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Cancel Matching - Mixed payment

  • June 7, 2022
  • 4 replies
  • 441 views

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  • Sidekick (Customer)
  • 75 replies

when attempting to cancel the matching of a customer mixed payment then we have this error;

 

Wrong Requirements for account 1900.  Please check code part demands

 

Mixed payment cannot be cancelled as there is a supplier payment included that has been cancelled.

 

How can we rectify this and remove the allocation of this payment from customer account/invoices?

 

 

Best answer by Adam Bereda

Hi, Stephen
Please compare code part demands for account 1900 (as Pawel indicated above) in Account window - for all code parts marked as Mandatory you should have line in PP10 definition. 

4 replies

Hi,

Check Code Parts Demands for account 1900.

Maybe some code parts are mandatory , you can change it to Can , this may help.

Best Regards,

Pawel

 


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  • Hero (Customer)
  • 738 replies
  • June 8, 2022

Hello, 
What is your account 1900? Is it used in PP10 posting type?
If yes, please check if PP10 is set on all code parts required for this account.


Forum|alt.badge.img+9
  • Author
  • Sidekick (Customer)
  • 75 replies
  • June 8, 2022

Hello, 
What is your account 1900? Is it used in PP10 posting type?
If yes, please check if PP10 is set on all code parts required for this account.

It is used in PP10, how do I check this is set up correctly?  How should it look?


Forum|alt.badge.img+16
  • Hero (Customer)
  • 738 replies
  • Answer
  • June 8, 2022

Hi, Stephen
Please compare code part demands for account 1900 (as Pawel indicated above) in Account window - for all code parts marked as Mandatory you should have line in PP10 definition.