Assets (Asset Management)

This will include the questions related to Enterprise Service and Assets Management, Asset & Product Design.

  • 782 Topics
  • 2,400 Replies

782 Topics

I
Sidekick (Partner)
IccMariaRSidekick (Partner)
asked in Assets (Asset Management)

Service Quotation and Component Repair Order

I’m trying to generate a Service Quotation for a Work order created from a Component Repair Order  (APPS10) and I’m not able to do that, menu option is greyed. Is it possible? IS there any specific configuration that allows it? Thanks in advance!

4
I
Sidekick (Partner)
2 years ago
T
Hero (Customer)
TosohLBlumHero (Customer)
asked in Assets (Asset Management)

Transfer Work Task Transactions

How do you transfer Work Task Transactions of Transaction Type Work Task Purchase to the GL?

2
Thilini Kumarasinghe
Superhero (Employee)
2 years ago
LenaicDAVID
Hero (Employee)
LenaicDAVIDHero (Employee)
asked in Assets (Asset Management)

Master/Duplicate for Work Order

Hi all,I am looking for business scenarios involving the functionality “Master/Duplicate for Work Order” in Service and Maintenance module.If you have implemented it or if you are using it, would you be willing to share with me your business use ?Thank youKind regardsLénaïc

4
Thommy
Hero (Employee)
2 years ago
H
Sidekick (Partner)
HoiIndikWSidekick (Partner)
asked in Assets (Asset Management)

Not possible to use the RMB option “Scrap Parts at Supplier” when an active work order exists

It is not possible to use the RMB option “Scrap Parts at Supplier” from a PO line for an object connected part when an active work order exists. PrerequisitesCreate an inventory part and create a supplier for purchase part record for the same. Allow external services for the same. Create an object and connect to an inventory part.Test PlanCreate a WO and enter above created object id. Create a task and add a return line for the part connected to the object. Receive the serial to the inventory. Create a requisition with order code 6 from the WO and create the PO. Release the PO and send the serial to supplier through the component CO. Return to the PO line and RMB, select Options for External Service Orders -> Scrap Parts at Supplier. You will get the error message, “There are active work order connected to equipment object”.

7
Y
Superhero (Employee)
2 years ago
O
Sidekick (Customer)
osojansSidekick (Customer)
asked in Assets (Asset Management)

How are changes on screen saved in personal profile in Aurena?

Once I change the columns order or the visibility in Aurena, the change is correctly saved but I can not see it in my personal profile. Here is an example, I have changed lines on Customer Order like this:But in my profile I see only these changes: Does it mean that changes are saved somewhere else? Or they are not visible from any client?Thank you for your answers

2
Kushan Jayasinghe
Hero (Employee)
2 years ago
B
Do Gooder (Partner)
BeaFannDeDo Gooder (Partner)
asked in Assets (Asset Management)

Help : Define an inventory part as Serial Object and Fixed Asset

Hi everyone, I would like your help regarding inventory part and fixed asset.My client purchases Fixed Assets and store it in warehouse. Then it is issued on Material Requisition if needed in the equipement structure and / or Maintenance can be performed on them while in warehouse.Do you know how to define an inventory part as a Fixed asset and as a Serial Object as well ?Thanks for your help.Regards

5
Dharshankumaar Mahendran
Superhero (Partner)
2 years ago
J
Do Gooder (Customer)
JPryceDo Gooder (Customer)
asked in Assets (Asset Management)

Creating GL transactions for Cost Type 'external' on Work Orders

I am trying to add actual costs (cost type ‘external’) into a work order (to pull through to the GL).  It is allowing me to add external costs and authorize/finish the work order but no GL posting is created - the transaction is set as CSS (Cost of Sold Services), type ‘EAM’. Is there any way to get around this? Apps 9.

3
Thilini Kumarasinghe
Superhero (Employee)
2 years ago
Kelum Pradeep Kumara
Superhero (Employee)
Kelum Pradeep KumaraSuperhero (Employee)
asked in Assets (Asset Management)

OEE access paths in Aurena

OEE access paths not visible in Aurena application.Does that functionality available in Aurena Application (any track)?

2
Kelum Pradeep Kumara
Superhero (Employee)
3 years ago
C
Do Gooder (Partner)
CorGreggBDo Gooder (Partner)
asked in Assets (Asset Management)

Question about Rental Serial Objects and Serial Components

In the Customer Order process, we have manufactured a Serial Part via a Shop Order, with multiple Serialized components.  The Master Part is set up as Serialized with the Multi-level Tracking checkbox selected.  The Sales Part has the the Create SM Object checkbox selected.  When the Serial Part is returned from the customer, all of the serial parts are visible on the Equipment Object Navigator for the Serial Object.  This is expected.ScreenshotsPart Serial>Serial Structure TabEquipment Object Navigator (after Customer Order Return) We are using the Rental Management Module and the Sales Parts is set up as a Sales type as Sales and Rental, with the Create SM Object checkbox selected.When the Serial Object is Rented on a Customer Order (Rental Order Line Tab) and is Returned to Inventory, via an RMA, the Serial Components do not appear on the Equipment Object Navigator.  It seems the Rental process should be like the Sales process and the Serial Components should show up as well.  Ha

2
Mithila Rathnayake
Hero (Employee)
2 years ago
Huffman
Do Gooder (Customer)
HuffmanDo Gooder (Customer)
asked in Assets (Asset Management)

Planned Start date not always showing up.

