Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

7032 Topics

mfrejikSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Reports Take Longer To Generate For Different Sites

Hi, We are having a weird issue where reports are taking 20-30 seconds longer to generate depending on what company/site they are pulling from. For example, the customer order acknowledgement, which is a crystal reports file. For Company A, Site 1 it takes about 25-30 seconds to generate a preview. For Company B, Site 1 it takes 50-55 seconds. Both are using the same crystal layout and oracle view. Any ideas on what this could be?Thanks,Mike

1 year ago

ertan.ariSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How can I export the same application server task to another environment?

Hello Community Members, While the attachments with application message id 2 in the application server task are on the TEST server, we cannot make changes on the PROD server. How can we do this? - How can I add the TEST environment data in the picture at the top to the PROD environment below?

1 year ago

tomoplDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Where to look for the reason for the erroneous form layout of the IFS9?

After installing a package containing changes to the form (new tab and new fields), the layout of the format is wrong for some users. For other users it is correct.Profiles do not contain the layout section for this format.Where to look for the cause?

1 year ago

MikeB_ECDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Commands in Aurena Cloud environment

I have a customer that is asking if he can access the RESTful API’s and Database API’s directly from the Aurena Commands function? TIA for your responses.

1 year ago

chrisplantSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

BLOBS in Crystal Reports

Having trouble displaying a BLOB field in Crystal.If I drag media_thumb from media_item onto my report, it displays the thumbnail in design mode, but when I preview, it errors with If I insert a picture and change the properties of the picture to use the media_thumb field, that also crashes saying you can’t use blob fields in queries.Any ideas how I get around this. TIA.

1 year ago

crysalis010Do Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom URL

We are trying to change our Apps 10 instance to use a custom url such as ifs.domain.com so we can use our wildcard certificate to secure the connection. We have a .local internal AD domain (can’t be changed right now) and don’t want to point users to the app server name to access IFS. DNS is pointed correctly. We have changed the <ifs.system.url> in the instance XML file and started services again, but not sure what else to do to get this to work.

1 year ago

tariqDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

user on formauth.ifs.com

how I can make a user in this linkhttps://formauth.ifs.com/logon/LogonPoint/tmindex.htmlfor create a case.

1 year ago

WilliamRunSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Too long when connect to Cloud dev environment

Hi,We are using IFS Cloud Build Place to do development. When we set up local development environment, some cloud developers cannot login DEV environments with error “Too long” but the others can. The VPN connection is fine with green light. In this scenario, the developer also couldn’t login DEV database through PL/SQL developer. What’s the root reason of this? Thanks in advance!

1 year ago

ertan.ariSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

When I Run an Order Report How Can I Fix Errors in Print Manager

Hello Community Member,When I run an order report, an error log appears on the print manager screen. What is the cause of this error and how can I solve it. Can you help me?

1 year ago

sancarDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Report Designer Deploy Error

When I trying to deploy report , I get an error message , can you help me please ?

1 year ago

kalpukDo Gooder

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Patching IFS middleware server

HI , Currently we have single instance of IFS server running on Azure VM on windows server 2019. This IFS middleware server is connected to the utility servers (IFS TAS and Print Agent), Demand Plan servers and Oracle DB server (all on windows server 2019). At this point we have to bring down the application while doing the planned maintenance. So would like to understand what would be the best possible approach to patch the the environment with zero or near zero downtime. Does anyone here have any such scenario and can you please provide some thoughts to further planning the solution? TIA.

1 year ago

lisa.gilesABSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Crystal Report Filter not displaying in IFS

I have created a Crystal Report with a Filter that works in Crystal Designer but when I launch in IFS via Quick Reports it does not prompt for the Filter so displays the report blank? In the back of my mind I feel like I need another field, hidden in the report to make it work but I cannot for the life of me remember what it is. can anyone advise why the Crystal Report Filter does not prompt? Thanks,

1 year ago

CS260713Do Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Subscription

In the Customer Order screen, you can set up a subscription in the Header for certain fields.However, the subscription option is not enabled for the order line details - is there any way this can be enabled?

1 year ago

Kenneth GaddnasSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

PrintAgent not starting as a service when restarting computer

The problem: The PrintAgent service is stopped when restarting the computer. I installed the PrintAgent with an local account I made and put it in the Administrators group on the local computer. I run the PowerShell script as described for the local admin account I made.The installation went fine and the PrintAgent is looking for jobs and works until the computer is restarted. The service for PrintAgent is STOPPED and I can only start it manually with an Local Admin account, that the normal user of course cannot use.https://docs.ifs.com/techdocs/22r1/070_remote_deploy/400_installation_options/005_operational_reporting/020_install_print_agents/How do I get it to work as a service for an normal desktop user?we are using aurena 22.1.3

1 year ago

tariqDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

order repoer

how can I get a technical training video or document for creating order reportthanks.

