Payment Format ‘Contra’ is selected as ‘Use as Customer Repayment’ But isn’t available as a payment method
Hello @SMcLees Did you try customer offset proposal with write-off option? You can bulk write off single items. I would recommend setting up write off limit per user before starting the process. Say that you want to write off up to 1 USD. Then set write off limit 1 USD for the user. This will let system warn you if there isa transaction with higher value than 1 USD and not let you proceed with approval of proposal. HiI don’t think my example would pull into an offset proposal? in this we have received £6,000 over 3 payments, so I have to amend one of these to match the invoice value - this is when the 3rd and 4th digit balance is left Payment £1,000Payment £2,000Payment £3,000Invoice £5,123.4567 Amending line 3 to £2,123.45 to match and clear invoice leaves 0.0067 as a outstanding value on account The offset proposal would only work if we had received for example £5,123.45 over the 3 payments? Or am I missing something?
Hi, My bad. Good question. You could change the customer record. The reprint modified process retrieves revised data from the customer (for certain data) and the customer order for other data such as document text. The process assumes you misspelled a name / address / similar for example 101 South Street, should have been 1001 South Avenue. Best regards, Thomas Just for clarity, if I change this field in customer order, it will allow me to reprint modify with new delivery address. Will there be anything else affected by this change?
Hi, Yes, you can. But in a different way. You cannot change the delivery address ID on the invoice, but you can change the information within the address, and other data (for example customer name). The reprint modified option will essentially recreate a set of the invoice data when printing, certain data such as document text, address data, names for example are fetched again during the invoice print process. Reprint original maintains that original data. In the below example, I changed the customer's name and address (added revised) then used the reprint modified. As you can see the data on the invoice changed. This is just a small snip of the invoice print out. If you change the invoice you should follow up and add notes to the order, regarding what was changed and why. Best regards, Thomas Where do I change the information for it to be updated when I select reprint modified?
all resolved now, when I revisited this I was able to reverse the offset. Maybe a glitch when I first looked
Use Rollback complete payment option. Is there a reason why that option wouldn’t be available? I can see it available for Offsets processed this current period, but I am trying to cancel one from a previous period/FY?
Sorry, Did I say a partial rollback? I have a supplier offset which has matched invoices with a SUPOA. It now looks like these were incorrect and I would like to match correctly to reconcile the account, but I cannot see anywhere that I can unmatch the offset to leave the SUPOA and invoices open
Above is screenshots of the full process and details of the Payment format being used
Are you able to edit the folder properties in windows (so users do not have edit permissions)? If I can’t then I am sure one of the IT administrators wouldWhat setting do we need to apply to allow Files to be saved there from IFS but not be amended by anyone once in there?
The folder can’t be read-only AND still be open to allow IFS to write to it. You should be able to set the permissions on the folder itself though that make it clear that individuals outside the IFS system connection do not have access to the folder to modify the files. You would give them read-only access. This should still be an auditable trail that reliably shows the files transferred can’t be changed on that folder. Any links or tips on how to make the folder secure that only files that are created in IFS can be saved there and no-one has external access to amend?
Hey, Steve - do you mean a ‘decoder ring’ of standard bank transaction codes or the bank statement template? No, it was more if we have particular payments then they are posted to specific GL code, tax code etc If for example we made a payment relating to business rates, that we were going to process as Direct Cash….is there a a template I could create that when I open a new mixed payment then fields such as GL code/site/tax code etc to ensure that we process correctly - rather than having an external not of where this should be posted to
Hi @Link No, What I'm looking for is the option to set up a Supplier Invoice Template but not have it as supplier specific. There a few invoices we receive from potentially different supplier that need to be processed in a specific way, can I set up one template for them all?
Trying to test this out, but getting an error on the report code - is there somewhere I can get info on the correct set up for this process
Hello, I am not sure if there is any automation available out-of-the-box. My current company using following customer reimbursement process - Once invoice is posted, posting is converted into project cost transaction using “forward supplier invoice” option. Then project transactions are reimbursed to the customer using project invoicing feature. I am not sure if this process can be automated e.g. using custom event process. Perhaps it would be possible. Hi, thanks for this. I am unfamiliar with the ‘Forward Supplier Invoice’ process. How does this work, and how does the cost from supplier invoice that we pay get passed onto a specific customer?
Hello, What is your account 1900? Is it used in PP10 posting type? If yes, please check if PP10 is set on all code parts required for this account. It is used in PP10, how do I check this is set up correctly? How should it look?
Further update. We have found a fix for this, by using the ‘Match receipts’ in the RMB dropdown which showed the receipts as available to match Just doesn’t explain why they wouldn’t pull through to the posting proposal screen
Thanks for this. Where would I find that information? The receipts appeared to be attached to another invoice previously, they were then deleted from a posting proposal and are now unavailable anywhere else (to best of our visibilty/knowledge)
Hi Both, @IRituma @Shehan Almeida Thanks for the reply. My question is different to the set up of a One-Time Supplier ledger (which we now have). This is in relation to an invoice which is registered against a supplier we have set up as a regular and ongoing supplier. If the invoice is in PrelPosted state, then in the Posting Proposal screen we have an option on RMB menu to access and add One Time Specific Information. Why would this be need and what would it be used for if the invoice is being processed against an ongoing supplier?
Thanks for your reply My question wasn’t so much as copying existing details to make the setting up quicker, but was there a way that any employee could submit a request through IFS for a new supplier set up and have it checked and approved in system, rather than the process we have now of completing a word document with details, having that signed off and then the details being entered again on to IFS from the word document
Hi @SMcLees, Also please check whether closed date has been updated as well. Thanks & best regards, Buddhika I dont know how to bring up relevant receipt on this screen. The closed date is 11th June, but I can still match the other 3 lines
@SMcLees , in the Receipt window can you check the Invoiced Qty field result for the missing receipt id? Invoiced Qty is zero
Got it fixed, thanks everyone
Thanks for this. How doe I stop the multiple tax lines being the default for this supplier?
In either of the invoice entry screens, the tax code doesn’t populate
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