@GlendaT Came across this today and wondering how the entertainment expense - expense control is defined in your setup.There may be a set up which reduces 97.5 GBP from the total (ex: May be the max limit for a guest is surpassed etc.) or may be another “payment” of 97.5 GBP is connected to the expense sheet.If it’s not the both cases, worth sending a case to R&D. @asmackenzie I assume your issue is sorted. :) Regards,Sahan
Hi @bldrayi , Were you able to sort this out? Best regards,Sahan
Hi @ashenfdo , Were you able to resolve this? Looking at the tags I assume you were referring 22r2. Best regards,Sahan
Machine learning service is not accessible. Please ensure that the Machine Learning Service is enabled before turning this option on. What to do , when like this error is coming in Quick expense reporter configuration. It is a separate service that must be started outside of IFS Cloud as part of the various pieces of the application. Your database administrator would know it, it isn’t a user setting. I was trying to figure out why you marked your own reply as the best answer if the problem isn’t solved? By mistake I click on best answer @CGMRUNAL I may be late here but just checking if this issue is sorted or set as resolved by mistake.@ShawnBerk You are right, this is not and end user setting but something for the PSO/Machine learning configuration team depending on the IFS Cloud version.In IFS Cloud 23R1 or prior versions, below is the page that needs to be configured.
Hi, My first impression is that, may be there are no records saved for “Allowance Compensation Abroad” page where we define the areas.Can you please check it?
Awesome :)Thanks for confirming. Best regards,Sahan
Hi Daniel, I got some help from technical team and got the below response. Can you check if your user comes across any of the scenarios mentioned in bold? The error is called in this file (error key is GENERIC_COMPANIES_NOT_AVAILABLE) - seems to be triggered when there is no company connected to the user.Flow it works isGets the companies connected to the user where there is master employmentIf that count is 0It checks if the user has any assignments that are not master employment (in this case it will show another error saying master employment not available) If the above count is also 0 then it shows the 'Company Setup Error : No companies available.' error Best regards,Sahan
Hi Daniel, Let me have a quick look on this this week and get back to you with what could be the concern here. :) I assume for the user we have the employments connected already. If you have more info, feel free to share with me.Sahan
Hi Alex, As you said it’s pretty straightforward with Quick expense reporter configuration page. You can refer the news PPT we did or 22R1 for additional details. How do you handle the PSO integration today? My view is you may need technical support to get the PSO integration up & running. (It’s an pre-requisite)You can refer to the PSO integration techdocs also.In order to use machine learning a PSO integration is required along with separate SKU. You can find more details here. Best regards,Sahan
Hi Frank, Happy to see your interest. Please refer to my answers below.Yes, It can identify foreign currencies and it will be converted to payment currency if both currencies are properly setup with rates. (Machine learning model in 22R1 trained for 11 currencies and in 22R2 it was improved to 35 currencies) It can identify the date in the receipt and current version will propose a single date if there are multiple lines with multiple dates. This will be improved in future versions. When a receipt interpreted as a single expense line (total amount), it will fetch one of the tax amounts from the receipts if there are multiple taxes. But if the receipt to be interpreted as multiple expense lines, then tax amounts will be calculated by HCM as per the tax lines connected to the expense code. If you have any receipts that you wish to share with us on training the Machine learning model (specially related to #2#3 which we have as as backlog items), please share with me(sahan.wijerama@ifs
Hi Liam, Thanks for the info and we tried to recreate this issue but couldn’t. Will you be able to send a support case regarding this? Preferably with a recording if possible.🙂 Thanks,Sahan
Hi,Are you referring to Apps 10 Trip tracker? Can you share the Android version as well, so I can try recreate this issue and see.Best regards,Sahan
Hi Tolkounai,Currently, the survey option is given to the employee directly so the direct input can be taken without any dependency /Alteration. Can you kindly elaborate how useful it can be in your scenario to allow someone else to fill it for someone else. Curious to know about the business requirement / practical challenges here :)
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