Hi @VPADABERG, We are aware of an issue with the portal which is currently being investigated. I have emailed you via the Guide Me Team.I will let you know by email as soon as this is resolved.Kind regards,Azelle
You might find the answers in the Technical Documentation here:https://docs.ifs.com/techdocs/23r1/
Hi Sönke,Apologies, but I still cannot find your company name - unfortunately 83019 is not a valid customer number.Can I please check what ‘CB’ stands for?Do you have the name of your IFS Account Manager - that could help me locate your details.Kind regards,Azelle
Hi Sönke,I will be happy to try to help!On checking our system, I cannot find the name of your company (nako naturals GmbH) registered with IFS.Could your company be registered under another name?If you could provide me with your company’s CID (customer Identifier, or customer number), I can look into this further.Kind regards,Azelle
Hi GaryP,Please find the answers to your questions below:I would like to know where I can find a roadmap that shows me the releases in between please?Please refer to this article on the IFS Community which provides a list of the release schedules for IFS Cloud:How do I get the information re: what is fixed in each version?For each Service Update in the article above, you can click on the link to download the Release Notes, which provides a spreadsheet containing a list of fixes. You can also find IFS Cloud Release notes on this page: https://community.ifs.com/ifs-cloud-version-updates-197 To find out what is fixed in each version, please use the
Hi Artur,I have contacted a colleague within IFS who I hope will be able to help with this question.Kind regards,Azelle
Hi Varuni,As you have not had any replies to your question yet, I would suggest raising a case via the IFS Customer Support portal: https://support.ifs.com/csm.Kind regards,Azelle
Hi Manali, Please ‘Open a Case’ via the IFS Customer Support portal: https://support.ifs.com/csm This will ensure that the your issue is investigated by the Cloud Team, who have the expertise to advise on the error you are getting.
Hi Biby, there is no limit to the number of support portal user accounts a customer can request. This applies to customers on any type of product.
Personally I would nominate @KristenGastaldo for the title of ‘Ultimate Super Hero’ (if there was such a title) for making all this possible, and also for responding incredibly quickly and positively to any comments or suggestions about how to improve the IFS Community. She really is a super star!
Thanks very much Bandula, I have passed this on to my customer.
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