Replies posted by Kalpa Veranga

48 Replies

M
Do Gooder (Partner)
Manavi WeerarathneDo Gooder (Partner)
asked in Finance (Financials)

No further acquisition possible for object OExxx. FA will not be updated.

Hi @Manavi Weerarathne , This is a situation where add investment is done to an existing Object.You can use a Manual Voucher, Supplier Invoice or Project completion to handle external add investment. However from the initial design the Purchase order transactions were not handled due to the complexities involved. When the purchase orders transactions are transferred and when the invoice is mapped there could be a time lag. And the complexities and additional validations required were not addressed. Therefore, the functionality does not apply to transactions coming from Distribution or Manufacturing.Hence you cannot perform an additional investment to an Active fixed asset object through a PO. That is why you get the error “No further acquisition possible for object (Object ID). FA will not be updated”.Therefore as the solution, you need to perform add investment to the FA object through a Manual Voucher, Supplier Invoice or Project completion.‘Add investment – progress’ window is used

3
K
Hero (Employee)
2 years ago
N
Hero
Nagah.khaledHero
asked in Finance (Financials)

Update Gl vouchers error message

Hi @Nagah.khaled , It means updating general ledger process is running by a different user or from a database background job. You can wait for few minutes or hour and check whether these vouchers are updated to ledger. I’m sure it will get updated. Kind Regards,Kalpa.

2
A
Hero (Customer)
2 years ago
G
Hero
GayanDHero
asked in Finance (Financials)

Payment Term - Speific Due Date

Hi Gayan, There is a way to set up your requirement If you are talking about customer invoices. Create a payment term where you tick “consider payment vacation periods” Create a new payment vacation period for the particular customer. Go to the customer window and change the payment term to newly created payment term Once you create the customer invoices, the system will fetch the due date you mentioned in the payment vacation period.Please refer to the doc for screenshots. Kind Regards,Kalpa.

7
G
Hero
2 years ago
C
Sidekick (Customer)
CLAUDIAJISidekick (Customer)
asked in Finance (Financials)

Supplier invoice posting error

Hi @CLAUDIAJI , Please follow this test plan to avoid the error you are getting.Go to voucher type window and query for voucher type “J” RMB on the header and choose voucher series option Then highlight row of “2021” and RMB. Then choose “user group per voucher series” option. Then add the record AC group as below screen shot. After that, try to post the invoice again. You will be able to post it without any issues. Kind Regards,Kalpa.

3
C
Sidekick (Customer)
2 years ago
SORMARTINSP
Do Gooder (Customer)
SORMARTINSPDo Gooder (Customer)
asked in HCM (Human Capital Management, Payroll)

Emp Assistant: Insufficient Access Rights - Employee Group Assignments

Hi @SORMARTINSP , I have noticed that your new employee group is valid until date 31/01/2022 and you employee’s start date is 01/02/2022. Can you extend valid until date of new employee group till 01/02/2022 and try again. Kind Regards,Kalpa.

2
SORMARTINSP
Do Gooder (Customer)
2 years ago
N
Hero
Nagah.khaledHero
asked in Finance (Financials)

missing manual customer invoice

Hi @Nagah.khaled , Please note that Cancelled invoices can not be seen in manual supplier invoice window. Go to Customer invoices analysis OR Customer analysis windows to find the cancelled invoices and their vouchers. Kind Regards,Kalpa.

4
Zuha Samsudeen
Hero (Partner)
2 years ago
T
Do Gooder (Customer)
TippercDo Gooder (Customer)
asked in Finance (Financials)

Creating a Tax Account

Hi @Tipperc , I have done a knowledge search in this area and found this explanation was given by product development team for a previous version of the APP.  It is not acceptable to change an account which was used for normal transactions intoa tax account. When an account is defined to be a tax account, transactions entered on this accountwill be transferred to the Tax Ledger during updating to the general ledger. When you check "Tax Account" check box it automatically checks the Ledger account option to avoid manual transactions into tax accounts. But if you are trying to change an account with previous transactions, into a tax account, the above mentioned purpose would be lost and also the control over the tax account would be reduced. Further, if an account is changed to become a tax account halfway through, there would be problems in reconciliation of tax ledger and general ledger due to mismatch transactions. Due to above reasons, it is not allowed to change a normal account wit

