Assets (Asset Management)

This will include the questions related to Enterprise Service and Assets Management, Asset & Product Design.

  • 761 Topics
  • 2,339 Replies

761 Topics

D
Do Gooder (Customer)
DollyDo Gooder (Customer)
posted in Assets (Asset Management)

TO CHANGE DETAILS OF REPLACE OBJECT STATUS

HI,Is there a way to use an object with the status replace?   Thanks in advance. 

4
J
Do Gooder (Partner)
10 hours ago
A
Do Gooder (Partner)
AmayaKDo Gooder (Partner)
asked in Assets (Asset Management)

Cost code on work task for maintenance purchase requestion

We have a scenario at a customer who wants to record WIP for work task transactions.  Everything works as expected using cost code rules.  The only issue that we are facing is that the maintenance purchase requisition which invokes M91, M92 and M93.  We understand that when the invoice is matched TP3 overtakes M93, but the issue is if all other transactions are going to WIP when transacted but the MPR costs are not going to WIP for M91 since the control type is not available on M91.  This issue is related to work orders not connected to projects, since projects has the GP3 functionality but the work task does not have another posting control that we can find.  Has anyone faced this issue and if so how did you resolve it?See below example. Issue- Work task cost code rule is not applied for external purchases in work order (maintenance purchase requisitions). Test steps- Define below work task cost code. WIP code and a cost code.  Define below work task code Rules    Define posting contr

3
H
Do Gooder (Partner)
1 day ago
dfsjmarchant
Sidekick (Customer)
dfsjmarchantSidekick (Customer)
asked in Assets (Asset Management)

Can't Remove Site From Resource Connections

I've accidentally added a site to the “Connections” for a resource group. However, I can’t remove it. I get the following error:Site 1040 is used on Capacity Basis tab.  But can’t see how we can remove this from the capacity basis tab. 

2
dfsjmarchant
Sidekick (Customer)
6 days ago
J
Sidekick (Customer)
jenjen0510Sidekick (Customer)
asked in Assets (Asset Management)

Material costs - Transfer Work Task Transactions

My company is in the beginning stages of upgrading from APP9 to Cloud 24R2.  During some recent training we have noticed that there is a step to Transfer Work Task …. I believe this is transferring costs associated with various tasks for financial purposes.  We see transfer of external, time, tool/equipment, expense, external, and reposting. However, we do not see the ability to transfer material costs. Am I missing something? I would imagine most users would need the ability to transfer work task material costs from work orders on a consistent basis. In short, we need to capture the full personnel (labor), material and external costs that are associated with the entire work order. 

1
D
Do Gooder (Employee)
6 days ago
J
Do Gooder (Partner)
JerryBrowningDo Gooder (Partner)
asked in Assets (Asset Management)

Documentation/Live use cases on RFID usage

@Mayura Wasantha @Krishantha @AvinduHendawitharana @TsuRusseM Hey Guys,How you guys doing? We have a large customer wanting information on RFID usage.   We saw a few posts that were old and not really detailed.  Do you have anything written up we could look at?  Russell is scoping what they think their use case and will add more specific information but I’m sure we must have something written up for using it to pull in asset ids and spare parts.  Has it been used with mWO?  Has it been used with WaDaCo?  Will it work in Apps 10 and Cloud?  Any hardware requirements...etc. Thanks in advance,Jerry

4
Mathias Dahl
Superhero (Employee)
7 days ago
Buddhika Kurera
Superhero (Employee)
Buddhika KureraSuperhero (Employee)
asked in Assets (Asset Management)

Inconsistent Behavior of the Description in Part and Serial Object screens

The description of the relevant part from the Part screen is inherited as the description of the Serial Object when a Serial Object is created (Service > Equipment > Serial Object > Serial Object). Once the object is created, the description can be changed in the Part and Serial Object screens.If the description of the Part screen is changed for a Part then the Description(s) of the corresponding Serial Object(s) is/are changed accordingly. But not the other way round. The Description of the Serial Object can be changed. Lets say we amend a Serial Object with a different description and then for some reason we decided to change the description of the relevant part in the Part screen. Once the description is changed, the description of the Serial Objects (all connected to the specific part) will be overwritten.Therefore it feels like there is a gap in this function. Create a Serial Object with different DescriptionThen update the description in the Part screenNotice that the de

4
Asitha Rajapaksha
Hero (Employee)
7 days ago
Harm de Brouwer 12Guide
Sidekick (Partner)
Harm de Brouwer 12GuideSidekick (Partner)
asked in Assets (Asset Management)

How are Business Objects and Attachments used on Cases? (Call & Case Management)

Could someone explain what the intended use is of below items on the the Cases in IFS:Hand-over References Business Objects Attachments Currenly I am investigation a few requirements for a customer but I can't find the explanation of use cases for these options to connect "Objects” to a Case. 

