Hi All , What would be the best possible was to delete a warehouse.Tried removing the items but get the below
Can we add new custom widgets / counters on the home screen.Wanted to create a dashboard to display on a large screen for a warehouse.
Hi , Background : We wanted Allaince to have a native email ingestion capability to generate Service orders and send updates of that SV via email . Updates should Include acknoledgement of the email along with SV Send updates which a Engineer is assiged to that job. (via email)Send Update once the job is resolved. (via email) We have a tool that can parse email and make api calls to Alliance. (to generate SV and poll for updates ) Problem : The users will send the job details with the physical location example : 1600 Amphitheatre Parkway Mountain View, CA 94043I was thinking to capture the address and pass on to Allaince to bring it in the correct action group.But it doesnt work that way 😭 Dont want the users to be sending in the site code in the requests.currently using the below to generate SV <root xmlns:dt="urn:schemas-microsoft-com:datatypes"> <session email="" alias=""> <state bc_name="Service_Order"> <action name="declare"> <attribut
Do we have any updated documents to enable SSO via ADFS , support provided us with a v12 doc where the last step doesnt match up with SU7. After running th SSO tools got the below error in testThe last step doesnt match up withthe config editor in SU7 Copied the old config files that the SSO tool modified from a bckup folder to resolve the issue.However we need to enable SSO so if anyone has enabled please share the steps. Thanks
Does anyone know how to remove the non working hours from dispatch console , so that the working hours has some more space ?This is in SU5 Thanks
Hi , can we send a job via email in 15.4 or 15.2 , or does this needs to be enabled ?
Does v15.4 have the ability to call an external API when a perticular field has been updated in Alliance ? in this case wanted to push out the tracking number , once enterted by the user.
Hi there , not sure if what this button does , was assuming it take it to the tracking link but that didnt work , is there any where to enable it or would this be a new customization we need to create ? Alliance Version is 15.4
We got SP5 installed in our UAT . created a BI report and it dispays the data correctly in the app. but doesnt send when schedule to send email can someone suggest a work around ?
Hi , does the web interface have an option anywhere to open '’last open tabs'’ like the Astea Browser shown below?
Hi All , Has anyone created custom display fields in Alliance 15.4.I wanted to create a column with serial number so it displays the serial number of the product(s) in this list , to make it easier for engineers to find the physical part in the warehouse .
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