1 year ago

dsjSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

NavigationLink Custom Command with multiple enum values

Hi All, I need to create a custom command to navigate to /page/DocumentRevision which should populate documents in multiple states. Here’s how my search should looks like DocRespSign is mapped to a single value so there’s no problem with that. But I tried different ways of mapping status values, but it failed. Anyone has a solution for this? Regards,Damith

1 year ago

Amila SamarasingheSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

error "An entry with same key already exists" reappears after clearing user profile

We have a customer who is getting "An entry with same key already exists" error on Equipment object navigator > PM action page and Functional object >spare parts page. Whenever they get the error they delete the “ColOrder” value from user profile and that solves the issue. But the problem is after some time they get the error back. They have no idea on what kind of behaviors cause this error to be back. They are looking for a permanent solution for this. What could be the reason for this error to reappear? I have already referred below thread but it does not mention any reasons for this error to reappear.

1 year ago

tariqDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

windows cant fine 'java\bin\javaw'

what is the java version for report designer (jdk or jre)and the number of versionthanks

1 year ago

dmanueleHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IAL scheduled for the last day of the month at 14:15 runs as scheduled but then every 10 mintes for 8 hours

I scheduled an IAL to run on the last day of the month at 4:15:00 PM. (trunc(last_day(sysdate()) + 16.25/24). It started at the correct date and time, but when I look at the background jobs for the day, I find that it ran every 10 minutes after that for about 8 hours. Then it stopped. It rescheduled itself for 11/30/2022 4:15:00 PM. You can see from the screen shot below that the last time it ran was at 12:05:27 AM on 11/1/2022.What would cause it to continue to execute every 10 minutes for 8 hours?What can I look at? None of the logs show any errors.

1 year ago

ridvanyaziciSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Delivery Installation IFS 10.4

Hi,We are using IFS 10.4.When we try to install our delivery package to our prod system, we are taking an error.Our log files as below. Update addone page for Touch AppsFinalize process IFS Middleware Server 10.4.4.0Error in Ant-script: server\install_fndmws.xmlReported error is: The following error occurred while executing this line:C:\ifs\repository\server\install_fndmws.xml:310: Failed to reconfigure middleware server. Error is: Error when reconfiguring IFS Middleware Domain: java.io.FileNotFoundException: C:\ifs\tmp\as\resources6092309624205379377\install_fndmws.xml (The system cannot find the path specified)Finalize process IFS PSO Integration 1.0Finalize process Installer 7.0.0-------------------------------------------------- Installation has partly failed, check the logfile.Logfile for Installation is:C:\ifs\installer.logLogfile for Instance PROD is:C:\ifs\instance\PROD\PROD_configuration.logIf you face the same issue or know the solution plz help us to overcome the problem. B

1 year ago

ShouSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 22R1, Remote Deployment - quick way to import translation files

Hi, we are using 22R1 , and remote deploment.is there any quick way to import translation file after / during the fresh install (onto use place). I already know the manual way:https://docs.ifs.com/techdocs/21r2/045_administration_aurena/280_localization/030_import_language_files2/download_and_install_translations_manually/ but since we will have Japanese , Chinese (and more in future) there will be 2000+ filesas limition upload 50 files one time , it means we have to upload 100 times manually. any workwound for this?

1 year ago

dbrisemiDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to extract the Aurena Navigation Nodes from a build role in "FR" language (IFS Cloud 21R2)

Hi support team,How I can extract the Navigation nodes in “FR” language of a build permission Set done from IFS Aurena (IFS Cloud 21R2).This is needed for our customers in order to create a Security Sheet Matrix and to define access of different Permission Sets.Fyi, in EE (e.g. Enterprise Explorer APPS10 UPD13 for example and older version also), I was able to manage it using the “Preview Navigator” of a permission set and when exported in “.xml” format, I just had to change the extension to “.xls” to get it. My objective is to have the browser navigator same as below => preview of a role including the whole navigation In fact, I need to do the same for Aurena Navigator.Currently only pages are displayed as shown below and projections are not at all useful for customers to project themselves in term of business navigations…If possible, please advise on how to manage it and to extract these complete navigations from AURENA (IFS Cloud 21R2) including extraction in “FR” language also?T

1 year ago

NMALKIHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

-2146697211 error when logging into IFS 10

Hi Team,After connecting to VPN , some users are getting below error which block them from connecting to IFS. These users always used to connect without any issue to IFS.Any idea how to solve it ?

1 year ago

knepioskoHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Trust anchor of certification path not found

HiI have faced problem with TAS configuration for IFS9 version and new version of Android OS.Server is configured with https(https://tas.pl) and protected by customer inhouse certificate no exposed to internet.Certificates uploaded on Android 10 and URL on chrome works fine.But when I try to use Account Manager or ScanIt apps it fails because of error: Trust anchor of certification path not found.The same version of AM and ScanIt works fine on Android 5.Is it any way to set configuration on Android 10 to make the same behaviour as on Android 5?Are there any certificate recomendations to work with AM and ScanIt on Android 10?

1 year ago

arebbeadleHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How can I add a field to a report to be used in Report Rules?

I am trying to create a Report Rule for ORDER_QUOTATION_REP but the field I want to use is not available. MARKET_CODE is available on the SALES QUOTATIONS screen but not in the ORDER_QUOTATION_REP view. How can I add this field? Should I use IFS Developer Studio? Are there other ways to add fields?Thanks,

1 year ago

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Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

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