- - Knowledge base
Product Updates
Events
Groups
Feedback

Community
Search

Replies posted by Marcel.Ausan

521 Replies

Newest first

Oldest first

Timmermans RoelHero (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Customer Order - Connected Work Order no longer visible after 'Release' of WO

@Timmermans Roel OK, I didn’t pay attention to the latest screenshot 😶. I just did a quick debugging and it appears that the function that checks if WOs are connected to CO is just looking for the statuses: FAULTREPORT | WORKREQUEST | OBSERVED | UNDERPREPARATION | PREPARED.So, this behavior seems to be on purpose, but I’ve no idea why they would exclude other statuses like RELEASED | REPORTED | WORKDONE and so on.Maybe something to ask IFS R&D via a support ticket? Below is the PL/SQL function that evaluates if the button should be shown or not.Active_Work_Order_Util_API.Ser_Request_Exist_For_Cust_Ord(order_no_, NULL, NULL, NULL, 'TRUE')FUNCTION Ser_Request_Exist_For_Cust_Ord( cust_order_no_ IN VARCHAR2, cust_order_line_no_ IN VARCHAR2 DEFAULT NULL, cust_order_rel_no_ IN VARCHAR2 DEFAULT NULL, cust_order_line_item_no_ IN NUMBER DEFAULT NULL, connected_work_orders_ IN VARCHAR2 DEFAULT 'FALSE') RETURN BOOLEANIS CURSOR get_wos_ IS SEL

Timmermans RoelHero (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Customer Order - Connected Work Order no longer visible after 'Release' of WO

@Timmermans Roel this is a bug and seems to have been solved in 23.1.5. Please check below post for more details:Connected Work Orders | IFS Community

Frank HDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Cloud Functional Object

@Frank H normally the mch_code is a free text field so that users could define their own values.However at DB level, there’s a DB sequence EQUIPMENT_OBJECT_SEQ which is global (across all sites) and shared between serial objects and functional objects. This sequence is increased everytime a new FO or Serial Object is created and the value is stored in Equipment_Object_Seq field in the equipment_object_tab table.What you could do is the following:custom event on creation of new FO to get EQUIPMENT_OBJECT_SEQ.currval + 1 and modify the mch_code with the number that you get by colling the sequence +1 modification: create your own DB sequence modify the Equipment_Object_API.New to take the next number from your own defined sequence and put it in the mch_code field. You would need quite a bit of IFS technical knowledge to pull off any of these options.

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Sales part object dose not exist

@Patanm a prerequisite for creating a sales part cross ref you need a customer linked with the correct company + a sales part defined in the correct site. Then you shouldn’t have any issues in creating the sales part cross ref.

rcruzSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Quick Report - SQL expression is wrong

@rcruz could it be related to IFSGFT schema? Normally the views that you are using are owned by IFSAPP schema. Could you try to replace IFSGFT with IFSAPP?

LinkSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Background job error message "Oracle process was killed"

@Link you could also check the below post where @durette goes into more details on when such scenarios might happen: Background Job Killed by Light Cleanup Job | IFS Community

Emre.IFSDo Gooder

asked in Getting Started with IFS

Inventory Part In Stock

@Emre.IFS stock visibility is at site level. So if your user has access to a site, then they can see the stock in all locations. What you could do is setup some Part Availability Control that would block reservation/issue of material. Then you could assign this Availability Control to your Locations and thus even if the users could see the stock, they couldn’t reserve/use the qty.

LinkSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Background job error message "Oracle process was killed"

@Link as far as I know the only way to set the background jobs as excluded from cleanup is manually. Anyways I think Exclude from Cleanup is not what you’re looking fore here as that one can be set only after the job has run (in order to do more analysis on it).Could you check in the Background Jobs which job was running at 22.04.2204 08:04? See what the documentation says:The Light Cleanup process will remove Background Jobs in state Ready, Warning and Error unless they are marked to be excluded from cleanup. Each state has their own time limit for how long they should be kept before cleaned. This is set by the system parameters. To change the cleanup interval, change the interval for the " Cleanup age limit in days for completed background jobs ", " Cleanup age limit in days for background jobs with warning " and " Cleanup age limit in days for background jobs with errors ". The only way to remove a job marked to be excluded from cleanup, is to remove it manually. Background Jobs - T

LES kenDo Gooder (Customer)

asked in Supply Chain

Required tax code

@LES ken difficult to say without knowing more on what type of opertaions are on the Shop Order. I would anyways venture a guess :).Probably the shop order contains an outside processing operation and the system tries to create a Purchase Req / PO for the supplier? → Probably there’s no default tax code on the Supplier for Purchase Part of that specific outside processing material? And since you have the supplier tax code validation enabled at company level you’re getting the error.Anyways the error message comes from the Company setup → Supplier Tax Code Validation

LinkSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Background job error message "Oracle process was killed"

@Link Exclude from Cleanup is a command that should be available in RMB → Exclude from Cleanup. In IFS Cloud, it’s a command button visible: To further analyze this, you may wanna look at the application message id and check what that was → maybe some integration message and the 3rd party system took too long to respond and accept the message?Take the message ID from the arguments field and check it out.

ManilkaPDo Gooder (Customer)

asked in Finance (Financials)

Fixed Asset with incorrect Acquisition Date

@ManilkaP what you could do is the following:→ rollback depreciation→ deactivate fixed asset object→ activate fixed asset object → in the activate FA Object window you have the possibility to change the Activation Date There’s no need to create a new FA Object.

rickdxtDo Gooder

posted in Getting Started with IFS

SharePoint Groups and Sites

@rickdxt this is a community for IFS ERP. I’m afraid that asking questions about Microsoft Sharepoint product will likely get no answers here.

audreySDo Gooder (Partner)

posted in Supply Chain

Use default buyer supplier ( Purchase Requisition )

I just did a quick test to confirm that it’s a bug in 23R2 as well. It doesn’t matter for which version the bug is opened. R&D will usually fix it in all supported RUs (23R2 / 23R1 / 22R2 / 22R1).

