IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

27874 Topics

Susith Setunga
Superhero (Employee)
Susith SetungaSuperhero (Employee)
asked in Buying (Procurement, Demand Planner, ASC, SRM)

Conditional Fields on Purchase Order Lines does not work

Conditional Fields on Purchase Order Lines does not work when trying to make Part description read only based on 'Inventory Part' flag status. (APP9) 1. Go to purchase order window 2. RMB lines > Conditional Fields 3. Select 'Part Description' from the left selection pane 4. Click on 'Add property action' on right side 5. Change property to ' Ready only' 6. Add criterion where Type:1, column:'Inventory part', operator:'=', value:True 7. Click ok and reload window. 8. Add new PO line for an inventory part (where Inventory part is checked) and modify the part description

1
Rasika Lakmal
Superhero (Employee)
4 years ago
Rangi Wijewardana
Hero (Employee)
Rangi WijewardanaHero (Employee)
asked in Buying (Procurement, Demand Planner, ASC, SRM)

"Customer Owned" parts in Purchase requisition when order code =1

All purchase requisitions allow only Company Owned and Company Rental Asset ownership types, except when created by a process that supports additional types of ownership (such as from IFS/Project or IFS/Project Delivery). Why is ownership "Customer Owned" not available for Purchase requisition lines when Order Code is ‘1- NORMAL’?

1
Malsha Amarasinghe
Hero (Employee)
4 years ago
L
Hero (Employee)
Lakmini WeerakoonHero (Employee)
asked in Buying (Procurement, Demand Planner, ASC, SRM)

Users are unable to add negative values to additional discount field on sales quotation header

in APP 9, users are unable to add negative values to additional discount field on sales quotation header, but it is possible to add negative discount on sales quotation line level?

1
Rasika Lakmal
Superhero (Employee)
4 years ago
N
Hero (Employee)
Nethaji ChandrasiriHero (Employee)
asked in Insights (Business Reporter and Analysis Models, EOI)

Getting error "Maximum number of rows to retrieve during statement execution"

When executing a BA report, I get the following error. “Maximum number of rows to retrieve during statement execution”

1
Eranga Jayatissa
Hero (Former Employee)
4 years ago
Dilmi Gunasiri
Hero (Employee)
Dilmi GunasiriHero (Employee)
asked in Insights (Business Reporter and Analysis Models, EOI)

BAES is not working properly.

[i]One of the customers has faced an issue in BAES. The BAES is hanged due to an error in excel. Background jobs are in Externally executing state since the reports are not getting processed by BAES. There is a huge queue of ordered reports and BAES now can not handle that much of a load even the excel issue is sorted. This is in Apps8 Environment.[/i]

1
S
Sidekick (Employee)
4 years ago
Praveen Wijetunge
Sidekick (Former Employee)
Praveen WijetungeSidekick (Former Employee)
asked in Products (Manufacturing, Products, Engineering)

Supplier material on a purchase order

The following question was raised by a customer: The customer would like to know if there is a way to include supplier material on a purchase order for an outside service. The customer encounters a scenario where another inventory part will need to be send to a supplier during an outside service (i.e. Heat treating). The customer would like to use supplier material for this, since it will never be charged to the supplier. When I attempt to make a product structure for the purchase part, I am unable to create the record for because there is no revision no (assuming this is because the outside service part is WIP and not inventory.) Is there any way to accomplish this?

1
E
Hero (Employee)
4 years ago
Ravindu Perera
Hero (Employee)
Ravindu PereraHero (Employee)
asked in Products (Manufacturing, Products, Engineering)

Voucher For Transfer of MCPR Project Transactions

In App10, Customers face with an issue of no vouchers being created after running "Transfer Project Multicompany Reporting" which should transfer Time and Project Transactions. Even though the transactions were approved, vouchers still weren't created. Please verify.

1
P
Hero (Employee)
4 years ago
Eranga Jayatissa
Hero (Former Employee)
Eranga JayatissaHero (Former Employee)
asked in Insights (Business Reporter and Analysis Models, EOI)

SSRS report error in EOI portal

When I attempt to open a SSRS report, I get the following error: "No authentication cookie has been found for the report server"

1
Pradeep de Alwis
Hero (Employee)
4 years ago
E
Hero (Employee)
Elath De SilvaHero (Employee)
asked in Products (Manufacturing, Products, Engineering)

Missing code part checkbox in Project Resource Forecast

When entering a Resource into a Project Resource Forecast, a warning is given that the Project Cost Revenue Element (PCRE) is mandatory. After ignoring the warning, looking at the Cost Element shows the PCRE has an entry. However, the checkbox for missing Code Part remains which prevents further processing.

1
Pabasara Kalahe
Hero (Employee)
4 years ago
S
Sidekick (Employee)
Sasika SenaratnaSidekick (Employee)
asked in Products (Manufacturing, Products, Engineering)

Advanced Planning Board installation issue.

I have installed a delivery for an issue relate to Advanced Planning Board. I have manually copied the necessary .dll files and SchedServ.exe to the runtime folder. When trying to launch APB from IFS Application I get an error and it does not load. This was working before the delivery installation. What can I do to fix this issue?

1
Eranga Jayatissa
Hero (Former Employee)
4 years ago
Ravin De Silva
Do Gooder (Employee)
Ravin De SilvaDo Gooder (Employee)
asked in Distribution (CRM, Commerce)

Tax is not included in Sales quotation report

Even though customer\prospect enable for Tax, tax will not be included in the sales quotation report

1
HoiAnushB
Superhero (Partner)
4 years ago
Manoj Ruwanhewa
Superhero
Manoj RuwanhewaSuperhero
asked in Distribution (CRM, Commerce)

Cannot delete lines from Revised Sales Quotations

Create a Sales quotation. Release it. Print the quotation. Then alter a line and save. Status of the quotation will be “Revised”. Try to delete a line of the quotation and you will see delete option is not available. It could only be cancelled. It seems sales quotation line could be deleted only in “Planned” status. Sometimes, on revisions, there may be many lines that need to be removed, not cancelled. It is difficult for the users to manage the screens when these lines are still visible. It is difficult to identify quickly which lines are active.

1
HoiAnushB
Superhero (Partner)
4 years ago
R
Hero (Employee)
Ravinatha AriyarathnaHero (Employee)
asked in Buying (Procurement, Demand Planner, ASC, SRM)

Reporting Intrastat for Non-Inventory Purchase Parts in App 7.5

In App 7.5, there is no way of reporting Intrastat for Non Inventory Parts and No Parts in purchasing (importing) them. How can we fix this?

1
Lumini Sahabandu
Hero (Employee)
4 years ago
Lumini Sahabandu
Hero (Employee)
Lumini SahabanduHero (Employee)
asked in Distribution (CRM, Commerce)

Customer price list per price group

In the customer window price list per price group tab, it is possible to add several price lists in different currencies. And if the Preferred Price List tick box is selected, it says the ticked price list would always be fetched into the Customer Order Line. But it was noted in some scenarios even though a preferred price list tick box is selected COL picks up a different price list. What is the reason behind this?

1
Rasika Lakmal
Superhero (Employee)
4 years ago
R
Do Gooder (Employee)
Rangika DilrukshiDo Gooder (Employee)
asked in Finance (Financials)

Reciving PO Lines from the Supplier Invoice

We have service providers and services will be ordered by raising a Purchase Orderto the Service provider, But we do not get the service physicaly, instead our engineers will get the service from service stations and invoice will be issued at the time of delivering the service. Then our engineers submit the invoice to the Accounts department and get the claim in cash. Question: We have a need to match the invoice at the time of claim is submitted to the Accounts section rather than going to Purchasing department and receiving the Purchase order and then matching the invoice in Accounts devision.

1
R
Do Gooder (Employee)
4 years ago
Dismanthi Dissanayaka
Hero (Customer)
Dismanthi DissanayakaHero (Customer)
asked in Finance (Financials)

Combination rules are validated for the accounts that are entered in the “Budget year amount” window.

Combination rules are validated for the accounts that are entered in the “Budget year amount” window. What is the reason since this is not a voucher entry window?

