracom Sales not present on Intrastat Report

Hi Chris, Did you get any warning messages in the background job?Did you check the address on customer order line level as well (perhaps single occurrence address is active)?Linda

IneMarinMDo Gooder (Partner)

asked in Supply Chain

Register direct delivery doesn´t work in the language"german"

Hi Marina,This sounds like an unhandled bug. Can you please report a support case with the environment where this has occurred? Thank you!Cheers,Linda

CheSusumYDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Schedule task

Hello,It seems there is no database task set up for this function by default, so you have to create a new database task first. For this go to “New Database Task” → Select Method → Go to General Inventory and Distribution, then select PeriodTemplateManager → PERIOD_TEMPLATE_MANAGER_API → Recalculate_Template.Create New Database Task - Select Method General Inventory and DistributionYou can assign the values for the parameters here and then save. (The example for the values is based on your screenshot. Sysdate means the date of the creation of the task schedule will be used as begin date) You can also leave the values blank here and enter later in the respective schedule. Example 1: Parameters with predefined valuesExample 2. Parameter left blank, but mandatory to fill in laterOnce the database task is saved, you can setup a schedule by clicking on “Create New Schedule”. Here you can decide in which intervals and in which language the job should be executed.You can also set up several sc

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