PatanmDo Gooder (Customer)

asked in Supply Chain

When updating wanted delivery date IFS not updating shipment as wanted delivery date

@Patanm after you do any change to the calendar you also need to generate it again. RMB → Regenerate calendar. Only after calendar generation the dates would change → hence the big warning 😁

audreySDo Gooder (Partner)

posted in Supply Chain

Use default buyer supplier ( Purchase Requisition )

@audreyS just submit a ticket to IFS Support on behalf of your customer. IFS Support will take this with R&D and will give you feedback once it will be fixed in a higher release update.

ronhuHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

manually create a picking list

@ronhu as far as I know a picklist is created after you have qty reserved. So you would need reservations before being able to create a picklist.I’m curious, what would be the usecase to create picklists manually or bu excel upload?

wilmichelleDo Gooder (Customer)

asked in Distribution (CRM, Commerce)

Instant Invoice Multiple Tax Lines breakdown

@wilmichelle when I print an instant invoice I can see that the different tax codes/rates are printed below the total tax section. I didn’t do any special setup for this. Tax breakdown is printed in standard layout. Are you sure that there are no changes that your IT did to hide the tax breakdown?

Romain_SNPDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Ifs report designer

@Romain_SNP OK, then if I understood correctly you would need to combine and and or conditions to make this work. I believe this is what you would need to use in the Visible condition field only:tns:CUSTOMER_ORDER_IVC_REP/tns:INVOICE_TYPE ='CUSTORDDEB' or ( tns:CUSTOMER_ORDER_IVC_REP/tns:INVOICE_TYPE ='CUSTORDCRE' and tns:CUSTOMER_ORDER_IVC_REP/tns:INVOICE_LINE_TYPES/tns:INVOICE_LINE_TYPE/tns:INVOICE_LINES/tns:INVOICE_LINE/tns:CF_CHARGE_AMOUNT>0) Let me know how it goes. If required we could get on a call to better understand what you are trying to achieve.

audreySDo Gooder (Partner)

posted in Supply Chain

Use default buyer supplier ( Purchase Requisition )

@audreyS I’m using IFS Cloud 23.2.2 and that functionality - ‘Use default Buyer from Supplier’ doesn’t work. When the PO is created it’s fetching the default buyer setup at user level (Sites per User) instead of the Buyer from Supplier/Purchase tab.I guess this would need to be addressed by IFS Support. It’s a bug in my opinion.

PatanmDo Gooder (Customer)

asked in Supply Chain

When updating wanted delivery date IFS not updating shipment as wanted delivery date

@Patanm this has nothing top do with accounting periods and it has everything to do with how the distribution calendar from Site level is setup. If I were to guess I would say your distribution calendar has an end date 31.12.2025. You would need to modify the end date and then regenerate the calendar.Check which calendar is setup at site level: Check the end date of the Distribution calendar (* in my case). If needed extend the End Date and Generate Calendar:

Romain_SNPDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Ifs report designer

@Romain_SNP I see that field already has a condition to show the field only if the invoice is a Credit Invoice. Normally amount fields are with minus ‘-’ in case of Credit Invoices. Anyways, if you wanna hide the field you should leave the existing condition in place and add :and tns:CUSTOMER_ORDER_IVC_REP/tns:INVOICE_LINE_TYPES/tns:INVOICE_LINE_TYPE/tns:CHARGE_GROUPS/tns:CHARGE_GROUP/tns:CHARGE_TYPE_ITEMS/tns:CHARGE_TYPE_ITEM/tns:CHARGE_AMOUNT > 0

emmanilssonDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Supplier contact erases when changing the Delivery adress

@emmanilsson in the screenshots that you shared, I see that the communication Method and Contact are both linked to Supplier Address Id 1. If you changed the PO address id from 1 to something else, then that’s the reason why the supplier contact disappeared.Supplier contact in PO can be either a Comm Method or a real Supplier Contact. Sorry if I didn’t understand the issue that you’re facing.

andrei.borromeoDo Gooder (Customer)

asked in Finance (Financials)

Manual POC

@andrei.borromeo could you provide more details on the situation you are facing? Maybe this way we could guide you towards a piece of functionality that could be helpful. “Manual POC” doesn’t ring any bells (at least for me).

anil2343Do Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

How to add an approval tamplate to order quatation approval

@anil2343 have you tried the steps in the attached doc?

Nimesh.ArachchigeDo Gooder (Partner)

asked in Supply Chain

Scrappage Limit

@Nimesh.Arachchige there’s also an idea submitted for this feature. Give your upvote if you think this is something that must be built within the tool.Scrapping approval flow | IFS Community

1
2
3
4
...
21

Page 1 / 21

Badges

KrisBrmmlhas earned the badge 5th Topic
Udara Hasanthahas earned the badge 1st Topic
Dimuthu Madhushanhas earned the badge 5th Answer
DSL_Emhas earned the badge 5th Reply
nrodney8has earned the badge 1st Topic

Show all badges

Powered by Gainsight

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Login as an IFS Employee

or

Username (Do not use your email as a username.) *

Email Address (Use your work email address.) *

Name *

Company *

Account Number

(Private)

Only you and moderators can see this information

Job Title *

Member Type *

IFS Employee IFS Partner IFS Customer Just Visiting

Products Used

(Private)

Only you and moderators can see this information

IFS Cloud IFS Applications FSM PSO Maintenix Fleet Planner Alliance FieldCentrix assyst MWM Other

Country

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Login as an IFS Employee

or

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK