Look at the Supplier for Purchase Part record.
JIRA# SCZ-21359 / Bug ID# 166174 Prerequisites; Create a coordinator where the name exceeds 30 characters. Test Plan; Create a customer order and add the coordinator created above. Now process the customer order to Invoiced/Closed and create an invoice and process it to PostedAuth status. Now run Create Customer Order Details Statistics for Invoiced Sales. Go to Detail Statistics-Invoiced Sales window and query for the above order. The error “Error while serializing contents” is encountered. RnD Solution: The total length of the coordinator’s name should be considered for 4 types of statistics. The attributes market description, district description, salesman, price list description and country name lengths should also be considered.
There is a Default Location tab on the inventory part record you could use. Otherwise, you can RMB on the customer order line and manually reserve the parts from your specific location.
Currently there is no way in the IFS Application to connect multiple project activities, to 1 purchase requisition line. You could enter your issue on the IFS Idea Wall, for R&D to review your request.
You must have your order type set to go into a shipment location, if you query for a shipment location does one exist? If not you need to create a shipment location and move the parts into the location. Then once they are in the shipment location you can go to “Inventory Parts in Shipment Inventory”, highlight the line and RMB to Return Parts. In this screen you can return the parts to a picking location. Then refresh the customer order and see if you can manually un-reserve the parts.
*Scenario -Reserved StateAn order for a part has been entered, released and reserved. You want to “unreserve” the order line. .1.) Go to Manual Reservations for Customer Order Lines - Customer Orders/ Reserve Customer Orders/ Manual Reservations for Customer Order Lines.2.) Query for your Customer Order, go down to the ‘Quantity Reserved’ field. This will show the amount currently reserved. Change this to the quantity you wish to reserve and deliver. For example, if you had 12 parts reserved and you wish to return 10 to stock, you must change the quantity reserved to 2. If you want to unreserve the whole order, then the quantity reserved must be changed to 0.3.) Save changes.4.) The remaining material will be returned to stock and the status of the Customer Order will change to ‘Released’5.) This can be verified by querying for your Customer Order, highlighting the line item and selecting the Right Mouse Button option - Order Line History. *Scenario - Pick List Printed, but not P
I would log a Support case, it looks like this customer invoice will need data repair.
I set up order type stop after release and print pick list, when I use auto reservation it works OK, but when I use manual reservation, I found it doesn't create picking list automatically. This is working as designed you need to start the order flow again by creating the pick list for the manual reservation line. I too think you now understand, how the order type is designed to work.
Customer Order flow is not executed correctly for supply code "shop order"Per R&D, “The reservation performed when a Shop Order is received, or a PurchaseOrder where supply code on the CO line was Purchase Order Transit, is not the same as when reservation is performed as a background job when executing either Reserve Customer Order Lines, or Create Picking Proposal.A call for the order flow to continue according to the order type is only done when the completeorder is handled, not an order line. This is applicable to when executing Create Picking Proposal. Ifperforming the RMB Reserve from the Quick Order Flow Handling, which itself is a way to process a COquickly through the different steps of the order flow, the window Reserve Customer Order Lines is opened, and the user can choose to mark as many lines as desired and execute the reservation.However if executing Manual Reservation of Customer Order Lines, there is no call for the order flow to continue, as this is performed as a
This is a limitation in versions APPS 9 and lower. For internal PO direct you could do a return but not for the "PO direct". This has been addresses in APPS 10 as part of new functionality. Per R&D there are two workarounds to this problem. IFS is recommend the first one. Workaround 1 * Customer A sends the goods back to the selling company B. Company B makes a RMA and places the goods into inventory. Credit invoice is sent to the customer. Instead of returning the material to the supplier, company B sell the goods to supplier C. That means B have to define the supplier as a customer in the system and sell to him on a customer order.This means supplier C will get the goods, the money is cleared because company B is sending a debitinvoice. Workaround 2 * Customer A sends the goods back to the selling company B. Company B makes a RMA and places the goods into inventory. Credit invoice is sent to the customer. To be able to return the material to the supplier C,
I have submitted this to R&D, for another customer. See below for details for R&D’s response.Is there a way to reopen a staged purchase order line to perform a return for rework or credit?Test Plan: 1.) Enter a PO line set to ‘Staged’ Payment type. 2.) Release the PO 3.) Enter 2 Stage Payment lines for 50% each. 4.) Approve and enter a supplier invoice for stage 1. 5.) Receive the PO into an inventory location. 6.) Approve the 2nd stage and flag it as the Final Stage Payment. 7.) Enter a supplier invoice for stage2. 8.) Customer realizes they needto return the parts back to the supplier. 9.) Try to reopen the po line. The following error appears,“Reopen of closed Purchase Order Line XXX, X is not allowed when the last stage payment milestone is approved.” Per R&D, "This is considered as the desired functionality.”So to prevent that a receipt is cancelled when all stage payments have been approved there should be a check if all stage payments are approved when the system
This should be the path in APP7.5: Navigator: General Data for Inventory and Distribution\Basic Data for Inventory and Distribution\Delivery Terms tab = F5 to enter a new delivery term.If this path is not in the Make to stock and batch processing module (a.k.a windows client or executable), try the Distribution Executable.
