UPDATE: It looks like there was a restriction where the admin could not delete the note if you are not the user who wrote the note. The reasoning we were thinking was maybe for referential integrity, but we were hoping instead of tying the notes to a username it would tie to a person object so we can delete and reclaim usernames. Looking in the SQL API code it looked like at one point it could be done but now it cannot. A note is we are on UPD14 so maybe it is solved in a future update. Our solution will be to try a data correction on this table and tie it to a generic account so that the notes are no longer tied to the terminated user account but a generic or system account.
Correct, the user is not deleted. Also here is the debug, where would I see which event it is tied to?
Thanks! This is in user details. I went in and disconnected the person object, removed all sites, permissions, and etc. But when I click “delete” I get the below message:
Thanks!!!
Thanks! that was it, we are cleaning up usernames and yes that user account I couldn’t remove because I couldn’t remove the site because of that write-off code.
Did you check the Employee connection to the Company? Unfortunately I did and he was expired within User by Company. though Deleting the user ID on the person object did the trick. thanks!
Hi @jbarrios , On the person record there is a field called User ID. You’ll need to remove the user from here before you can delete the user record. User ID on Person RecordRegards, William Klotz Thanks!!!! that did it and allowed me to delete.
This SOOOOO helped me too! What is best practice for PM time periods people are putting out? a year or 5 years? We have a bunch of PM’s that we do all the time.
In my specific case the Employee Object already existed and was connected to the company, but because they previously worked with the company and were terminated, when they came back the employee object which still existed had all the connections in company but had a date in the “Expired Date” field so it meant the employee object couldn’t be used as it was expired thus I got my error. By clearing that field, it removed the Expired status of the employee thus allowing me to connect the Employee object to the person group in Resource Navigator. My issue is all solved. Thanks all for the help!
Thanks that helps! The issue was the person left the company and came back again so looking there, they were in the company but their expiration date needed to be removed:
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