6
T
Superhero (Employee)
2 years ago
T
Do Gooder (Customer)
TippercDo Gooder (Customer)
asked in Finance (Financials)

Creating a Tax Account

Hi @Tipperc , This means there are some transactions (vouchers) connected to the specific account are waiting in voucher entry window. You need to update those transactions to general ledger. Then you can modify this account. You can use update GL vouchers window for this. Kind Regards,Kalpa.

6
T
Superhero (Employee)
2 years ago
N
Hero
Nagah.khaledHero
asked in Finance (Financials)

customer 900220 doesn't exist in company 102 in invoice module

Hi @Nagah.khaled , Your error message saying the customer is “900220”. But in your explanation you mentioned another customer “100220”. Please see whether company 102 connected to “900220” customer. Kind Regards,Kalpa.

4
N
Hero
2 years ago
N
Hero
Nagah.khaledHero
asked in Finance (Financials)

customer 900220 doesn't exist in company 102 in invoice module

Hi @Nagah.khaled , You need to go to Customer window > invoice tab. In there you have to add your company and details.Kind Regards,Kalpa.

4
N
Hero
2 years ago
R
Hero (Customer)
ronhuHero (Customer)
asked in Finance (Financials)

CAD and USD in one supplier invoice

Hi @ronhu , The reason for this behavior might be the purchase order was raised in CAD. That’s why the most of the M postings are in CAD. I’m not sure whether this is correct. Therefore, please try it in a Test environment first before doing any changes in the PROD. If the purchase order in status closed, you can change the  currency in the invoice header to USD and enter the amounts accordingly.  Kind Regards,Kalpa.

5
R
Hero (Customer)
2 years ago
R
Hero (Customer)
ronhuHero (Customer)
asked in Finance (Financials)

Supplier Receiving date/Invoicing date/Payment Date in one screen

Hi @ronhu , Please see the below screenshot. There should be a report in the LOV. Kind Regards,Kalpa.

7
G
Sidekick (Customer)
2 years ago
R
Hero (Customer)
ronhuHero (Customer)
asked in Finance (Financials)

Supplier Receiving date/Invoicing date/Payment Date in one screen

Hi @ronhu , You can view this from Supplier Payment Date Analysis - Detail report. You can go to order report window and generate this.  Kind Regards,Kalpa.

7
G
Sidekick (Customer)
2 years ago
X
Sidekick (Partner)
XitThejaGSidekick (Partner)
asked in Finance (Financials)

Errors in External voucher file load ID

Hi @XitThejaG , Looking at the template definition and your file loaded, I can see first column in template is voucher number, and if you are using automatic numbering of M vouchers, it should be empty. In your loaded data, first column contains value 110000.  Typically, IFS assign the voucher numbers, leaving this off the template. Also, the voucher type would also not be in the template, as the load type would typically drive voucher type. If you need to reference an existing system / numbering process this data can be entered in the reference. This is a common template I use for testing. For real life, add additional attributes, for example the code parts.  In this simple example the amounts are all ± in column 3. All records would have the same load group item (for example A).   If the file should create two different vouchers the first group of records could have load group item A, the second group could be B. - For example assume your loading a payroll file that contains true pay

15
T
Superhero (Employee)
2 years ago
X
Sidekick (Partner)
XitThejaGSidekick (Partner)
asked in Finance (Financials)

Errors in External voucher file load ID

Hi @XitThejaG , Can you add a screenshot of detail tab? Kind Regards,Kalpa.

15
T
Superhero (Employee)
2 years ago
E
Do Gooder (Partner)
EnvManasMDo Gooder (Partner)
asked in HCM (Human Capital Management, Payroll)

Language change in Aurena

Hi @EnvManasM , Can you refresh cache of the Arabian language using below option and try again?  Kind Regards,Kalpa.