I am wondering why sometimes the Planned Start Date  in V10 shows up in the Maintenance Plan and sometimes it doesn’t. I was thinking it must be a simple click somewhere, or a field doesn’t always have a value.Any help would be greatly appreciated.Thanks,

3
Dilini Arandara
Superhero (Employee)
3 years ago
J
Sidekick (Customer)
jokasperSidekick (Customer)
asked in Assets (Asset Management)

Change Currency Code

Hi, Is there anyway to change the ‘Currency Code; on the Sales tab on a Work Order once the time/expense has been entered?  Without doing a workaround of setting the line to non-invoiceable and creating a new external cost type entry for the time/expense.   Thanks,Jo 

2
Thommy
Hero (Employee)
3 years ago
C
Sidekick (Employee)
Chathuri PeirisSidekick (Employee)
asked in Assets (Asset Management)

Unable to find Linear Asset tab in PM action window (Aurena)

In IEE there is a tab called ‘Linear Asset’ tab in PM action window, but it Aurena client it cannot be found in the PM action window. 

6
Thommy
Hero (Employee)
3 years ago
A
Do Gooder (Employee)
AndreasDo Gooder (Employee)
asked in Assets (Asset Management)

Disable auto creation of Invoice Specification

Is it possible via system parameter to disable auto creation of Invoice Specification (One per Work Order / Task)?Running Apps 10 update 9!

2
X
Superhero (Employee)
3 years ago
Y
Superhero (Employee)
Yasanthi GunawardenaSuperhero (Employee)
asked in Assets (Asset Management)

Error message at standard intercompany process (External Service Type 6)

When trying to receive the part at the internal supplier site/company the following error message pops up: Error message appears:Is there any workaround for this? If so can you please explain. Thanks.

0
Y
Superhero (Employee)
3 years ago
benjose
Do Gooder (Customer)
benjoseDo Gooder (Customer)
asked in Assets (Asset Management)

how to assign and use spare parts in service and maintenance

How to Assign Spare parts to an Functional/Serial Object? also like to connect with inventory, if spare go to below limit, it should create auto PO(Purchase Order)How to register if any spare consumed while work order process.. Please help me to get any procedure for doing this above activity (or) share reference document… 

1
Nethmini Kosvinna
Superhero (Employee)
3 years ago
M
Hero (Partner)
malik.sallyHero (Partner)
asked in Assets (Asset Management)

Predictive Maintenanace - Apps 10

Hi Community, Is there any functionality or work around that any one of you have come across in generating Work Order via PM Actions based on predictions.Ex: PM Action for Object LV-100 is defined to run on condition based generation. every 5000km the maintenance need to be done. Customer does the meter reading entry on a daily basis, thus they are very keen to see whether there is any possibility of triggering work orders based on predicted meter reading so they can plan the work up front.Customer is using Apps 10 Upd 11. Thanks in Advance! Malik

3
M
Hero (Partner)
3 years ago
cperdue
Hero (Partner)
cperdueHero (Partner)
asked in Assets (Asset Management)

Customer Rental Line Invoices

Looking for anyone that is able to charge customer rental lines by frequency shipped rather than duration of time ‘on rent’. Thank you!

6
cperdue
Hero (Partner)
3 years ago
Anjana
Sidekick (Former Employee)
AnjanaSidekick (Former Employee)
asked in Assets (Asset Management)

Interlinked PM Actions

My Customer has the following requirement where usage-based PM Actions are linked. This is somewhat similar to Usage-based ReplacementsIn this example, there are 3 linked PM Actions based on usage.250 Hour Maintenance 500 Hour Maintenance 1000 Hour Maintenance These are linked and performed value-based. When PM Action is defined as Performed Value-based, the next occurrence will be adjusted to performed value. For example, if 250 Hour Mx is completed at 200 Hours. The next Maintenance will be due at 450 Hours (instead of 500). Up to this point, it works ok in IFSAPP Out of the box. However, the customer wants all the link PM Action to be adjusted based on the fact one of the linked PM WO is performed earlier.After 250 Hour is performed at 200;500 Hour Maintenance to be due at  4501000 Hour Maintenance to be due at  950Then if 500 Hour Maintenance is performed 470 (instead of 450)Next 250 Hour Maintenance to be due at 720Next 1000 Hour Maintenance to be due at 970Have you come across a

1
benjose
Do Gooder (Customer)
3 years ago
D
Do Gooder (Customer)
daxiboyDo Gooder (Customer)
asked in Assets (Asset Management)

Giving particular "Released" work order status to specific permission set.

