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Is there a way to hard delete discontinued Event Builders?

 

We are trying to do that from ETM but getting Privileges Error:

You are not permitted to perform this action. Type: PrivilegeException.

I think the ETM uses the assyst User below to process imports. The xxxxx being your account number.

ETM assyst User


You could start by checking the privilege groups that it belongs to (I have included the out of the box groups for reference) and make sure that the delete permission is checked for ‘Event Builders’ as an entity.

 

Out of the box ETM privilege groups.
Entity privileges

 

Hi @Steve Miller, I have added Entity Privilege “EVENT BUILDER” with value “YES” under delete for below Privilege Groups:

etmremoteuploaders
etmusers
ZZSYSGEN-SERVICE ACCOUNT-4
ALL ITEM PRIVILEGES

But still getting the same error: 

You are not permitted to perform this action. Type: PrivilegeException.

It might be worth clearing your ETM cache and deleting the ETM accounts open sessions to simulate a user cycling their log in to see if that would make a difference.

Hi Steve,

 

I clear ETM cache earlier too and it didn’t help.

But deleting ETM User Session fixed the issue. I am now able to delete discontinued Event Builders.

Thank you for your help :)

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