hiPushed Entities trigger is not launched after cache Initialization Regards
Cloud version : 22.2.8.20230509084539.0no error found in Solution Manager/Mobile Apps/Logs and Queues/Logs
hi @Alexander Heinze Is it posssible to use preventive maintenance with Next-Generation Service Managementbecause PM action generate workorder/worktask. is there a way to generated periically service task ?Preventive maintenance could be processed using : Recurring service ? Regards
thanksRegards
hi @Alexander Heinze Next-Generation Service Management cannot be used with mobile application ? MWO use Worktask and assignment, can be used with Request task in request Service work ? Which mobile solution exists with Next-Generation Service Management ? Regards
hi @Alexander Heinze Thank you very much for your publications
thanks
it is a permission issue. I’ve just allowed the user to delete connection and it worksRegards
Hi MatiasThanks for your answerI have an other issue about document attached to a workorderTo detach a document from workorder , i need to have admin right to the document ? with Edit Right is not possible ! but with a document attached to a Part. I can detach it even if i have edit acces onlyDo you have an explanation ? how to allow a user with edit acces to detach a document from a workorder ? Thanks Regards
Hi The customer finish the workorder but want to reopen it because he forgot to enter some information . My customer have one work task per workorder he would like to repoen worktask automatically when it reopen the workorder. That not possible.
Hi,The customer do it frequently because it is free and then change to become chargeableRegards
Hi,finance configration missing to flow back cost & Revenue to the activity using direct issue (workorder connected to an activity)Regards
Thanks for you answer. waiting 23R2 :if i want the cost/revenue to go back to the a activity linked to the workorder, i user new material in techncian Portal . ( A materiel demande is created. then I set Supply code to order stock . then the cost appear in the activity. then I change supply code to invent order (to use standard inventory) Then the cost/revenue go back to the activity connected to the workorderafter 23R2 . direct issue will go back cost / revenue to the activity even if i use Standard inventory and workorder connected to an activity) Is that right ? Best Regards
thanks for your AnswerRegards
Hi MathiasWhat do you mean by “Moved to framework section.”Regards
Only available in 23R1. Reserve several lines in one click ?
Hi,Sorry not clear for meThanks
Thanks, Regards
Thanks
hiI don’t have this option (i’m on 21r2). It it available on 22r1 or more ? version Best regards
Hi The cost comes from inventory part unit cost. It is not calculed for non-inventory Part regards
Thanks a lot
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