12
E
Do Gooder (Partner)
2 years ago
X
Sidekick (Partner)
XitThejaGSidekick (Partner)
asked in Finance (Financials)

Errors in External voucher file load ID

Hi @XitThejaG  If the issue is still there, could you please attach a screen capture of the setting in External File Template window?  Thanks and Best RegardsKalpa.

15
T
Superhero (Employee)
2 years ago
E
Do Gooder (Partner)
EnvManasMDo Gooder (Partner)
asked in HCM (Human Capital Management, Payroll)

Language change in Aurena

Hi @EnvManasM , You need to add the Arabic language from the application. Please follow below path, tick the Arabic language and save. Then you will able to choose the language from my previous steps.  Kind Regards,Kalpa.

12
E
Do Gooder (Partner)
2 years ago
E
Do Gooder (Partner)
EnvManasMDo Gooder (Partner)
asked in HCM (Human Capital Management, Payroll)

Language change in Aurena

Hi @EnvManasM , Please follow this path to change the language in Aurena.  This will change the language after few seconds. For IE, please follow this path.  In IE, after you follow this path, you need to restart the application to view the changes. Kind Regards,Kalpa.

12
E
Do Gooder (Partner)
2 years ago
S
Hero (Partner)
Sujeet SaxenaHero (Partner)
asked in HCM (Human Capital Management, Payroll)

Aurena Grid View not working for Time Registration

Hi @Sujeet Saxena , According to the functionality, both My Time Registration Grid view and Calendar view are synchronized. If you enter a record in one page/view, it should be reflected in the other as well.In your scenario, have you checked with another user whether they have encountered the same issue in My Time Registration? There has been a fix created in IFSAPP10 UPD10(bug fix - 156196). This bug fix has corrected an issue in Grid View in My Time Registration where the project transactions were not shown when using grid view.The root cause for the issue has been that the Grid view to Project Transactions window will show the records if the company of the transaction matches the context of the Company context in Project Transactions page.If other users also get this error and since you are in UPD10 which means the bug is already applied, you may report a case to IFS Support to resolve this. Thanks and Best RegardsKalpa.

5
ADDMARIAE
Superhero (Partner)
2 years ago
S
Hero (Partner)
Sujeet SaxenaHero (Partner)
asked in HCM (Human Capital Management, Payroll)

Aurena Grid View not working for Time Registration

Hi @Sujeet Saxena , If you are talking about the project transactions in time registration, then this might be helpful. It looks like that a missing permission to the PRJREP_TIMMAN database object caused the problem.   Kind Regards,Kalpa.

5
ADDMARIAE
Superhero (Partner)
2 years ago
N
Hero
Nagah.khaledHero
asked in Finance (Financials)

customer statement in details

Hi @Nagah.khaled , You can use customer transaction report from Order Report to view these information. Below is one of the reports I have taken.   You can choose the customer and get the report accordingly. I hope this will help you. Kind Regards,Kalpa.

4
N
Hero
2 years ago
N
Hero
Nagah.khaledHero
asked in Finance (Financials)

the user group is not connected to period with the date in company 901

Hi @Nagah.khaled, Please make AC or GA as the default user group and approve again. It might solve the issue. Kind Regards,Kalpa.

2
N
Hero
2 years ago
N
Hero
Nagah.khaledHero
asked in Finance (Financials)

error in manual supplier invoice print

Hi @Nagah.khaled , A similar error has reported earlier. Please try this and see if it works. According to the case, It seems like the report is waiting so long because it tries to find a default printer assigned. If it’s similar to your case, could you please modify the layout and remove this default printer? You can set “No Printer” from the printer options. It will allow you to render the report much sooner.  Kind Regards,Kalpa.

2
N
Hero
2 years ago
mabrpl
Sidekick
mabrplSidekick
asked in Finance (Financials)

"Group Tax ID Number" which localization contians this parameter

Hi @mabrpl, If you have access to the APPS10RnD GET TEST CMB environment. I can provide you an example supplier which have a group tax ID number. Kind Regards,Kalpa.

5
mabrpl
Sidekick
2 years ago

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