2
Thilini Kumarasinghe
Superhero (Employee)
8 days ago
M
Do Gooder (Partner)
Mark MaDo Gooder (Partner)
asked in Assets (Asset Management)

How to reslove "knowledge base" requirement via IFS Cloud standarad feature.

Often times we encounter customer demand for knowledge bases,how can we apply IFS standard functions to meet this demand? For example, when a worker encounters a problem,he or she can use the ifs cloud system to know how to reslove the similar problems in the past.

2
Mathias Dahl
Superhero (Employee)
7 days ago
A
Sidekick (Employee)
Aravinda.PrSidekick (Employee)
asked in Assets (Asset Management)

Unable to Generate Invoice Preview for a Work Task created

Hi all 😊,I am encountering an issue regarding the generation of an invoice preview for a material that has been issued within a Work Task, which is in released state. Cost Lines and Sales Lines have automatically added to the Task.An error message pop up as “No Invoice Previews(s) created for given criteria.”Product Version: IFS APP 10 Aurena - UPD 23  Grateful if you could kindly assist me in resolving this issue. Regards 😊

3
A
Sidekick (Employee)
9 days ago
Harm de Brouwer 12Guide
Sidekick (Partner)
Harm de Brouwer 12GuideSidekick (Partner)
asked in Assets (Asset Management)

Forward Map Position of Work Order to the Work Task

Hi,I am working for a customer who is upgrading from IFS9 to IFS Cloud.What I want to achieve is to get the Map Position set on the Work Order and to forward this to the Work Task. So I tried that but the Work Task does not inherit the Map Position. I have tried multiple settings in the Object Transformations.These are the settings I used (first only with JtTask and ActiveSeparate and later with WorkOrder) Can someone tell me what needs to happen to achieve what I want?  

8
Mathias Dahl
Superhero (Employee)
9 days ago
N
Do Gooder (Customer)
niwaDo Gooder (Customer)
asked in Assets (Asset Management)

Availability of all historical WOs, WTs and Work Task Steps in Equipment Object Navigator

Please confirm whether the options of “All historical WOs”, “All historical WTs” and “All historical Work Task Steps” are available in Equipment Object Navigator in IFS Cloud releases?  If it is not available in the current releases, please confirm whether it will be included in upcoming releases. What is the IFS recommendation or workaround to cater following requirement? I strongly believe this must have been raised by several others customers alreadyNote:It is crucial to cater for an easy and user-friendly way be able to demonstrate the planned, ongoing, and historical maintenance activities. During Audits with the different authorities the offshore and onshore operations are stressed and tested to the limits when it comes to prove their control of the maintenance planning and execution, and specially for the safety and barrier related equipment. From Equipment Object Navigator, there are tabs available to see “All Active Work Orders”, “All Active Work Tasks”, and “All Active Work T

1
Asitha Rajapaksha
Hero (Employee)
13 days ago
Z
Do Gooder (Customer)
zuhaibDo Gooder (Customer)
asked in Assets (Asset Management)

TIME MANAGEMENT

End user face error insufficient Access rights on Time Group Reporting window When End user is want to register clocking using time group reporting window error message is shown.Screenshot is attached for your reference.   Thanks & Regads,ZuhaibIFS Consultanthttps://www.linkedin.com/feed/ 

0
Z
Do Gooder (Customer)
13 days ago
S
Do Gooder (Partner)
SimonPDo Gooder (Partner)
asked in Assets (Asset Management)

Creating Serial object with rental process

Hi everyone, We are trying to create serial object with the rental module, but we don’t manage to do it.We have enabled “create SM object” on sales part, but the object is not created when we deliver rental CO lines. Is it possible to create object with this process ? Do you have any other solutions ?Thanks,Simon Pertin

0
S
Do Gooder (Partner)
14 days ago
N
Do Gooder (Customer)
Nicolas DDo Gooder (Customer)
asked in Assets (Asset Management)

Database task and automatic suscribe

Hi,I would like to know to if someone already tried to use handling task (Solution Manager > Background Processing > Database Task) to suscribe automatically to a specific field in different menu.Example: When I create a Shop Order I want IFS to automatically suscribe me on field “Status” for example. Like that someone change this shop order status I will be notified.Thanks for your return,Best regards,Nicolas D. 

3
Mathias Dahl
Superhero (Employee)
13 days ago
ZIGESAMM
Do Gooder (Customer)
ZIGESAMMDo Gooder (Customer)
asked in Assets (Asset Management)

Move Serial Object to Inventory

In Aurena the Function at the Serial Object to send it back to inventory is disabled. What is the necessary configuration for the serial Object and the part catalog data set.I want get the additional menu item ‘Move serial Object to Inventory’ as shown in following picture: 