Do you have access to any other module, or IEE? I am trying to open a Make to stock and batch processing module, so bare with me.
Navigate to Application Base Setup / General Data / Delivery Terms - Add a new Delivery Term
Try changing the customer order to ‘Allow incomplete lines and packages’ and customer if you want the customer to allow partial lines.. And try toc print the pick list again..
The setting is fetched into the customer order.
Let me look, but I think there is a setting on the customer record to allow partial deliveries or not. You must have it checked not to allow partial deliveries
I do not see an error in your screen shot. Can you attach the error, please.
Is there an error in the background jobs, when you print/send the invoice?
I would use the Sales Part Cross Reference functionality. This way you can have multiple cross reference numbers, for 1 sales part. Lets say you sell sales part number ABC to 3 different customers. You could enter 3 different cross reference numbers (for each of the 3 customers), for 1 sales part number. The sales part number is your number, for your product. Enter Cross Reference Data Explanation:This activity is used to create cross-references between your sales part numbers and a customer's part numbers. This task is to be performed by a material administrator, a logistics responsible or an equivalent personnel.When the customer assigns a name to a part that differs from that used in the IFS system, you can enter the customer's part number and description as a cross-reference. One sales part reference can be connected to many customer part references. The descriptions can also be different.You can connect one or more sales parts to one or more customer's parts. This function
Navigate to the Purchase Requisition Lines screen, query for your requisitions, highlight the lines you want to create a request for, and RMB to Request for Quotation. If the RMB option Request for Quotation is not available, I highlight one line at a time, to locate the line the Request for Quotation is not available for.Convert Purchase Requisition to Request for Quotation Explanation:A request for order quotation is a request for a price quotation for one or several parts or services, including external maintenance and repair services. An request for order quotation also requests a projected date of delivery. In addition, terms of delivery and shipping can be included in the request. Often, you want to send requests for order quotation to several suppliers before you place an order.Use this activity to create a request for order quotation from a purchase requisition, using the Purchase Requisition window. Once you have converted the purchase requisition to a request for order quotat
Per Case# G2292996: Please note that there seems to be some wrong assumption here. Sales Promotions have no impact on price and discount retrieval. It is purely an incentive for the customer to buy more.It is only if you have data entered in the Sales Part or Assortments tab of a Campaign, that you have any impact in the price and discount retrieval, which also applies to the checkbox for Ignore if Lower Price/Higher Discount found.In your case you have Single Discount defined on your site, which implies that only one discount can be retrieved. And the Price Source for your CO line is Sales Part, which implies that there can never be a discount retrieved from the Price Source itself, which otherwise is always the priority one to retrieve the discount from. Hence the system follows the priority ladder, and in this case, it retrieves the discount as stated in 3.2 as follows:3. From agreement**3.1. Discount per part without price3.1.1. Discount per part from customer agree
Solution # 297409: Changing Schedule/Period Start Date removes all day info on the Schedule and the calendar cannot be generated.Per R&D, “When a user changes the start day of a schedule, it effectively changes the entire schedule. for an example if earlier the user can have period start day as Monday and changes it to Sunday, each day in the schedule becomes a different day. ( Day 1 was Monday previously but now it's a Sunday and so forth) Therefore when a user changes the period start day its required to enter the day types again to each day.Once the schedule/day type connected to a calendar is changed, all the calendars connected will have the status changes pending. Meaning some data used to generate the calendar is changed and it needs to be regenerated to apply the changes. The second error is raised when generating the calendar because the schedule is starting on a Sunday as defined earlier but calendar start date is set as a Monday( 04/06/2015). So to avoid this add a Sunda
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