1
S
Hero (Partner)
4 years ago
E
Hero (Employee)
Elath De SilvaHero (Employee)
asked in Products (Manufacturing, Products, Engineering)

New History Tab in Shop Order

The customer is upgrading to APP9 and they are asking about the new History tab on the Shop Order. There is now an Order History tab and a Material History tab. I believe the Material History information was always available but now it is included under a History tab with Order History information. The customer wants to know that when they are tracking this Order History, how long will this information be available? Is this working with History Logging where they can have this automatically cleaned up based on the setup for History Logging or is this Order History on the Shop Order independent of that? The customer is also asking what is the impact that this additional history logging could have on our system.

1
P
Hero (Employee)
4 years ago
Praveen Wijetunge
Sidekick (Former Employee)
Praveen WijetungeSidekick (Former Employee)
posted in Products (Manufacturing, Products, Engineering)

Non consumed items with the quantities in APP9

A quick functional question related to DOP which I encountered with one of the customers. [b][i][u]Questions:[/u][/i][/b] In APP9 DOP orders have the non-consumed items with the quantities. More specifically, unlike in APP8, when we bring in DOP structures in APP9, the structures come in with quantity for all non-consumed components. Like your advice and view point on this regards.

1
Dilmi Gunasiri
Hero (Employee)
4 years ago
N
Do Gooder (Employee)
Naika OmaniDo Gooder (Employee)
asked in Finance (Financials)

How to Resend an E-Invoice?

I have E-Invoice setup & I create an Instant Invoice & sent it from RMB-> Send Invoice. Now I need to Resend the invoice again, but RMB-> Resend Invoice is disable. Please advice how to Resend the E-Invoice.

1
MadushaDissanayake
Superhero (Employee)
4 years ago
G
Hero (Partner)
Gayathrie ThiruvalluvarHero (Partner)
asked in Finance (Financials)

Tax Ledger got fetched with Errors

When users try to fetch tax ledger info in a company, an information message comes saying: Tax Ledger Info was fetched with errors. No error is shown in the debug console. Where can I see what the error is?

1
Dismanthi Dissanayaka
Hero (Customer)
4 years ago
Amila Samarasinghe
Superhero (Partner)
Amila SamarasingheSuperhero (Partner)
asked in Service (Touch Apps, MWO, MRO)

Why some of the Macros in Document Management do not work after an upgrade takes place from older versions to App9/App10 ?

After migrating from old versions, some of the macros written using COM access provider do not work anymore.

1
N
Do Gooder (Former Employee)
4 years ago
B
Hero (Employee)
Bimsara GeethachapaHero (Employee)
asked in Service (Touch Apps, MWO, MRO)

Work task in Hold

Time reporting, manual transactions and material issues are allowed when the task is on hold. It looks like on hold doesn't do anything other than restrict the status change. What is the exact purpose of having the on-hold functionality in work tasks?

1
Dilini Arandara
Superhero (Employee)
4 years ago
Dilini Arandara
Superhero (Employee)
Dilini ArandaraSuperhero (Employee)
asked in Service (Touch Apps, MWO, MRO)

Macros on multiple document selections

Can you please explain why "Macros" do not work on multiple document selections, but only on a single document selection? Is it a software fault?

1
C
Sidekick (Employee)
4 years ago
C
Sidekick (Employee)
Chathuri PeirisSidekick (Employee)
asked in Service (Touch Apps, MWO, MRO)

Discount calculation in postings

How to correct the discount for the material un-issue line in postings

1
N
Do Gooder (Former Employee)
4 years ago
B
Hero (Employee)
Bimsara GeethachapaHero (Employee)
asked in Service (Touch Apps, MWO, MRO)

Interval field on the Separate PM Action screen only allows number values

Interval field on the Separate PM Action screen only allows number values. Therefore, when sorting, it is expected to follow numeric sorting and not alphabetical sorting. “Interval" accepts a numeric value and therefore should be sorted numerically by clicking on the column header - as per standard functionality. It is not acceptable that the application behaves in different ways at different places. What should be a one-click sorting operation has now become a multi-step procedure involving the user to be trained in SQL?

1
C
Sidekick (Employee)
4 years ago

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