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the user group is not connected to period with the date in company 901

  • September 27, 2021
  • 2 replies
  • 789 views

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user created mixed payment and he is unable to approve it system generated this error

(the user group is not connected to period with the date in company 901)

the mixed payment contains 3 companies 101,111 and 901

I checked the user profile , he is linked to user groups AC & GA.

both the user groups created for the accounting period 9-2021.

in the voucher type N, user groups already there.

what shall i do ?

 

 

 

Best answer by Nagah.khaled

the error was actually in voucher type series.

i created the voucher type series for sep-2021 and linked the user groups to it.

it is working fine now.

This topic has been closed for replies.

2 replies

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  • Hero (Employee)
  • 49 replies
  • September 27, 2021

Hi @Nagah.khaled,

 

Please make AC or GA as the default user group and approve again. It might solve the issue.

 

Kind Regards,

Kalpa.


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  • Author
  • Hero
  • 110 replies
  • Answer
  • September 27, 2021

the error was actually in voucher type series.

i created the voucher type series for sep-2021 and linked the user groups to it.

it is working fine now.