Replies posted by reimccabe

19 Replies

hmccabeSidekick (Customer)

Sum and Counts in Table Views in Cloud

Hello from another McCabe :) this feature is in wide use in Apps10 at my company. People will be really disappointed if they can’t show sums of MRB cases, PO lines, etc. anymore. I’m not familiar with page designer, but that doesn’t sound like something you’d grant to business users? Are there any plans to add this functionality back?Mary

2 months ago

RMaassenDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

An item with the same key has already been added.

Hi @Manulak, I happened to see your post and I just had this problem this morning in our dev environment, where we are testing UPD20. It did not happen in a quick report however, it happened when I tried to search for one PO. After several minutes of processing, I got the error so it appears to be a timeout error sometimes. I just tried out a SQL quick report in dev and that worked fine. I’ve had no recent reports of the problem in prod. Anything else you’d recommend testing?

5 months ago

reimccabeDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Unpredicted application error in time card day

Hi, we’re going to apply UPD20 and I saw this bug 166205 that’s in the TIMREP component. The title is the same as the error. @Roy Almeida can you provide the full details of the bug ID? I still can’t reproduce it so I can’t really test it but thought this looked promising.

7 months ago

reimccabeDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Unpredicted application error in time card day

OK, thanks for letting me know. We have to fix these problems same day so waiting to recalculate isn’t an option. I’ll keep an eye out for timecards in a state of closed.

7 months ago

reimccabeDo Gooder (Customer)

asked in Supply Chain

MS level 1 part last run date

I didn’t realize that was new for Apps10, thanks for the explanation!

10 months ago

reimccabeDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Unpredicted application error in time card day

Hi, this error recurred today under different circumstances. An employee had clocked in and out normally on 6/19 and got the “unpredicted IFS application error” on the interval tab. No deviation day was involved. The result tab was blank and the calc status closed. Recalculating did not help. In the end I asked the supervisor to add the result manually and that changed the calc status to Completed and he was able to authorize. The error is still there on the interval tab. So it could not figure out how to calculate a result for some reason. @ArturasVit you mentioned you had created a case, did anything come of that?Mary

7 months ago

reimccabeDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Unpredicted application error in time card day

Hi Roy, all of our person resources were added automatically by the Apps10 upgrade and we never modified them. We don’t use the calendar feature at all, so that did not cause our issue.@ArturasVit On the original error we had, the user did have a deviation day too so that could very well be connected. The issue has not recurred for us as far as I know.

7 months ago

reimccabeDo Gooder (Customer)

asked in Finance (Financials)

Undoing write-off supplier invoice

Hi Narmada, thanks for the reply. The invoices in question are quite old and in state PaidPosted and so cancelling is not an option. I think your second option is what AP was proposing to do, but I’ll check on that.

1 year ago

reimccabeDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Unpredicted application error in time card day

Arturas, we do not have a solution but as far as I know it has not recurred and I couldn’t reproduce it. We are getting UPD17 so hopefully that provides more stability.

7 months ago

reimccabeDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Unpredicted application error in time card day

Hi Lasanthi, we are not in the habit of adding deviation days ahead of time, and normally it’s not practical because they don’t know for example that they are going to work through lunch that day. Our hourly employees are required to use time clock, so would not be adding their hours manually either. We’ve had no other instances of this that I’m aware of. If it happens again I’ll update the post, or create a case. Mary

7 months ago

reimccabeDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Unpredicted application error in time card day

Hello, no I never heard back from IFS on this. I didn’t create a case because I couldn’t reproduce it. As far as I know, it only happened once. The employee had forgotten to punch out so the out-clocking was added manually, then the deviation day added and the error came up. We ended up removing the deviation day and adjusting the result tab manually to put the lunch break back. Let me know if you are able to reproduce it.

7 months ago

jhooperyanSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Logging into Aurena with app owner when use ADFS user authentication

Hi Himasha, I am investigating using SSO for our company. We are on Apps10 update 7 and currently use database logon. We have users on two network domains: one shop floor domain with no access to the web and one for the business users that is not restricted. There are no plans to merge them. I would like to enable SSO just for the business users but was told it’s all or nothing and they all have to be on the same domain. Do I understand your last comment correctly that we can set an authentication method per user in IFS Cloud? I had the same question about how to logon with IFSAPP. if you use SSO and have no logon promprt.Thanks!

2 years ago

reimccabeDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

List of tasks performed by Light Cleanup

Hello JGOTA, thanks for the quick response! I am actually not a technical person but I think I see what it’s doing: you can have different deletion intervals set for jobs in state “ready” vs. error and warning and this is based on the system parameters. The background jobs are currently getting cleared in PROD as expected but I was wondering if it is Light Cleanup that is doing it and it appears it is. I think the job “background job cleanup” that we have scheduled is obsolete and we can disable it. I’ll test it first.I’m not interested in changing code, I just wanted a better list of what all light cleanup does and this answers part of that.Mary

2 years ago

Phil LamertonSuperhero (Employee)

published in Announcements

URGENT BULLETIN - IFS Advisory: IFS Products, Services and Log4j - CVE-2021-44228URGENT BULLETIN

Hello, will each company on Apps10 have to request the patch individually when it’s available? And I’m assuming the same rules apply where you have to install patches in sequence? I have one I’m testing now.Mary McCabe

1952274

2 years ago

RMaassenDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

An item with the same key has already been added.

Hi Vishan, is there any way to associate my IFS case with this customer’s? Since our issues are practically identical any solution you provide will likely work for us too. Please contact me directly at mary.mccabe@howmet.com or through my case if you have any tips/feedback. Our users are very frustrated.

5 months ago

RMaassenDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

An item with the same key has already been added.

Hello, we are having the exact same issues as described by Mr. Maassen with intermittent slowness/start page not refreshing and the exact same error message sometimes “An item with the same key has already been added..” Was there ever any resolution? We are on Apps10 update 7 so should have received the patch Chandana referenced in his post but I don’t think our issues are related to custom menus. Our IFS case is G2237853. Mary

5 months ago

reimccabeDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

"Reauthentication failed. The Application will shutdown" error.

Oh wait-we’re not SSO. We have the standard login.

3 years ago

reimccabeDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

"Reauthentication failed. The Application will shutdown" error.

Thank you, Yasas! Our DBA was looking for where to set this because it’s not in the expected location. I’ll send him these notes and hopefully we can avoid this in future.

3 years ago

reimccabeDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Search available fields in configure search dialog

OK, I’ll do that. Thanks.

3 years ago

Replies posted by reimccabe

URGENT BULLETIN - IFS Advisory: IFS Products, Services and Log4j - ​CVE-2021-44228URGENT BULLETIN

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URGENT BULLETIN - IFS Advisory: IFS Products, Services and Log4j - CVE-2021-44228URGENT BULLETIN