Thank you Steve for your help🙂
Is there any workaround in version 11.5. We are upgrading to 11.6 later this year and till that time we need a solution.
@Steve Miller @Paul McCulloch Thank you so much for helping :)
Hi @Steve Miller, I have added Entity Privilege “EVENT BUILDER” with value “YES” under delete for below Privilege Groups:etmremoteuploadersetmusersZZSYSGEN-SERVICE ACCOUNT-4ALL ITEM PRIVILEGESBut still getting the same error: You are not permitted to perform this action. Type: PrivilegeException.
Hi Steve, I clear ETM cache earlier too and it didn’t help.But deleting ETM User Session fixed the issue. I am now able to delete discontinued Event Builders.Thank you for your help :)
Hi @KevinM, Do you know any way to update Event Builder’s usage type in ETM 1.5?
Issue is when we update anything related to Knowledge procedures using ETM, drafts get cleared out. We need to reload drafts and everything looks good.
I got the reply from Support that since Bundles are not visible on Support Portal hence we can not submit bundles from ETM.
Sorting of the Services and Service Offering is much complex when it comes to looped Services. Looks like Sorting Order of looped Services are interdependent. Not at all easy to Sort.
Hi Caroline,Resource is “Event” in Configuration too.Thanks & Regards,Manish Verma
Thank you @SGrant89 for solving the problem :)
The solution here is that we need to provide the exact value of the option for “Not Approved” under decision.
Thank you @NigelIM for your reply.Yes, I can delete the record but as discontinue option was there so I thought it will just discontinue the record instead of deleting it. Moreover, when I ran the channel with Discontinue field as true, it was running successfully with result as “Updated”.We have decided to go ahead with deleting it. Thank you again :)
Hi @marcin.mrozik, Suppose, today I submit a Service Request and keep the Required By Date as 15th May, 2024. I want the workflow should run as expected that when one task closes, the next opens. But the last decision task of the workflow should open only on the “Required By” Date that is on 15th May, 2024. We don’t want this decision task to open before 15th May, 2024. Is this possible? assyst version: 11.7.3
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.