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customer 900220 doesn't exist in company 102 in invoice module

  • November 4, 2021
  • 4 replies
  • 190 views

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user try to create manual customer invoice for customer 100220 and we need to record unbilled value.

system generated the mentioned error.

please advise

Best answer by Kalpa Veranga

Hi @Nagah.khaled ,

 

You need to go to Customer window > invoice tab. In there you have to add your company and details.

Kind Regards,

Kalpa.

This topic has been closed for replies.

4 replies

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  • Hero (Employee)
  • 49 replies
  • Answer
  • November 4, 2021

Hi @Nagah.khaled ,

 

You need to go to Customer window > invoice tab. In there you have to add your company and details.

Kind Regards,

Kalpa.


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  • Author
  • Hero
  • 110 replies
  • November 4, 2021

company already recorded for that customer !


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  • Hero (Employee)
  • 49 replies
  • November 4, 2021

Hi @Nagah.khaled ,

 

Your error message saying the customer is “900220”. But in your explanation you mentioned another customer “100220”. Please see whether company 102 connected to “900220” customer.

 

Kind Regards,

Kalpa.


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  • Author
  • Hero
  • 110 replies
  • November 4, 2021

sorry i found the issue it was type of customization