- - Knowledge base
Product Updates
Events
Groups
Feedback

Community
Search

Replies posted by Heshani Vidanapathirana

64 Replies

Newest first

Oldest first

IniNaadiJSidekick (Partner)

asked in Finance (Financials)

Work order- CSS Not posted

Hi @IniNaadiJ Kindly send us a screenshot of posting control setup for posting type T3 control type C54 code part A.best RegardsHeshani

NagarjunaDo Gooder (Partner)

asked in Finance (Financials)

Wrong account mapping

Hi @Nagarjuna It is not possible to correct a voucher which is in GL. You can use a Q voucher to transfer the balances to the correct account manually. Best RegardsHeshani

NagarjunaDo Gooder (Partner)

asked in Finance (Financials)

Wrong account mapping

Hi @Nagarjuna Are those vouchers already updated to General Ledger?

NagarjunaDo Gooder (Partner)

asked in Finance (Financials)

Wrong account mapping

Hi @Nagarjuna As per the above screenshot, “Salesman for Cust Order SG011” is connected to account 3110. That is the reason for the issue.If you do not want account 3110 for the posting type M30 via “Salesman for Cust Order SG011”, you have to delete it and define new line for “Salesman for Cust Order SG011” and connect account 3100.Please follow above steps and let me know whether you could resolve the issue.Best RegardsHeshani

NagarjunaDo Gooder (Partner)

asked in Finance (Financials)

Wrong account mapping

Hi @Nagarjuna Kindly check the posting type of the account 3110 in Customer Invoice Posting Analysis.And then go to the Posting Control windowCheck for the Posting TypePlease check whether the account of the posting type is 3110If yes, you have to define the same posting type in Posting Control window with account 3100Would it be possible for you to add a screenshot of the posting type in Posting Control window? then we can check it and guide you.Best RegardsHeshani

NagarjunaDo Gooder (Partner)

asked in Finance (Financials)

issue with customer invoice

@Nagarjuna May I know the customer invoice type? Is it a customer order invoice/ Manual Customer Invoice? or Instant Invoice? If It is a manual customer invoice, there is a RMB option called “Cancel Invoice” Best regardsHeshani

ronhuHero (Customer)

asked in Finance (Financials)

MMBID

Hi @ronhu It seems that the reported issue needs a deeper investigation. Please raise a case to IFS Support.Best regardsHeshani

ronhuHero (Customer)

asked in Finance (Financials)

MMBID

Hi @ronhu May I know the application version you are using? have you upgraded from an older version? Does the issue occur after upgrading to a new version of the application from an older version? Best regardsHeshani

ronhuHero (Customer)

asked in Finance (Financials)

MMBID

Hi @ronhu May I know the payment method/Payment format ID? Bets RegardsHeshani

Nagah.khaledHero

asked in Finance (Financials)

the Currency code is not valid in the currency rate for company 111 and currency type 1

Hi @Nagah.khaled It seems that this issue needs to be further investigated if currency code SAR had been defined in all the currency rates (as you mentioned). Therefore, please raise a case to IFS Support with all the information and a test plan with screenshots. Best RegardsHeshani

kimsiangDo Gooder (Customer)

asked in Finance (Financials)

Supplier Invoice (Error 20105: Object XXX has been existing accounting...)

Hi @kimsiang Fixed Assets tab in Company window is available from App 8 version onwards.Can you please raise a case to support as you are in App75 version?Please include all the information about the error with a test plan (& screenshots) to recreate the issue Best regardsHeshani

kimsiangDo Gooder (Customer)

asked in Finance (Financials)

Supplier Invoice (Error 20105: Object XXX has been existing accounting...)

Hi @kimsiang I’m sorry for the confusion. Fixed Assets tab is available in App10 version.I will check whether there is any setting for App75 version. Best RegardsHeshani

kimsiangDo Gooder (Customer)

asked in Finance (Financials)

Supplier Invoice (Error 20105: Object XXX has been existing accounting...)

