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reopen several workorder at once

  • September 13, 2023
  • 7 replies
  • 115 views

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hi,

its not possible to reopen several workorder at once. IFS allows to reopen one by one

how could it be possible to reopen several workorder at once ?

 

 

Best answer by Mathias Dahl

That sounds like something a custom event can do for you.

7 replies

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  • Do Gooder (Employee)
  • September 19, 2023

Hi,
Yes, this seems not possible.

Is it frequently done, like reopening several work orders at a time?

Regards,
Daniel

 


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  • Author
  • Sidekick (Partner)
  • September 19, 2023

Hi,

The customer do it frequently because it is free and then change to become chargeable

Regards


Mathias Dahl
Superhero (Employee)
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  • Superhero (Employee)
  • November 8, 2023

Hi,

The customer do it frequently because it is free and then change to become chargeable

Regards

Sorry that I'm a bit slow, but what does that mean in the context of historical work orders?


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  • Author
  • Sidekick (Partner)
  • November 8, 2023

Hi 

The customer finish the workorder but want to reopen it because he forgot to enter some information . My customer have one work task per workorder he would like to repoen worktask automatically when it reopen the workorder. That not possible.

 


Mathias Dahl
Superhero (Employee)
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  • Superhero (Employee)
  • Answer
  • November 8, 2023

That sounds like something a custom event can do for you.


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  • Author
  • Sidekick (Partner)
  • November 9, 2023

Hi Matias

Thanks for your answer

I have an other issue about document attached to a workorder

To detach a document from workorder , i need to have admin right to the document ? 
with Edit Right is not possible ! 
 

but with a document attached to a Part. I can detach it even if i have edit acces only

Do you have an explanation ? how to allow a user with edit acces to detach a document from a workorder ?

 

Thanks Regards 


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  • Author
  • Sidekick (Partner)
  • November 9, 2023

it is a permission issue. I’ve just allowed the user to delete connection and it works

Regards