@Lahiru Dissanayake Thanks for you response. However, we cannot amend the Purchase order lines status to Released or Confirmed the options are greyed out, and it is not practical to un-receipt all the receipts as this particular orders is a call-off order.Also we are able to create change orders and amend descriptions on our site 01 which are in Received status, we just don’t seem to able to on site 02.Thanks
Hi @Lahiru Dissanayake - Ignore my last message, I have been given incorrect information from our Procurement team. They cannot make these amendments in our other company on received order lines only on released ones.Thank you for your help.
HiJust to let you know in case anyone else gets this, I have managed to resolve the issue by locating the screen on the users personal profile and extending the slitter position, refreshed the cache and all sorted!:
Hi @Achala Bhagya, yes we are Apps8
Hi @IRituma I have raised an IFS support case, but @Achala Bhagya if you know of any work arounds that would be great.We have checked our firewall rules and that address is enabled.
Hi @Kasun Alahakoon, was this recently that other UK based customers reporting the same issue? The most recent information I can find online regarding any changes is Feb 2018 which references:and we have checked these in our firewall permissions.I just cannot understand how it worked fine for another supplier on 7th Feb but now failing on a submission dated 23rd.
Hi @Pawel Dworzynski I have logged in as IFSAPP but still get the same error. I can’t seem to see that API in the list of LU’s either: It does reference something about Delete/Remove in the MAINT_TEAM_API.ThanksHayley
Thanks for your help @Pawel Dworzynski and @ShawnBerk I will raise a case with IFS.There have been no changes recently, but we have never tried to remove a Team before so not sure if this has ever worked to be honest.ThanksHayley
Hi @Kasun Alahakoon no resolution as yet, HMRC are looking in to it their end but it seems the submission may not have even reached them so was wondering if anyone knows how to remove or cancel a submission verification proposal that is stuck in status Processing to see if we can clear it and re-submit?
Hi @Mayura Wasantha & @Dilan Senevirathne I think I have found a solution. I have shortened the description of both the design and functional objects as it was 113 with spaces, so reduced them to 76 and it’s allowed me to change the status. One to remember for future.Thanks for you help,Hayley
@dewauk , you are an absolute star! I have been going round the houses trying to find that. Thank you so much
Hi Gregg,Thank you so much, yes the PM_PLAN_HORIZON was set to 2022 so I’ve extended that out now. Hopefully this will sort it. I would never have thought to look there!Thank you.Hayley
It worked. Thanks again!
Hi,Yes we have done that, we have extended all the voucher series out to 2025 and added the relevant user groups to the voucher series, but we still get the same error when updating the GL.
We have cancelled the manual supplier invoice that the voucher was generated from and now the correction voucher K is erroring with the same error message
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