How to fetch Linked Event Group Id in ETM

Question

I have a requirement to link a newly created Service Request to existing Service Request using ETM.

Complete process:

I am triggering an ETM Channel on a task of Service Request. From this ETM Channel I am creating a new Service Request. Everything is working fine.

The only issue is that I am not able to link this new Service Request with existing Service Request.

Please help.

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Is this what we fixed yesterday Manish by creating a new linked event group and then using an iterated link event mapper to link the newly created Service Request?

Thank you Steve for your help

Reply

Steve Exley · Accepted Answer

Is this what we fixed yesterday Manish by creating a new linked event group and then using an iterated link event mapper to link the newly created Service Request?

Manish Verma · Answer

Thank you Stevefor your help🙂

Reply

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