We have an approval workflow for maintenance, wherein, we would like to specify a person or a list of users that can set in prepare work-order to a “released” status.  Is this possible using Event Actions?  or some other techniques?

0
D
Do Gooder (Customer)
3 years ago
J
Do Gooder (Customer)
james.hodsonDo Gooder (Customer)
asked in Assets (Asset Management)

Lobby issue - Traversing the object structure and using URL's

Version = APPS10 UPD9Hi All, Trying to resolve a query and subsequent navigation issue within the lobby data source & element.We currently have a query that gets the object structure in a tree format based on the combination of Belongs to Site and Belongs to object ID (Both Variables). We then use the navigation section of the element to basically redirect the page back to itself appending the page variables to the URL which applies the filters and allows the users to step down in the structure. When this is the head site and object ID’s i have no issue but as we move down the object tree the site changes as we need the controls in the data scheme and the issue appears as the Belongs to Site does not correspond with the belong to Object ID and we cannot view any data, as a note buy manually updating the page filter to the new site it works fine but i would prefer that the user does not have to do this. As we click the element to move to the next level this should follow.As a note,

2
J
Do Gooder (Customer)
3 years ago
S
Sidekick (Customer)
smelansonSidekick (Customer)
asked in Assets (Asset Management)

Why can't we 'Issue' Material on Work Order

We have two scenario’s where we cannot ‘issue’ a material line on work order.  The WO Task and the Material status are both released and if I create a new Material order for the same item, task and site, I can release and issue the newly created Material order.  Hoping someone might have come across this already and can help.  ThanksShelley

5
JerryB
Hero (Employee)
3 years ago
E
Do Gooder (Partner)
EPSDANMIDo Gooder (Partner)
asked in Assets (Asset Management)

Sorting by the Object ID in Equipment Object Navigator

Hi, all!May be someone had the same problem sorting by the Object Id, when identity is alphanumeric.System builds the tree in the following manner: at the top there can be Object with identity L10, then L11,… and at the end L2.But I think that the correct sorting has to be following: L2, L10, L11, …How this sorting have to be configured to match those correct mentioned above?Does anybody have such experience with sorting the objects in equipment objects tree?Could you share your solutions?Thanks!

6
Mathias Dahl
Superhero (Employee)
3 years ago
J
JMonti
asked in Assets (Asset Management)

Cannot delete PM Actions with Pm Action Calendar Plan

Hello, I am trying to delete an Object ID in the Equipment Object Navigator, but to do that I need to delete the PMs associated with the Object ID. I created a few to test some things and now need to delete them. I cannot delete the Work Order or Pm Actions because it is used in Pm Action Calendar Plan. I also cannot edit the calendar because said Pm Actions are Obsolete. They should not have any Time ($$$) associated with them, so why can’t I delete them? 

3
JerryB
Hero (Employee)
3 years ago
H
Sidekick (Employee)
HAHEDESidekick (Employee)
asked in Assets (Asset Management)

E2E Flow: Handling of Work Time and Travel from Service Quotation until Reporting of time for Work and Travel with mWO

I’m searching for a solution for the following E2E flow:Quotation is required to offer work with separated time for travel and work because of different duration (e.g. travel: 3 h, work: 6 h) Accept the quotation and create a work order with work task; for both time planning it may be necessary to offer different sales prices and/or discounts as the price/discount according the customer’s pricing retrieval suggests Schedule the created work order/task and assign it to a resource Transfer the work task to the mWO of the assigned technician On mWO the technician starts travel and when he arrived at the customer he starts work and returns the task to the backofficeAt the end of the process the work order should be invoiced as quoted (confirmed sales prices/discounts from the quotation).Additional requirement: no separate work task for travel and work should be necessary because of too much administration (handling of work assignments in the backoffice and for the technician) and possible

0
H
Sidekick (Employee)
3 years ago
D
Sidekick (Customer)
dmooreSidekick (Customer)
asked in Assets (Asset Management)

Inventory - Part Handling

Good Afternoon,Our Warehouse Department has asked if there is a process within IFS where we can set up procedure relating to Stock Management and Movement Control. I have noticed within IFS there are the following functionalities: However I am unfamiliar with their use and what they can offer?  Basically we require a system to ‘Track & Trace’ as and when equipment is issued on a temporary basis from our Warehouse to our sub departments. I notice above there may be a Bar code option ?Can anyone advise if there is a user guide reference or if any readers have used a similar process.  Any advice would be greatly appreciated.  Thank you for your support.Best RegardsDave MooreStar Refrigeration Ltd.  

3
JerryB
Hero (Employee)
3 years ago

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