5
ZIGESAMM
Do Gooder (Customer)
14 days ago
KUDALK
Do Gooder (Employee)
KUDALK
asked in Assets (Asset Management)

Unavailability of GIS Map

Hi,We have a customer issue that the GIS map is not available after setting the location (Service Management> Service Management basic data> Location>Location ) in 23R2. Furthermore, when RMB location is in map position, click inspects and then clicks the Document (location link), error 504 appears.Customer’s EnvironmentError 504-Document Location link But when we do this for the same location in our core environment (23R2 – Alain login) GIS map loads without an issue (Kindly refer to the attached image) and error 504 does not appear when opening the location link. Further, we change the False to True in GIS Settings, Show_Log but the error is not recreating.Core environment 23R2 Kindly let us know the possible reasons for the above-mentioned issue. Thank you

8
Mathias Dahl
Superhero (Employee)
14 days ago
V
Do Gooder (Customer)
VALRHONDAVEEDo Gooder (Customer)
asked in Assets (Asset Management)

Transfer Fixed Asset - Error

When trying to “Create Transactions” from the Transfer Object - Progress screen, we are getting the following error:  I have looked at the FA Books of both companies in question & don’t see any difference: 

4
V
Do Gooder (Customer)
21 days ago
A
Sidekick (Employee)
Aravinda.PrSidekick (Employee)
asked in Assets (Asset Management)

Work Task status issue

Hi 😊,Would anyone happen to know the method for automatically setting the following Work Task to the status of 'Work Done'?All the assignments are in Completed status, but the Work Task status remains Work Started.I supposed that the reason is toggling on “Allow Multiple Visits”.But when I attempt to toggle off it the below error generates.Any workaround to set the Work Task automatically to Work Done/ Finished is highly appreciated.Environment : IFS CLOUD 22.2.19Thank you 😊

4
D
Do Gooder (Employee)
10 days ago
O
Do Gooder (Partner)
OmarBMDo Gooder (Partner)
asked in Assets (Asset Management)

Release Customer order _ No access

Hello All, In the creation of functional role and end user roles in the permission sets, I granted all access to the projection CustomerOrderHandling to  a functional role and then to an end user role. So I configurated the permission sets correctly, but after creating a customer order and adding a sales part with its quantity, I want to release the customer order but i get this message of permissions! Do you have an idea please about what could be the problem? thanks 

1
S
Hero (Employee)
24 days ago
C
Do Gooder (Partner)
CorGreggBDo Gooder (Partner)
asked in Assets (Asset Management)

Retrospective Work Reporting - Material Issued and Returned

IE Apps 10 -I am using the Retrospective Work Reporting – EAM. I issue part and Return Parts to Inventory When I go into the Work Order, the Issued and returned parts are not shown on the Material Tab or Returns tab  The only reference I can find to the issued and returned parts are on the Work Task Costs Tab I was expecting to see material issued and listed on these screens. If one was to look at the Historical Work Order for this Object, and did not know where to look, they would think that were no parts issued or returned. Is this a bug?  Thanks,Gregg  

3
Nethmini Kosvinna
Superhero (Employee)
27 days ago
R
Sidekick (Partner)
r.zyszkiewiczSidekick (Partner)
asked in Assets (Asset Management)

Assignment work task template to administrator groups

Hi,I created Maintenance Standard Administrator Groups and add users but I can’t add created by me work task template to administrator groups. 

2
R
Sidekick (Partner)
27 days ago
Sachitha
Sidekick (Employee)
SachithaSidekick (Employee)
posted in Assets (Asset Management)

Wrong Document Returned for Viewing

Several users who try to view a document that is attached to a functional object(Maintenance>Equipmen>tFunctional Object>Functional Object), the incorrect document is returned to the screen.  If you check devtool output when clicking on view and download, I noticed that the wrong document details are being sent in the request GetFileStream.    This issue is user specific and occurs only for few users. 1 - All users have permission set granted which should give the required access. No permission errors are shown in the process.2- If they click download, it returns the correct document3 - If they go to the document revision record, the correct document is displayed.4 - This occurs over multiple object IDs in functional object window Any idea to resolve/investigate this issue? 

3
Sachitha
Sidekick (Employee)
22 days ago
D
Sidekick (Partner)
djedaiBSidekick (Partner)
asked in Assets (Asset Management)

Dispatch console Legend

HiIs it possible to have legend sent to mobile and downloaded to mobile activated. I sent a task to mobileand the legend is not seen on the task ​​​​​regards 

1
R
Superhero (Employee)
29 days ago
R
Sidekick (Partner)
r.zyszkiewiczSidekick (Partner)
asked in Assets (Asset Management)

Service Contract - empty tab?

Hi.I have active contract (sc. below) but 2 tabs are empty, why? 

13
R
Sidekick (Partner)
29 days ago
J
Sidekick (Employee)
JONHSESidekick (Employee)
asked in Assets (Asset Management)

PM Administrator - Maintenance Triggers / Condition

In the PM Administrator we can set new values for Maintenance Triggers of the types: Calendar and Event. But, the triggers of condition type are missing. Is there a plan to include that in the PM Administrator in coming releases?

0
J
Sidekick (Employee)
1 month ago

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