Hi Team,If a customer is converting two Purchase Req Lines to a Purchase Order from the “Purchase Requisitions Lines” window, the expectation is that if the Supplier is the same for both PO Reqs that IFS would create a single Purchase Order with both lines.They are not always experiencing the Purchase Req Lines consolidating in this behavior. Sometimes when there are two Purchase Requisition Lines for the same Supplier it is creating two Purchase Orders instead of a single PO.Any thoughts why this might be?Thank you,Alex
Hi All,I’m working to better understand the fields and impact of the Supplier - “Contacts” & “Communication Methods” Question 1: What does the Communication Methods and Contacts help once set up… the only thing I can think of is:“Supplier Contact” field under the Tab “Purchase Address Info” which drive Emailing the Purchase Order, and Potentially the SRM Module if used. Question 2: What is the benefit of populating the following fields: Communication Method:Default per Method Default per Method and AddressContacts:Address Primary Address Secondary Supplier Primary Supplier SecondaryThank you,Alex
Hello All,I have set up a part as a Supplier Schedule. It is creating the Supplier Schedule correctly when I run MRP. I now have set up the part as a Master Scheduled part, but when I try to run the Master Schedule I get the following error. What might be the problem? See image below:
Hello,I have a customer that is curious if there is a method to leverage the “Approvals” in the CRM - Sales Process - “Action Steps”, and create the Approvals in such a way that a hierarchy can exist. For example: Line Manager approvals first, and then the Director approvals second.Their requirement reminds me of the Purchase Order/Req Authorizations functionality with the “Routing Steps”.For what its worth, they are running Apps 10 “Aurena” on Software Update 19. Thank you,Alex
Hi All,My customer has two sites and they both have examples where they buy from the same Supplier. In their scenario, they have different Supplier Contacts for the two Sites.This is a problem because they need to be sure to “Email” the Purchase Order to the correct contact. Which the Supplier Contact is driven from the field “Supplier Contact on the Supplier record. Question: How would someone set up different Supplier Contacts per Site and have the Purchase Order know which Email Address to send it to? Thank you,Alex
Hi All,Wondering if there are any idea how a customer could disable Condition Codes for Parts?I found that if I cycle count the on-hand balance to zero, I was then able to turn off “Lot Control”, but it still will not let me turn off “Condition Code” on the Inventory Part. Note: I also ran the “Clean-Up of Inventory” job, because I thought that was the problem, but that did not help. Any thoughts? Thank you,Alex
Hello, Is there a way to create a Sales Charge on a Customer Order but have it not create an Invoice. In this example, the Sales Charge is really just for Internal tracking purposes that should be charged to the Customer. My customers example is that they need to pay some very unique taxes on some products to the United States Govt, but this should not be charged to the end Customer. Note: IFS Cloud Environment. Thank you,Alex
Hi, Has anyone ever set up an Escalation Handling rule in IFS? My team has tried to set up an Escalation configuration that would dispatch a “Case” based on criteria but we can’t seem to get it to trigger. Any help would be greatly appreciated.Note: We really have yet to see a single Escalation Trigger work in action. A simple example of an Escalation Handling trigger in action may be enough to get us to the finish line.Thank you,Alex
Hello,I have set up everything required to send Supplier Schedules from an Internal Site and have that received as a Customer Schedule from another Internal Site. That is all working correctly.What I am having troubles with is my expectation of the “Default Supply Type” in the Inventory Part Planning Data window. I have set this to “Schedule”, which I was thinking if I created a Customer Order for my Sales Part on the Demand Site, it would then automatically add the lines to my created Purchase Order connected to my Supplier Schedule I set up.Instead, when I release the Customer Order, it simply creates a brand new Purchase Order and does not use the Purchase Order I connected to the Supplier Schedule for this part.Any thoughts? In summary, is there any connection from a Customer Order driving demand connected to Supplier Schedule?Thank you,Alex
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