Hi @kimsiang Please check whether you have not selected "Allow Multiple Acquisition Code String"in the Company/Fixed Assets tab. Due to that when system is trying to create multiple acquisition strings the error is raised.Please tick off "Allow Multiple Acquisition Code String" and check whether the issue is fixed. best regardsHeshani

asked in Finance (Financials)

Sending Customer Invoice

Hi @GayanD There is a RMB option in customer invoice window called ‘Send invoice’. If you click it, you can see below dialog box. You can select the media code through which you want to send the invoice. Hope this will help you. Best regardsHeshani

Nagah.khaledHero

asked in Finance (Financials)

Payment Terms 50% in advance

Hi @Nagah.khaled I’m not clear about what you meant by 50% in advance.you want an advance payment before creating the invoice? Best RegardsHeshani

NarmadaHero (Employee)

asked in Finance (Financials)

External Supplier Invoice upload

Hi @Narmada The external invoices are imported with invoice numbers,therefore the application is not allowing to have automatic series defined for external invoices. That is why you get that error. You have two options here;Remove the invoice number series from the invoice series Use another invoice series (without an invoice number series) for the external supplier invoices Best regardsHeshani

NarmadaHero (Employee)

asked in Finance (Financials)

External Supplier Invoice upload

Hi @Narmada Thank you for the info. Does the customer get an error when loading the external file or creating the external supplier invoice with the above mentioned parameters? Best regardsHeshani

NarmadaHero (Employee)

asked in Finance (Financials)

External Supplier Invoice upload

Hi @Narmada Do you mean invoice series without a number series?Like this Best regardsHeshani

Nagah.khaledHero

asked in Finance (Financials)

manual supplier invoice attachment error

Hi @Nagah.khaled Please restart the application and see whether you still get the error. If yes, please raise a case to IFS Support. Bets regardsHeshani

LauraRSidekick (Partner)

asked in Finance (Financials)

Currency Posting on Supplier Invoice

Hi @LauraR Do you get this error when final posting the supplier invoice?If so, please raise a case to IFS Support.Thanks & Best RegardsHeshani

GlendaTDo Gooder (Partner)

asked in Finance (Financials)

Manual supplier invoice date entry in Aurena

Hi @GlendaT You may raise a case to IFS Support if you still have the issue.Best RegardsHeshani

alicedc91Sidekick (Customer)

asked in Finance (Financials)

Download of Supplier Invoice

Hi @alicedc91 As Narmada suggested, you can use Supplier Invoices Analysis screen in Aurena.Either you can populate all records in the window and filter records by Supplier IDSelect the Supplier Invoices that you need to be download/export as shown in the below imageSelect “Export or Copy & Paste records” iconSelect the export method from the menuNow you can download/export the multiple supplier invoices to an excel Hope this information will help you.Best regardsHeshani

andrei.borromeoDo Gooder (Customer)

asked in Finance (Financials)

Depreciation Method for Remaining Value over Remaining Life

Hi @andrei.borromeo You can select any of the available depreciation method in the IFS application and define the estimated life as 8 months. Hope this will help you.Best regardsHeshani

ThakshilaSidekick (Partner)

asked in Finance (Financials)

Authorization Assigning Rule

You are welcome @Thakshila Best RegardsHeshani

ThakshilaSidekick (Partner)

asked in Finance (Financials)

Authorization Assigning Rule

Hi @Thakshila Is your invoice recipient added as an authorizer (not acknowledger) in your posting proposal after selecting “Invoice recipient as Acknowledger/Authorizer” check box in Authorization assigning rule?I have already informed you about the use of “Invoice recipient as Acknowledger/Authorizer” check box in my previous comment. Below is the help text for “Invoice recipient as Acknowledger/Authorizer” check box.“Invoice Recipient as Acknowledger/AuthorizerIf this check box is selected, the invoice recipient will be added as an authorizer or acknowledger (as applicable) of the posting proposal to which this rule is applied. When this check box is selected it will overrule the sequence defined in the Authorization Routing Rule.”Best regardsHeshani

1
2
3

Page 1 / 3

Badges

motionenergygelhas earned the badge 1st Topic
incasolhas earned the badge 1st Topic
toxicoffhas earned the badge 1st Topic
foottrooperhas earned the badge 1st Topic
leanbiomehas earned the badge 1st Topic

Show all badges

Powered by Gainsight

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Login as an IFS Employee

or

Username (Do not use your email as a username.) *

Email Address (Use your work email address.) *

Name *

Company *

Account Number

(Private)

Only you and moderators can see this information

Job Title *

Member Type *

IFS Employee IFS Partner IFS Customer Just Visiting

Products Used

(Private)

Only you and moderators can see this information

IFS Cloud IFS Applications FSM PSO Maintenix Fleet Planner Alliance FieldCentrix assyst MWM Other

Country

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Login as an IFS Employee

or

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK